This song celebrates a new law being passed that establishes the Basque language as the primary language used in the Basque Country. It repeats the phrase "once and for all, once and for all" and encourages the use of Basque both at home and in public spaces, as well as learning Basque at school, work, leisure activities, and more to unite the Basque people under one language.
Este documento presenta la letra de una canción infantil en euskera que se canta en las escuelas para enseñar el alfabeto a los niños. La canción repite frases como "Kili-kili bat, kili-kili bi" y "Milaka ume dantzan" mientras describe a los niños bailando y aprendiendo las letras del alfabeto en cada escuela.
This song celebrates a new law being passed that establishes the Basque language as the primary language used in the Basque Country. It repeats the phrase "once and for all, once and for all" and encourages the use of Basque both at home and in public spaces, as well as learning Basque at school, work, leisure activities, and more to unite the Basque people under one language.
Este documento presenta la letra de una canción infantil en euskera que se canta en las escuelas para enseñar el alfabeto a los niños. La canción repite frases como "Kili-kili bat, kili-kili bi" y "Milaka ume dantzan" mientras describe a los niños bailando y aprendiendo las letras del alfabeto en cada escuela.
Steven Paul Jobs was born on February 24, 1955 in San Francisco, California. His unwed biological parents, Joanne Schieble and Abdulfattah Jandali, put him up for adoption. Steve was adopted by Paul and Clara Jobs, a lower-middle-class couple, who moved to the suburban city of Mountain View a couple of years later.
The Santa Clara county, south of the Bay Area, became known as Silicon Valley in the early 1950s after the sprouting of a myriad of semi-conductor companies. As a result, young Steve Jobs grew up in a neighborhood of engineers working on electronics and other gizmos in their garages on weekends. This shaped his interest in the field as he grew up. At age 13, he met one the most important persons in his life: 18-year-old Stephen Wozniak, an electronics wiz kid, and, like Steve, an incorrigible prankster.
Five years later, when Steve Jobs reached college age, he told his parents he wanted to enroll in Reed College — an expensive liberal arts college up in Oregon. Even though the tuition fees were astronomical for the poor couple, they had promised their son's biological parents he would get a college education, so they relented. Steve spent only one semester at Reed, then dropped out, as he was more interested in eastern philosophy, fruitarian diets, and LSD than in the classes he took. He moved to a hippie commune in Oregon where his main activity was cultivating apples.
A few months later, Steve returned to California to look for a job. He was hired at the young video game maker Atari, and used his wages to make a trip to India with one of his college friends, in order to 'seek enlightenment'. He came back a little disillusioned and started to take interest in his friend Woz's new activities.
Web Techology and google code sh (2014_10_10 08_57_30 utc)Suyash Gupta
This document discusses Google search and the code behind it. It provides an overview of how Google crawls websites and indexes keywords to pages. It explains how Google gets all the links on a page, crawls websites in depth, adds pages to an index, and records user clicks to enhance search relevance. Code examples are provided for crawling functions, getting links, adding pages to an index, and tracking click counts. Tips are also included for enhancing Google searches by using filters like filetype.
Este resumen describe el discurso de graduación de Steve Jobs en la Universidad de Stanford en 2005. En él, Jobs comparte tres historias de su vida: 1) Cómo no pudo conectar los puntos de su vida hasta mirar hacia atrás, 2) Cómo descubrió su amor por la tecnología y fue despedido de Apple, lo que le permitió fundar Pixar, y 3) Cómo su diagnóstico de cáncer le hizo valorar cada día como el último. A través de estas historias, alienta a los graduados a perseguir sus pas
Steve Jobs nació en 1955 en San Francisco y cofundó Apple en 1976. Lideró la revolución de los ordenadores personales con el Apple II y el Macintosh. Fue despedido de Apple en 1985 pero fundó Pixar, que revolucionó la animación digital. Regresó a Apple en 1997 y lanzó el iMac, el iPod, el iPhone y el iPad, transformando industrias y la vida cotidiana. Falleció en 2011 dejando un legado como uno de los mayores innovadores de la historia.
Este documento presenta 10 consejos para emprender un negocio exitoso. Los consejos incluyen hacer lo que te apasiona, seguir tu intuición, investigar el mercado, reclutar un buen equipo, arriesgarse por tu idea, mantener una plantilla reducida, aprender del fracaso y aprovechar el momento presente para empezar.
Steven Jobs fue un empresario estadounidense y cofundador de Apple Inc. Fundó Apple en 1976 junto a Steve Wozniak en un garaje y lideró la compañía en el desarrollo de productos innovadores como el iPhone, iPad y Mac. Tras ser expulsado de Apple en 1985, fundó NeXT y luego se convirtió en CEO de Apple en 1997. Bajo su liderazgo, Apple se convirtió en una de las empresas más valiosas del mundo antes de su muerte en 2011.
There are different types of search engines including crawler-based engines, directories, hybrid engines, meta search engines, and paid inclusion engines. Crawler-based engines use robots to index webpages and rank them based on relevance to search queries. Directories require human editors to review and include websites. Key on-page SEO techniques include optimizing title tags, H1-H2-H3 tags, alt text, internal linking, and keyword usage in content and titles. Both on-page and off-page factors like backlinks, site age, and topic relevance affect search engine rankings.
