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Stoneking Communications Strategy
Objectivity:	
  	
  	
  Approach	
  challenges	
  with	
  a	
  Tabula	
  Rasa,	
  or	
  blank	
  slate;	
  
avoid	
  “this	
  is	
  how	
  we’ve	
  always	
  done	
  it”	
  mentality.	
  	
  	
  Rely	
  on	
  experience	
  
over	
  speculation	
  or	
  assumption.	
  	
  Complement	
  nature	
  with	
  nurture.	
  
Focus:	
  	
  	
  Evaluate	
  relationships	
  and	
  common	
  ground	
  in	
  order	
  to	
  focus	
  
time,	
  energy	
  and	
  resources	
  to	
  the	
  intersection	
  that	
  	
  can	
  produce	
  the	
  
desired	
  results	
  in	
  the	
  most	
  efficient	
  and	
  effective	
  manner.	
  
Perspective:	
  	
  	
  Consider	
  others’	
  point-­‐of-­‐views,	
  walk	
  in	
  their	
  shoes,	
  to	
  
enhance	
  understanding,	
  empathy	
  and	
  mutual	
  appreciation.	
  	
  Pursue	
  
vested	
  relationships	
  and	
  win-­‐win	
  solutions.	
  
Innovation:	
  	
  	
  Don’t	
  untie	
  the	
  Gordian	
  knot	
  when	
  you	
  can	
  cut	
  through	
  it.	
  	
  
Often	
  intractable	
  problems	
  can	
  be	
  solved	
  through	
  creativity,	
  
brainstorming,	
  original	
  thinking,	
  and	
  inclusion.	
  	
  
Adhocracy:	
  	
  	
  Bureaucracy	
  can	
  create	
  unending	
  frustration	
  much	
  like	
  
Sisyphus	
  forever	
  pushing	
  the	
  boulder	
  up	
  a	
  hill.	
  	
  Often,	
  some	
  flexible,	
  
adaptable	
  and	
  informal	
  approaches	
  can	
  wield	
  more	
  meaningful	
  results.	
  
Individualization:	
  	
  	
  Avoid	
  group-­‐think	
  and	
  the	
  Abilene	
  paradox	
  of	
  acting	
  
contrary	
  to	
  conscious	
  in	
  order	
  to	
  appease	
  the	
  group	
  and	
  arrive	
  at	
  a	
  
collective	
  course	
  of	
  action	
  counter	
  to	
  true	
  preferences.	
  
Stoneking Communications Strategy
Outcome-­‐based:	
  	
  	
  Objectives	
  are	
  stepping	
  stones	
  to	
  achieve	
  the	
  vision.	
  	
  
Better	
  to	
  lose	
  a	
  battle	
  and	
  win	
  the	
  war.	
  	
  Better	
  still	
  that	
  everyone	
  in	
  the	
  
organization	
  is	
  clear	
  on,	
  and	
  striving	
  toward,	
  unified	
  outcomes.	
  
Ownership:	
  	
  	
  Voltaire’s	
  Candide	
  recognizes	
  that	
  “we	
  must	
  cultivate	
  our	
  
garden.”	
  	
  Optimism	
  is	
  not	
  a	
  substitute	
  for	
  hard	
  work,	
  initiative,	
  and	
  
concrete	
  actions	
  to	
  ensure	
  milestones.	
  	
  All	
  must	
  be	
  accountable.	
  
Courage:	
  	
  	
  The	
  architect	
  must	
  draw	
  the	
  original	
  blueprint	
  without	
  the	
  
constraints	
  of	
  resources,	
  stakeholder	
  criteria	
  or	
  arbitrary	
  limitations.	
  	
  
Drawing	
  to	
  outside	
  influences	
  satisfies	
  the	
  lowest	
  denominator.	
  
Balance:	
  	
  	
  The	
  yin	
  and	
  yang	
  of	
  humility	
  and	
  bravado	
  are	
  interdependent.	
  	
  
The	
  duality	
  among	
  them	
  is	
  essential.	
  	
