Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr.


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  • 15 YearsBusiness ManagementAuthorWhitpapers
  • All you have to do is be one of the first too either post on my Facebook wall facebook.com/johnfoleyjr (5) or tweet about todays session and refer to me @johnfoleyjr (5)
  • During this slide, you would talk about the beginning part of your book… where you have stories about how your wife, kids, Dad, etc. react to different medias.
  • Let’s talk for a second about one of the ways that Marketing and Communications has changed…. Certainly, it’s the web. Whether it’s our corporate website, social media pages, Google… these sites have changed everything we do. The way we search, the way we consume information, the way we communicate, the way we shop.
  • Let’s take a quick look at how one online marketing channel has changed the game…. Facebook
  • Let’s talk bit now about hardware is changing the worlds of marketing and communications…..The iPad… the iPhone… Kindle… Android devices… Windows Phones… and more.
  • With that better hardware, and the user experience that it provides, people are developing and then using apps that allow them to change the way they communicate and consume information.Flipboard is an iPad App that changes how you can consume articles from magazines, newspapers, tweets, Facebook posts, and more.
  • Seminar Printed piece with PURLThey respond to website - event registrationEmail non-responders with link to event registration siteEmail confirmationPrint seminar attendee packetsRegistration list & packets provided to clientPost seminar email evaluation web event formRoute leads to sales repsSeminar ROI reporting
  • First, what does it stand for?Quick Response… So.. On the most basic level – think of it this way. Your mobile audience can save time by scanning the QR Code to go to your website rather than remembering and typing in the URL.Yes, it’s a call to action that can help increase response rates… strike while he iron is hot.
  • PalmiPhoneBlackberryLGNokiaMotorolaSamsungEtc
  • There are a number of FREE applications that allow you to scan QR Codes.They are different between phones.Discuss favorite ones for iPhone, Android, Blackberry.To get one, you simply need to go to your app store, download the app. You can even do it now , if you’d like..
  • We are seeing a huge interest in qr Codes when it comes to real estate.Here’s a picture of how one is being used on a rider.Also, flyers, mailers, newsletters, other signs…
  • QR Codes used by a printer to make their open house more fun, exciting.. If people scanned the code o nthis sign, it took them to a landing page. There was logic on the page to randomly display a picture of a rockstar… kinda fun.(of course, when the men scanned a code and saw Courtney Love, and the ladies scanned a code and saw Elton John, their reactions were priceless!)
  • Here is one of my favorite examples. At the Rochester Jazz Festival, people could scan these huge QR Codes to download a guide to the festival on their smartphones.
  • Now a huge reason and benefit of using QR Codes is the measurement and tracking! - You can start clearly measuring how effective your print ads are.. Your postcards… your signs..
  • Here is an example of another type of interactive barcode…. ScanTag. In a case like this, people simply take a picture of the special code. They send it via text message, and then they receive additional information from the company via text.
  • Know Your AudienceThe One ThingHumanize Your BrandContent Resource & Distribution Strategy Measure Your Success
  • Where Are They Cyclically?StudentsHow Do They Use Social Media? Older audience may not want to engage in “make a video” contest Older audiences appear low on “Creator” scale.
  • What’s Your One Thing?What’s the soul of your brand. What’s the one thing that defines you – and it’s not features and benefits. Volvo = Safety. Apple = Innovation. Disney = Magic. What’s on the other side of your = sign?Note: This is not easy to figure out. You may need to engage in some brand anthropology, and have an agency help you find your one thing.
  • Resources are monitored. Content is identified and pulled, made trackable, and pushed out across platforms.
  • Lots of ways to measure social media success, so make sure you determine your key metrics BEFORE you get started. I recommend picking three solid metrics to track. Appropriate metrics differ based on what your objective is for the program.
  • Here’s an example of you can truly put variable data to use for you.. By personalizing based on other data that you know.First , it starts with analyzing your data, and then visualizing your customers.
  • The inside of the booklet has a number of variable fields including
  • Go to the whiteboard and draw a sample data base, text record how data and inages acan be puled out.. Hand out the
  • 1. Relevancy in Content: providing the right information in the right context 2. Relevancy in Contact: delivering this information to the right people 3. Relevancy in Channel: providing it to the right medium in the right format 4. Relevancy in Time: delivering this information when it is appropriate to meet the client’s needs
  • Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr.

