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Now that Twitter &
   Facebook Aren’t Enough
   integrating social media into your
   advancement toolkit
   Sunday, 15 November 2009




mStoner
FlightoftheFlyers.com
@ me
michael.stoner@mstoner.com
mStonerblog.com
mStoner.com
www.linkedin.com/in/mstoner
twitter: @mstonerblog
slideshare.net/mstonervt



mStoner                       page 3
Agenda
 •   Look closely at multi-channel campaigns
 •   Explore how they social media as key channels
 •   Evaluate what makes them effective
 •   Discuss what you’ve learned from them
 •   Q&A


mStoner                                              page 4
Everything is
connected to
everything else.

mStoner            page 5
Tim Marklein presentation,
Inbound Marketing Conference:
bit.ly/Ll7Su




mStoner                     page 6
Case study:
  Obama for America




mStoner
What lessons can we
learn from the Obama
campaign?

Lessons for Advancement from Obama for America:
budurl.com/zj4v




mStoner                                           page 14
Case Study:
  Powered By Orange
  (poweredbyorange.com)




mStoner
LEARN                                                                                                                                                Search
Learn about Oregon State
University's impact on Oregon                                                                                              ABOUT PBO
and the world. Then help us tell
the story.                                                                                                                 BLOG
                       tell me more
                                                                                                                           DOWNLOADS
CONNECT
                                                                                                                           MAP YOURSELF
Connect with thousands of OSU
alumni, students and friends via                                                                                           OSU’S IMPACT
our social media tools and
Google map.                                                                                                                VIDEOS AND PHOTOS
                         add a dot
                                                                                                                           ALUMNI BUSINESSES
ENGAGE                                Oregon State is making a difference in your community.                               CAMPUS BANNERS
Support the Beaver businesses         Learn how OSU is leading Oregon's economic recovery.
that are powering our                                                                                                      OSU ALUMNI
communities and Oregon's
economic recovery.
                                                                                                                           ASSOCIATION
                      find out more



                                                                                                                              From the PBO Blog
    Our Impact
                                      ABOUT PBO                                                                           November 11, 2009
                                      You are Powered by                                                                  Oregon State salutes its
Living the Land Grant
Mission: As Oregon’s Land Grant       Orange – the students,                                                              veterans
university, OSU mindfully             alumni, faculty and
                                                                                                                          November 6, 2009
pioneers ever more creative, far-     friends of Oregon State
                                      University – making a
                                                                                                                          Road Trip Nation bus heads to
reaching ways to fulfill the
                                      positive difference in                                                              Oregon State…
mission that has defined its 140-
year existence: Providing             Oregon and beyond.                                                                  October 27, 2009
educational opportunity for the       Conserving our natural
                                                                                                                          It’s a Haunted Homecoming
residents in every corner of this     resources. Finding
state, through our undergraduate      better ways to
and graduate programs,                generate clean energy.
Extension Service and                 Addressing climate
Experiment Stations. In so doing,     change with sensible
OSU increasingly establishes          science. Promoting
itself as one of America’s leading    healthy living and
Land Grant institutions, capturing    disease prevention.
the spirit of Abraham Lincoln’s       Feeding a hungry               Look for Powered by Orange MAX trains in Portland.
dream that these campuses             world. Protecting our
serve as "the people’s colleges"      water supplies. Driving innovation to create new products, new companies
                                      and greater prosperity. And living the land-grant mission to provide
           more on OSU's impact       education and opportunity for all Oregonians.

                                      Power up! Upload your photos, videos and stories. Put your dot on the
                                      map. Get connected. Show the world how you’re Powered by Orange.

                                                        OSU & Oregon:
                                                        Recovery, Powered by Orange
                                                        Oregon State University made unprecedented
                                                        contributions in 2008-09 toward economic growth and
                                                        sustainability for the state of Oregon, despite serious
                                                        challenges to its own financial well being.

                                                        Download this document to learn more.