  We	
  must	
  be	
  humble	
  enough	
  to	
  
listen	
  and	
  respect	
  others;	
  bold	
  enough	
  to	
  demonstrate	
  our	
  own	
  value.	
  
Reputation:	
  	
  	
  You	
  can	
  put	
  lipstick	
  on	
  a	
  pig,	
  but	
  it	
  is	
  still	
  a	
  pig.	
  	
  Conversely,	
  
reflection,	
  objectivity,	
  transparency	
  and	
  a	
  willingness	
  to	
  change	
  policy	
  or	
  
actions	
  for	
  the	
  better	
  can	
  transform	
  a	
  pig	
  into	
  a	
  stallion.	
  
Evaluation:	
  	
  	
  Effective	
  two-­‐way	
  communication	
  requires	
  strategic	
  
evaluation	
  of	
  environment,	
  sender,	
  receiver,	
  encryption,	
  decryption,	
  
noise,	
  intent,	
  perception,	
  experience,	
  bias,	
  values,	
  mediums,	
  messages….	
  

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Stoneking Communication Strategy August 2015

  • 1. Stoneking Communications Strategy Objectivity:      Approach  challenges  with  a  Tabula  Rasa,  or  blank  slate;   avoid  “this  is  how  we’ve  always  done  it”  mentality.      Rely  on  experience   over  speculation  or  assumption.    Complement  nature  with  nurture.   Focus:      Evaluate  relationships  and  common  ground  in  order  to  focus   time,  energy  and  resources  to  the  intersection  that    can  produce  the   desired  results  in  the  most  efficient  and  effective  manner.   Perspective:      Consider  others’  point-­‐of-­‐views,  walk  in  their  shoes,  to   enhance  understanding,  empathy  and  mutual  appreciation.    Pursue   vested  relationships  and  win-­‐win  solutions.   Innovation:      Don’t  untie  the  Gordian  knot  when  you  can  cut  through  it.     Often  intractable  problems  can  be  solved  through  creativity,   brainstorming,  original  thinking,  and  inclusion.     Adhocracy:      Bureaucracy  can  create  unending  frustration  much  like   Sisyphus  forever  pushing  the  boulder  up  a  hill.    Often,  some  flexible,   adaptable  and  informal  approaches  can  wield  more  meaningful  results.   Individualization:      Avoid  group-­‐think  and  the  Abilene  paradox  of  acting   contrary  to  conscious  in  order  to  appease  the  group  and  arrive  at  a   collective  course  of  action  counter  to  true  preferences.  
  • 2. Stoneking Communications Strategy Outcome-­‐based:      Objectives  are  stepping  stones  to  achieve  the  vision.     Better  to  lose  a  battle  and  win  the  war.    Better  still  that  everyone  in  the   organization  is  clear  on,  and  striving  toward,  unified  outcomes.   Ownership:      Voltaire’s  Candide  recognizes  that  “we  must  cultivate  our   garden.”    Optimism  is  not  a  substitute  for  hard  work,  initiative,  and   concrete  actions  to  ensure  milestones.    All  must  be  accountable.   Courage:      The  architect  must  draw  the  original  blueprint  without  the   constraints  of  resources,  stakeholder  criteria  or  arbitrary  limitations.     Drawing  to  outside  influences  satisfies  the  lowest  denominator.   Balance:      The  yin  and  yang  of  humility  and  bravado  are  interdependent.     The  duality  among  them  is  essential.    We  must  be  humble  enough  to   listen  and  respect  others;  bold  enough  to  demonstrate  our  own  value.   Reputation:      You  can  put  lipstick  on  a  pig,  but  it  is  still  a  pig.    Conversely,   reflection,  objectivity,  transparency  and  a  willingness  to  change  policy  or   actions  for  the  better  can  transform  a  pig  into  a  stallion.   Evaluation:      Effective  two-­‐way  communication  requires  strategic   evaluation  of  environment,  sender,  receiver,  encryption,  decryption,   noise,  intent,  perception,  experience,  bias,  values,  mediums,  messages….