    1. 1. John Foley, Jr.<br />
    2. 2. Before I Begin …<br />@johnfoleyjr<br />#IGNITECT<br />
    3. 3. John Foley, Jr.<br />Grow Socially, Inc – Support Services<br />Online Marketing/Social Media<br />Plan, Manage, Execute and Measure<br />interlinkONE – Software (SaaS)<br />Enterprise Marketing Management Software<br />Plan, build, manage, execute and measure all marketing activities<br />15 Years Woot!<br />I love Mar(H)keting!<br />
    4. 4. Accolades<br /><ul><li>Jetsetter Status on FourSquare
    5. 5. Mayor of Integrity Graphics
    6. 6. Ranked #16 as a Top CMO on Twitter in 2010
    7. 7. 2nd runner up for this year’s B2B Twitterer of the Year Award for the B2B “Boss Tweet” Personality Category
    8. 8. One of the 50 most influential people in Sales Lead Management by Sales Lead Management Association in 2010 - http://ilnk.me/SLMA50</li></li></ul><li>Book titled: “Business Transformation – A New Path to Profit for the Printing Industry” Released: April 2011 -http://ilnk.me/lulubook<br />New Book<br />
    9. 9. What’s on the Agenda?<br />Marketing & Communications Today<br />Print + Mobile<br />Social Media Skills<br />Getting Personal<br />
    10. 10. Marketing and Communications Today<br />
    11. 11. Start on the Home Front<br />“Kitchen Table Effect”<br />
    12. 12. Online Communications<br />Your Website<br />
    13. 13. Social Media Revolution<br />
    14. 14. Hardware Revolution<br />
    15. 15. App Revolution<br />“Your Personalized, Social Magazine”<br />
    16. 16. Mobile Revolution<br />
    17. 17. Multi-Channel Campaign<br />July Seminar<br />Prospects<br />Associates<br />Customers<br />Target Audience Data<br />Print<br />internet<br />Print<br />Web<br />Mobile<br />Channel<br />Direct Mail Invitation<br />Postcard<br />Flyer<br />Banner Ad<br />Invitation Email<br />SMS/Text<br />Social Media<br />Mobile Ad<br />Media<br />Reply Text<br />Landing Page<br />Inbound Calls<br />PURL <br />/ Response Page<br />QR Code<br />Landing Page<br />Landing Page<br />Landing Page<br />Response Mechanisms<br />
    18. 18. Campaign Example<br />
    19. 19. Multi-Channel, Data-Driven<br />Boomers (35-55) <br />The 20 something’s 20-34<br />Seniors (55+)<br />Touch points to gather information and drive to website or shopping cart<br />Touch points to gather information and drive to website or shopping cart<br />Touch points to gather information and drive to website or shopping cart<br />A<br />A<br />A<br />B<br />B<br />B<br />C<br />C<br />C<br />Visitors who purchased.<br />D<br />C<br />B<br />A<br />A<br />B<br />C<br />D<br />Visitors who left.<br />E-Commerce<br />Outbound Emails<br />Outbound Emails<br />Social Media<br />Banner Ads<br />Social Media<br />Banner Ads<br />Direct Mail<br />Direct Mail<br />Web Site<br />Drive back to website or shopping card through medias<br />
    20. 20. Building the Database<br />
    21. 21. Quick Takeaway<br />Think Multi-Channel<br />Think integrated<br />Build your database<br />Measure<br />
    22. 22. Reaching your audience today and tomorrow<br />Mobile Marketing<br />Social Media<br />Personalization<br />
    23. 23. Print + Mobile<br />
    24. 24. First… Why Mobile?<br />
    25. 25. How Can Mobile Be Integrated<br />QR Codes<br />SMS/Text Messaging<br />Digital Watermarks<br />Augmented Reality<br />Payments<br />
    26. 26. Print + Mobile<br />QR Codes<br />QR Code Resources<br />QRConnect.com<br />QReateandTrack.com<br />
    27. 27. QR = “Quick Response”<br />
    28. 28. What the QR Code Contains<br />
    29. 29. What You Need to Scan<br />
    30. 30. Applications to Scan<br />
    31. 31. Tip: Mobilize Your Content!<br />
    32. 32. QR Codes on Signs<br />
    33. 33. QR Codes on Posters<br />
    34. 34.
