This document discusses the problem of shoplifting and how it negatively impacts businesses. It notes that shoplifting has doubled since 2000 and is now the #1 property crime. While security systems help deter some theft, training employees in loss prevention techniques can reduce shrinkage even more, by as much as 70%. A well-trained staff can recognize suspicious behaviors, help prevent theft from occurring, and make a store a less attractive target for shoplifters. The document promotes an online employee training program in loss prevention strategies.

2. You work way too hard in your
business to have merchandise
and profits walking out your door.
How to Stop
Shoplifting
Designed by Tarasoff and Associates

3. But the facts are in and they are disturbing.
You may be thinking. NOT ME. This can’t be
happening in my business.

4. But the reality is Shoplifting is everywhere and
virtually every retailer is affected…..

5. Hi my name is Fred Tarasoff and I
head the Retail Loss Prevention Group
…for almost 20 years I have been working
with retailers, both the mom and pop store as
well as the big box stores to reduce shrinkage.

6. Here we are talking about both internal as well
as external theft. Shrinkage effects the bottom
line of virtually every retailer.
….and sometimes retailers may not be fully
aware of the extent of that shrinkage may be
having in there business.

7. Did you know that 1/3 of business that fai

8. So it affects almost all
businesses…
Large, small, franchised, independent, big
cities, small town….those with security
systems, those without security systems all
are adversely affected by this crime.

9. Today the average shoplifter steals around
$254.00 per incident. This is way up from
$114.00 in 1998.
Men and women steal about equal as often
and….
December is the most active month for
shoplifters.

10. And its getting worse.
Shoplifting is getting much
worse.
Since around 2000 shoplifting has
doubled and now it is considered
the #1 property crime in both
the United States and Canada.

11. So People Steal and they Steal A lot……

12. With shoplifters an average
of ONE out of TEN is stealing
from you.
LOOK at it this way. Ten people enter your
store and start shopping, one of them is stealing
from you. .

13. One hundred people walk in; ten of them are
stealing.
How many customers do you get? Do you
get 200, 500 or a 1000 customers a day?

14. Think about it. Considering the average
shoplifter steals $252 per incident. This can
really add up.
Does this sound like a lot? Well It really is.

15. Now while these numbers are averages,
and individual locations can vary more or
less in their percentages, the dollar
amounts may still make a huge impact on
your profit.

16. Now here is another shocking stat.
A shoplifter is caught only about
1 in 50 times!

17. By the way… a shoplifter is arrested
only on average 1 in 100 times.

18. What I have discovered is things
have changed drastically in the last
10 or 12 years.
There has been a shift where now
the shoplifter has a distinct
advantage
over the retailer.

19. That advantage being technology and more
specifically the internet.
Don’t get me wrong, technology has help the
retail field with more sophisticated security
systems, better anti-theft devices and
access to online training programs.

20. But the advantage is still on the side of the
thief. Today’s shoplifter is more
sophisticated and more informed that
ever before…..

21. There are hundreds of websites, forums
and blogs that instruct shoplifters how
to be more successful in stealing.

22. There are hundreds of videos
some with thousands of views
that teach the shoplifter how to
outsmart even the latest anti-theft
devices and security systems.

23. So what is the answer? What is the best
solution to dealing with shoplifting?

24. For some retailers Anti-theft devices like the
security gates and security cameras can be a
good investment and act as a deterrent.

25. Just be aware that many security
devices can be outsmarted by
thieves and all that information is
available online

26. So back to the question. What is the best
solution to dealing with shoplifting and is
there an effective yet affordable solution to
minimizing loss?
An the answer in most cases is yes.

27. Loss prevention experts agree, the
best method of reducing shoplifting
is training. A staff regularly trained in
a good Shoplifting Prevention Training
Program can reduce your shrinkage
rate by as much as 70%
Did you know?
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Designed by Tarasoff and Associates

28. A well trained, aware and alert staff
will get you known as a tough target
and thieves hate a tough target. Even if
you currently have anti-theft devices in
place, training will add another important
layer to your overall security strategy
Did you know?
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Designed by Tarasoff and Associates

29. It is also important to be aware that
training has multiple benefits to you
and your business
Did you know?
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Designed by Tarasoff and Associates

30. Designed by Tarasoff and Associates
6
BENEFITS OF
STAFF TRAINING

31. Reduce Shoplifting
And Retain Profits
Reduce Shoplifting and hang onto
your profits. Staff training in shoplifting
prevention has been shown to help
keep more of your profits from walking
out the door
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Designed by Tarasoff and Associates

32. Reduce Risk of
Being Sued
Training may help Reduce the Risk
of your business being sued. This is
now becoming a legitimate concern as
a growing number of retailers are being
sued by shoplift suspects for improper
action. Such as False accusations,
improper apprehension and/or false
arrest.
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Designed by Tarasoff and Associates

33. Put Staff at Ease
Dealing with an Incident
In a survey more than 50% of retail
employees admitted looking the
other way when a known shoplifting
incident was occurring because they
felt too apprehensive and unsure of how
to properly deal with it. Training can help
make your employees more comfortable
and at ease when facing a shoplifting
incident
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34. Become Known as a
Tough Shoplifting Target
Training will help make your business
a “tough target” for shoplifters.
Shoplifters tend to repeatedly steal from
what they consider an “easy mark” or an
easy target” and often thieves will share
this information with other thieves. We find
when this happens massive amounts of
profits can quickly pour out of your
business
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Designed by Tarasoff and Associates

35. Recognize Potential
Violence
Training helps to recognize when a
Situation may turn violent. In the last
decade shoplifting violence has increased.
There has been a growing number of cases
whereby retailers have been attacked by a
shoplifting suspect. There are some
important telltale signs that a suspect may
turn violent that every member of your staff
should be know.
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36. Reduce Employee
Theft
A staff trained in Shoplift Prevention
has been shown to help reduce
employee theft as well. It is important to
note that “employee theft” or “internal theft”
is almost as common as “shoplifting”. Again
this should be of major concern to all
businesses. Training helps by getting your
employees involved in the overall process
of theft reduction.
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37. Reduce Employee
Theft
Some psychologists believe that
this involvement gives employees a
greater sense of responsibility. Employees
tend to police themselves more effectively.
It also sends a clear message to every
employee: that your business takes retail
loss very seriously and is proactive in
dealing with all forms of theft.
V
Designed by Tarasoff and Associates

38. Reduce Employee
Theft
So even if you have shoplifting
under full control, even if you have
an impenetrable security system,
shoplifting prevention training may still
be of major benefit in dealing with internal
theft reduction
V
Designed by Tarasoff and Associates

39. In the past only large retailers had the budget for
extensive loss prevention but now thanks to
technology and the internet, all retailers including
small independent stores can better protect
their assets with this online training program.

40. This online program takes less than 2 hours to
complete and was developed by one of the top
loss prevention experts together with law
enforcement agencies, security personnel as
well as more than 300 interviewed shoplifters

41. This training focuses on deterring and preventing theft
through "Behavioural Profiling" and will teach you and
your staff how to be more aware of the tell tale signs
that a shoplifting incident is about to occur and best
preventative action

42. As well as what action should be taken if you have
witnessed a shoplifting act in progress.

43. Two Training Courses
available
Managers Edition
&
Employee Edition

44. A staff properly trained in Shoplifting Prevention
can reduce your shrinkage by as much as 70%.
“Because you work too hard to have profits walking out your door”

45. A staff properly trained in Shoplifting Prevention
can reduce your shrinkage by as much as 70%.
“Because you work too hard to have profits walking out your door”