                                      Contact us with your comments, questions, and feedback

                                      Powered by Orange v2.0
                                      Oregon State University
                                      Corvallis, Oregon 97331-4501
                                      phone: 541-737-1000
                                      Copyright © 2009 Oregon State University | OSU Disclaimer
impact on the economy, environment
I make a positive
and community. I turn OSU’s enduring purpose into
action. I am...
PBO results
• > 27,000 distinctive participants
• On 21 September (launch), 22% of visits from PDX
• Facebook: 3,137; LinkedIn, 2,800; PBO Twitter: 460
• Other units taking up PBO theme




mStoner                                                page 25
Case study:
  NMHBook
  (NMNSchool.org)




mStoner
Search                                                    Create Account or Sign In

                     Home       Videos       Channels        Shows                                                                           Subscriptions     History         Upload


       nmhschool
       nmhschool's Channel
                                Subscribe              All        Uploads           Favorites           Playlists


                                                                                                                                   Uploads (24)
                                                                                                                                                   Athlete of the Week
                                                                                                                                                   19 views - 1 day ago



                                                                                                                                                   NMH: Academic Intelligence
                                                                                                                                                   55 views - 1 week ago



                                                                                                                                                   NMH Dance-off, October
                                                                                                                                                   2009
                                                                                                                                                   153 views - 1 week ago

                                                                                                                                   see all

                                                                                                                                   Favorites (5)
                                                                                                                                                   Northfield Mount Hermon
                                                                                                                                                   School Varsity Field Hockey
                                                                                                                                                   2008
                                                                                                                                                   mace213 - 667 views


                                                                                                                                                   NMH SS activities
                                                                                                                                                   announcement
                                                                                                                                                   dbkhoa - 305 views
Info        Comments            Favorite         Share          Playlists        Flag

                                                                                                                                                   NMH Basketball 06-07
Athlete of the Week                                                                              0 ratings                                         DakiddBM - 6,612 views
From: nmhschool | November 10, 2009 | 19 views
Every week, NMH honors athletes who are killin' it - crazy goals, great save, or abundance of team spirit. This week at all-
                                                                                                                                   see all
school meeting, this little vid introduced the announcement.



View comments, related videos, and more




                    nmhschool                                 Recent Activity
                      Subscribe
                                                                   nmhschool uploaded a new video (1 day ago)
                    Add as Friend |                                               Athlete of the Week
                    Block User | Send Message                                     Every week, NMH honors athletes who are killin' it - crazy goals, great save, or
                                                                                  abundance of team spirit. This week at all-school meeting, this li... more

                                                                   nmhschool uploaded a new video (1 week ago)
Profile                                                                           NMH: Academic Intelligence
Channel Views:                                   2,017                            At Northfield Mount Hermon, teachers have ambitions... for students and their
                                                                                  achievements in the classroom.
Age:                                                 34
Joined:                                  July 17, 2008             nmhschool uploaded a new video (1 week ago)

Last Sign In:                               1 day ago                             NMH Dance-off, October 2009
                                                                                  NMH students hold intramurals of all kinds. One of the wackiest (and most competitive
Videos Watched:                                    154                            and creative) in the interdorm dance competition.
Subscribers:                                         15
                                                                   nmhschool uploaded a new video (3 weeks ago)
Northfield Mount Hermon School YouTube channel
                                                                                  NMH: Direct Yourself
Country:                                 United States                            Hear from a Northfield Mount Hermon student about the opportunities to direct your own
                                                                                  experiences at NMH, whether it's an art project, your academ... more

                                                                   nmhschool uploaded a new video (1 month ago)
Subscriptions (2)                                                                 NMH: Learning And Diversity
                                                                                  Hear from Northfield Mount Hermon students and a teacher on how different points of
                                                                                  view lead to different kinds of conversations.



  mace213             mace213
                                                              Subscribers (15)



                                                               mstonerinc         hermanhj         xalwayzbo...        sporter59       EddieH467     dannylau328          Grainne01

                                                                                                                                                                               see all



                                                              Channel Comments (1)
                                                                            musicgirl902 (3 months ago)
                                                                            Go NMH!!!



                                                                                                                     Add Comment
Current Students                                                                                                                Apply
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NMH ON                                   NMH ON                                                                            NMH BLOGS

John H. Wilson                                                                                                             New book — Asylum: inside
November 11, 2009 8:33am                                                                                                   the closed world of state
                                                                                                                           mental hospitals
Congratulations on the launch of
                                                                                                                           Wednesday, November 11, 2009 -
the Facebook site. Loved the
                                                                                                                           09:30
photos, especially since I was
just there. Would have liked a                                                                                             ...
closeup of Boulger
                                                                                                                           Who is Patricia O’Brien?
Vinh Vinny Nguyen                                                                                                          Wednesday, November 11, 2009 -
November 11, 2009 10:51am                                                                                                  08:49