    35. 35. QR Codes on Mailers<br />
    36. 36. Measuring QR Codes<br />
    37. 37. Other Barcode Formats<br />
    38. 38. Digital Watermarks<br />
    39. 39. Augmented Reality<br />Augmented reality (AR) is a term for a live direct or an indirect view of a physical, real-world environment whose elements are augmented by computer-generated sensory input, such as sound or graphics. <br />
    40. 40. Augmented Reality<br />Image Source: http://www.jeffreydonenfeld.com<br />
    41. 41. SMS/Text Outbound<br />6.1 trillion messages sent in 2010!<br />News Alerts<br />Product Info<br />Contests<br />Deals<br />More<br />
    42. 42. SMS/Text - Inbound<br />
    43. 43. Mobile Payments<br />Near Field Communications (NFC)<br />Square (from Twitter co-founder)<br />
    44. 44. Takeaways<br />Target Audience<br />Multi-channel Strategy<br />Integrate<br />Test<br />Measure<br />
    45. 45. Social SKILLS: Strategy and Planning<br />
    46. 46. Social Media Marketing Plan <br />Strategy <br />Before <br />Tactics!<br />Describe Business and Its Goals<br />Know Your Audience<br />Value Prop / Keywords<br />Humanize Your Brand<br />Content Resource & Distribution Strategy <br />Measure Your Success<br />
    47. 47. Know Your Audience <br />Who Are They?<br />Where Are They Cyclically?<br />How Do They Use Social Networks?<br />
    48. 48. The One Thing<br />Apple = Innovation<br />Disney = Magic<br />
    49. 49. Content Resource Library<br />Visit Resources Daily<br />Content A<br />Content C<br />Push Content Out<br />Pull Content<br />Content B<br />Make Links Measurable<br />Content Distribution<br />
    50. 50. Optimize / Social Friendly<br />Blogs<br />eNewsletter Sign-Ups<br />White Papers<br />Landing Pages<br />Offers<br />Emails<br />Polls<br />Get Noticed<br />Inquiries<br />Engage<br />and<br />Nurture<br />Qualified <br />Leads<br />Engage<br />and<br />Nurture<br />Sales<br />Integrated Multi-Channel Marketing<br />Action – Publish – Engage – Converse – Share<br />Social Media Blogging Analytics <br />Content Mgmt SEO <br />Start with MKTG Plan<br />Product?<br />Service?<br />Asset?<br />$<br />
    51. 51. How to Measure Success?<br /><ul><li>Site Traffic
    52. 52. Downloads
    53. 53. Subscribers
    54. 54. Blog Comments
    55. 55. Questions
    56. 56. Shared Links
    57. 57. Re-Tweets
    58. 58. Followers
    59. 59. Who is talking about you and how?</li></li></ul><li>Get Business Results<br /><ul><li>Empower Sales Reps
    60. 60. Share Case Studies
    61. 61. Answer Questions
    62. 62. Send Requested Information.. NOW!
    63. 63. Follow Up
    64. 64. Connect & Engage</li></li></ul><li>Tools for Measuring Effectiveness<br />Link Shorteners<br />iLink.Me<br />TinyURL.com<br />Google Analytics<br />Website<br />Insights<br />LinkedIn, Facebook, Twitter, YouTube<br />
    65. 65. Social Media Listening Tools<br />
    66. 66. Takeaways<br />Target Audience<br />Multi-channel Strategy<br />Integrate<br />Test<br />Measure<br />
    67. 67. GETTING PERSONAL<br />
    68. 68. It Starts With The Data<br />
    69. 69. Identify Areas of Personalization<br />Relevant Content that Appeals to Them<br />Membership Level<br />Images based on Interest<br />Personalized URL<br />
    70. 70. Personalized Messaging<br />This customer:<br /><ul><li>Loves the races… Thinks the food is expensive… Is a Silver member</li></li></ul><li>TakeawaysBe Relevant<br />Relevancy in Content<br />Relevancy in Contact<br />Relevancy in Channel<br />Relevancy in Time<br />
    71. 71. Final Takeaway!<br />Plan<br />Manage<br />Execute<br />Measure<br />
    72. 72. THANK YOU!Q & A / Contact Me! <br />http://ilink.me/JR<br />