The document provides information on reducing retail loss from shoplifting through staff training. It notes that shoplifting has doubled since 2000, costs businesses billions per year, and current security measures only prevent 50-60% of theft. Training staff can reduce shrinkage by up to 70% by teaching them to identify shoplifting behaviors and feel more comfortable responding. The online training program takes less than 2 hours and focuses on behavior profiling to help deter and prevent theft. [/SUMMARY]