Hi, I am Vinny, I attended NMH                                                                                             Patricia O'brien sitting at her
in 94 and my sister in 96 97. I                                                                                            desk in Schauffler Library.
have one BIG question that I am                                                                                            Patricia O’...
dying to know: which campus is
now closed? I know now it's MH                                                                                             This Week in NMH History
campus, but I don't remember                                                                                               2009-10 #11
what the name of my campus,                                                                                                Wednesday, November 11, 2009 -
but my campus had West Gould                                                                                               08:28
dorm and a stone gray church.
There was a girl campus name                                                                                               30 Years Ago from The Bridge,
Marquee or so. can someone                                                                                                 vol. 11, no. 6; p. 2 (November
answer my question please, I                                                                                               14, 1979) You Can...
need to know.
                                                                                                                                                     more
Northfield Mount Hermon
School                                                                                                              Next
                                                                                                                           NMH ON
November 10, 2009 9:16pm
                                                                                                                           @boardingschools NMH has
We relaunched our website                                                                                                  launched the brand new website!
today. We are a little biased            NMH ON                                                                            Check it out at
(and very modest). We think it's                                                                                           www.nmhschool.org #school —
pretty cool.                                                    Athlete of the Week                                        about 1 day 1 hour ago
                                                                                                                           from web
                                                                19 hours 11 min ago
Northfield Mount Hermon                                                                                                    Reply | View Tweet
School
November 8, 2009 2:25pm
                                                                                                                           @boardingschools 11 NMHers in
The NYT ran a story on prep                                                                                                the class of 2010 have earned a
schools like NMH and what the                                   NMH: Academic Intelligence                                 perfect 800 on their SAT Math
economic downturn means for                                     1 week 5 days ago                                          Sections this year! #schools —
financial aid. (We are giving                                                                                              about 1 day 3 hours ago
more than $7 million in aid to                                                                                             from web
families this year.) The bottom                                                                                            Reply | View Tweet
line: It's a good time to support
your favorite school.                                           NMH Dance-off, October 2009
                                                                                                                           @boardingschools check out all
                           More                                 1 week 5 days ago                                          of our @flickr photos from the
                                                                                                                           weekend's incredible dance
                                                                                                                           performances!
                                                                                                                           http://bit.ly/Dk2cF #goodtimes
                                                                                                                           — about 2 days 5 hours ago
                                                                NMH: Direct Yourself                                       from web

                                                                3 weeks 5 days ago                                         Reply | View Tweet


                                                                                                                                                     More



                                                                NMH: Learning And Diversity
                                                                4 weeks 5 days ago




                                                                                                             More




                                Employment Opportunities | Directory                   Northfield Mount Hermon
                           © 2009 Northfield Mount Hermon Privacy Policies             One Lamplighter Way | Mount Hermon, MA 01354
                                                                                       Tel 413.498.3000 | info@nmhschool.org
Case study:
  The Blue Pig




mStoner
Case study:
  WA Mash
  (wamash.com)




mStoner
Best practices
•   Multiple channels

•   Multiple sources of content

•   Sense of humor

•   Planned evolution

•   Results

•   More thoughts: budurl.com/l8zb

mStoner                              page 41
Case Studies
•   Northfield Mount Hermon: budurl.com/pw89

•   Flight of the Flyers.com: budurl/xmcz

•   PBO: budurl.com/f5n6;

•   Emory University Blue Pig: budurl.com/8bzy

•   Worcester Academy, WAMash: budurl.com/9e9f


mStoner                                          page 42
Useful resources
•   Liz Allen on Caltech LinkedIn groups: tinyurl.com/cko7m6
•   Activating alumni networks with Twitter:
    tinyurl.com/bnz7re
•   Clay Shirky, Here Comes Everybody




mStoner                                                page 43
mStoner   photo credit: psd on flickr

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Now that Twitter & Facebook Aren't Enough: Integrating Social Media into Your Advancement Toolkit

  • 1. Now that Twitter & Facebook Aren’t Enough integrating social media into your advancement toolkit Sunday, 15 November 2009 mStoner
  • 4. Agenda • Look closely at multi-channel campaigns • Explore how they social media as key channels • Evaluate what makes them effective • Discuss what you’ve learned from them • Q&A mStoner page 4
  • 6. Tim Marklein presentation, Inbound Marketing Conference: bit.ly/Ll7Su mStoner page 6
  • 7. Case study: Obama for America mStoner
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  • 14. What lessons can we learn from the Obama campaign? Lessons for Advancement from Obama for America: budurl.com/zj4v mStoner page 14
  • 15. Case Study: Powered By Orange (poweredbyorange.com) mStoner
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  • 17. LEARN Search Learn about Oregon State University's impact on Oregon ABOUT PBO and the world. Then help us tell the story. BLOG tell me more DOWNLOADS CONNECT MAP YOURSELF Connect with thousands of OSU alumni, students and friends via OSU’S IMPACT our social media tools and Google map. VIDEOS AND PHOTOS add a dot ALUMNI BUSINESSES ENGAGE Oregon State is making a difference in your community. CAMPUS BANNERS Support the Beaver businesses Learn how OSU is leading Oregon's economic recovery. that are powering our OSU ALUMNI communities and Oregon's economic recovery. ASSOCIATION find out more From the PBO Blog Our Impact ABOUT PBO November 11, 2009 You are Powered by Oregon State salutes its Living the Land Grant Mission: As Oregon’s Land Grant Orange – the students, veterans university, OSU mindfully alumni, faculty and November 6, 2009 pioneers ever more creative, far- friends of Oregon State University – making a Road Trip Nation bus heads to reaching ways to fulfill the positive difference in Oregon State… mission that has defined its 140- year existence: Providing Oregon and beyond. October 27, 2009 educational opportunity for the Conserving our natural It’s a Haunted Homecoming residents in every corner of this resources. Finding state, through our undergraduate better ways to and graduate programs, generate clean energy. Extension Service and Addressing climate Experiment Stations. In so doing, change with sensible OSU increasingly establishes science. Promoting itself as one of America’s leading healthy living and Land Grant institutions, capturing disease prevention. the spirit of Abraham Lincoln’s Feeding a hungry Look for Powered by Orange MAX trains in Portland. dream that these campuses world. Protecting our serve as "the people’s colleges" water supplies. Driving innovation to create new products, new companies and greater prosperity. And living the land-grant mission to provide more on OSU's impact education and opportunity for all Oregonians. Power up! Upload your photos, videos and stories. Put your dot on the map. Get connected. Show the world how you’re Powered by Orange. OSU & Oregon: Recovery, Powered by Orange Oregon State University made unprecedented contributions in 2008-09 toward economic growth and sustainability for the state of Oregon, despite serious challenges to its own financial well being. Download this document to learn more. Contact us with your comments, questions, and feedback Powered by Orange v2.0 Oregon State University Corvallis, Oregon 97331-4501 phone: 541-737-1000 Copyright © 2009 Oregon State University | OSU Disclaimer
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  • 21. impact on the economy, environment I make a positive and community. I turn OSU’s enduring purpose into action. I am...
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  • 25. PBO results • > 27,000 distinctive participants • On 21 September (launch), 22% of visits from PDX • Facebook: 3,137; LinkedIn, 2,800; PBO Twitter: 460 • Other units taking up PBO theme mStoner page 25
  • 26. Case study: NMHBook (NMNSchool.org) mStoner
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  • 30. Search Create Account or Sign In Home Videos Channels Shows Subscriptions History Upload nmhschool nmhschool's Channel Subscribe All Uploads Favorites Playlists Uploads (24) Athlete of the Week 19 views - 1 day ago NMH: Academic Intelligence 55 views - 1 week ago NMH Dance-off, October 2009 153 views - 1 week ago see all Favorites (5) Northfield Mount Hermon School Varsity Field Hockey 2008 mace213 - 667 views NMH SS activities announcement dbkhoa - 305 views Info Comments Favorite Share Playlists Flag NMH Basketball 06-07 Athlete of the Week 0 ratings DakiddBM - 6,612 views From: nmhschool | November 10, 2009 | 19 views Every week, NMH honors athletes who are killin' it - crazy goals, great save, or abundance of team spirit. This week at all- see all school meeting, this little vid introduced the announcement. View comments, related videos, and more nmhschool Recent Activity Subscribe nmhschool uploaded a new video (1 day ago) Add as Friend | Athlete of the Week Block User | Send Message Every week, NMH honors athletes who are killin' it - crazy goals, great save, or abundance of team spirit. This week at all-school meeting, this li... more nmhschool uploaded a new video (1 week ago) Profile NMH: Academic Intelligence Channel Views: 2,017 At Northfield Mount Hermon, teachers have ambitions... for students and their achievements in the classroom. Age: 34 Joined: July 17, 2008 nmhschool uploaded a new video (1 week ago) Last Sign In: 1 day ago NMH Dance-off, October 2009 NMH students hold intramurals of all kinds. One of the wackiest (and most competitive Videos Watched: 154 and creative) in the interdorm dance competition. Subscribers: 15 nmhschool uploaded a new video (3 weeks ago) Northfield Mount Hermon School YouTube channel NMH: Direct Yourself Country: United States Hear from a Northfield Mount Hermon student about the opportunities to direct your own experiences at NMH, whether it's an art project, your academ... more nmhschool uploaded a new video (1 month ago) Subscriptions (2) NMH: Learning And Diversity Hear from Northfield Mount Hermon students and a teacher on how different points of view lead to different kinds of conversations. mace213 mace213 Subscribers (15) mstonerinc hermanhj xalwayzbo... sporter59 EddieH467 dannylau328 Grainne01 see all Channel Comments (1) musicgirl902 (3 months ago) Go NMH!!! Add Comment
  • 31. Current Students Apply Alumni Calendar Parents Contact Us Faculty & Staff Visit NMH Search Email Print NMH ON NMH ON NMH BLOGS John H. Wilson New book — Asylum: inside November 11, 2009 8:33am the closed world of state mental hospitals Congratulations on the launch of Wednesday, November 11, 2009 - the Facebook site. Loved the 09:30 photos, especially since I was just there. Would have liked a ... closeup of Boulger Who is Patricia O’Brien? Vinh Vinny Nguyen Wednesday, November 11, 2009 - November 11, 2009 10:51am 08:49 Hi, I am Vinny, I attended NMH Patricia O'brien sitting at her in 94 and my sister in 96 97. I desk in Schauffler Library. have one BIG question that I am Patricia O’... dying to know: which campus is now closed? I know now it's MH This Week in NMH History campus, but I don't remember 2009-10 #11 what the name of my campus, Wednesday, November 11, 2009 - but my campus had West Gould 08:28 dorm and a stone gray church. There was a girl campus name 30 Years Ago from The Bridge, Marquee or so. can someone vol. 11, no. 6; p. 2 (November answer my question please, I 14, 1979) You Can... need to know. more Northfield Mount Hermon School Next NMH ON November 10, 2009 9:16pm @boardingschools NMH has We relaunched our website launched the brand new website! today. We are a little biased NMH ON Check it out at (and very modest). We think it's www.nmhschool.org #school — pretty cool. Athlete of the Week about 1 day 1 hour ago from web 19 hours 11 min ago Northfield Mount Hermon Reply | View Tweet School November 8, 2009 2:25pm @boardingschools 11 NMHers in The NYT ran a story on prep the class of 2010 have earned a schools like NMH and what the NMH: Academic Intelligence perfect 800 on their SAT Math economic downturn means for 1 week 5 days ago Sections this year! #schools — financial aid. (We are giving about 1 day 3 hours ago more than $7 million in aid to from web families this year.) The bottom Reply | View Tweet line: It's a good time to support your favorite school. NMH Dance-off, October 2009 @boardingschools check out all More 1 week 5 days ago of our @flickr photos from the weekend's incredible dance performances! http://bit.ly/Dk2cF #goodtimes — about 2 days 5 hours ago NMH: Direct Yourself from web 3 weeks 5 days ago Reply | View Tweet More NMH: Learning And Diversity 4 weeks 5 days ago More Employment Opportunities | Directory Northfield Mount Hermon © 2009 Northfield Mount Hermon Privacy Policies One Lamplighter Way | Mount Hermon, MA 01354 Tel 413.498.3000 | info@nmhschool.org
  • 32. Case study: The Blue Pig mStoner
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  • 39. Case study: WA Mash (wamash.com) mStoner
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  • 41. Best practices • Multiple channels • Multiple sources of content • Sense of humor • Planned evolution • Results • More thoughts: budurl.com/l8zb mStoner page 41
  • 42. Case Studies • Northfield Mount Hermon: budurl.com/pw89 • Flight of the Flyers.com: budurl/xmcz • PBO: budurl.com/f5n6; • Emory University Blue Pig: budurl.com/8bzy • Worcester Academy, WAMash: budurl.com/9e9f mStoner page 42
  • 43. Useful resources • Liz Allen on Caltech LinkedIn groups: tinyurl.com/cko7m6 • Activating alumni networks with Twitter: tinyurl.com/bnz7re • Clay Shirky, Here Comes Everybody mStoner page 43
  • 44. mStoner photo credit: psd on flickr