Technology Aided Customer Service in Banksmrtmramani
The document discusses the increasing use of technology in modern banking. It notes that the Reserve Bank of India emphasizes the need for banks to quickly transition from paper-based payment systems to electronic payment systems to improve efficiency. Banks are requested to develop appropriate electronic payment delivery channels using RBI systems without delay. The document also contrasts banking in the past, which was more manual and regulated, to current banking which utilizes more technology, faces less regulation and interference, and is more competitive and specialized. It provides examples of IT applications in areas like retail banking, money transfers, and international banking delivery channels. The challenges of IT in banking are identified as speed, accuracy, risk-free operations, and being economical. The conclusion advocates for banks to
This document discusses best practices for customer service in the modern era. It outlines five levels of customer issues from critical failures to general feedback. It also discusses three main channels for customer communication: text, voice, and face-to-face. Finally, it provides five methods for resolving customer issues, focusing on apologizing, resolving the problem, offering refunds or discounts, giving freebies, and asking for advice to turn critics into advocates. The overall message is that excellent customer service is crucial for business success through positive word of mouth.
The document discusses various concepts and frameworks that can help with strategic planning, including:
- SWOT analysis to evaluate strengths, weaknesses, opportunities, and threats
- TOWS matrix to develop strategies by matching strengths/weaknesses with opportunities/threats
- PEST analysis to evaluate political, economic, social, and technological factors in the macro environment
- Porter's five forces to analyze competitive forces in an industry
- Boston matrix to evaluate product life cycles and allocate resources accordingly
This document discusses brain drain, which refers to the emigration of trained professionals and skilled individuals from their home country to other nations. It provides background on the history and characteristics of brain drain, as well as the push and pull factors that contribute to it. Specific examples of brain drain are examined, such as the emigration of skilled workers and students from India. The concepts of brain gain and reverse brain drain, where skilled individuals return to their home country, are also introduced. Overall causes and impacts of brain drain are assessed.
Steve Jobs (1955-2011) fue un empresario y pionero de la informática estadounidense que cofundó Apple Inc. en 1976. Lideró el desarrollo del Macintosh en 1984, el primer ordenador personal exitoso con interfaz gráfica. Fue despedido de Apple en 1985 pero regresó en 1997 para transformar la compañía. También invirtió en Pixar, donde se produjo la primera película generada por ordenador, Toy Story, en 1995. Jobs falleció en 2011 a causa de un cáncer de páncreas.
Steve Jobs was an American business magnate, industrial designer, investor, and media proprietor. He was the chairman, chief executive officer, and co-founder of Apple Inc. Some of his greatest accomplishments included co-founding Apple Computer in 1976 and Pixar in 1986, which became a pioneer in 3D computer animation film. He is credited with pioneering the personal computer revolution with the Apple II and introduced the Macintosh in 1984. Jobs passed away in 2011 after battling pancreatic cancer.
The Future of Customer Service: From Personal, to Self, to Crowd ServiceSteven Van Belleghem
The corporate world is at full stretch. On the one hand companies must meet ever-growing expectations with regard to customer experience, while on the other hand there’s a need for economic efficiency. The ultimate challenge for the customer service of the future consists in offering improved customer service at a lower cost.
In the years to come, every company will question its customer processes. Any sensible company will strive to create the ideal combination between efficiency and the perfect customer experience. Players who are only active online, such as Amazon.com and Booking.com, boast a highly efficient customer process. Even though their customers rarely come into contact with actual people they still provide a very satisfactory customer experience. Traditional companies have a history of a personal service burdened with a heavy cost structure.
To avoid overstretching, traditional companies must invest in digitization and in forging a personal (emotional) connection with the customer. Technology is opening up new possibilities in this regard but customers also like personal contact. This combination is shaping the future of customer service: a shift to self-service while still keeping things personal. Also, the service package is expanded by involving the customers themselves in the process. The customer-helps-customer philosophy (crowd service) enables companies to be more efficient and improve their service without losing sight of the human aspect. Fifty-five percent of consumers like the idea of other consumers helping them and 58% are prepared to help others . The customer is ready for crowd service.
This paper was written based on my own research (in collaboration with SSI and translation partner No problem!), desk research and discussions with companies. This paper takes a closer look at new trends and evolutions in the field of customer service.
Steven Paul Jobs (1955-2011) was an American business magnate, industrial designer, investor, and media proprietor. He was the co-founder, chairman, and CEO of Apple Inc. Jobs attended Reed College in Portland, Oregon but dropped out after one semester. In 1976, Jobs co-founded Apple with Steve Wozniak and Ronald Wayne. Jobs later left Apple and co-founded NeXT and acquired Pixar. In 1996, Apple acquired NeXT and Jobs returned to Apple as CEO, where he helped revitalize the company. Jobs introduced revolutionary products like the iPod, iPhone and iPad before resigning as CEO in August 2011 due to health reasons. He passed away on October 5, 2011
Steven Paul Jobs was born on February 24, 1955 in San Francisco, California. His unwed biological parents, Joanne Schieble and Abdulfattah Jandali, put him up for adoption. Steve was adopted by Paul and Clara Jobs, a lower-middle-class couple, who moved to the suburban city of Mountain View a couple of years later.
The Santa Clara county, south of the Bay Area, became known as Silicon Valley in the early 1950s after the sprouting of a myriad of semi-conductor companies. As a result, young Steve Jobs grew up in a neighborhood of engineers working on electronics and other gizmos in their garages on weekends. This shaped his interest in the field as he grew up. At age 13, he met one the most important persons in his life: 18-year-old Stephen Wozniak, an electronics wiz kid, and, like Steve, an incorrigible prankster.
Five years later, when Steve Jobs reached college age, he told his parents he wanted to enroll in Reed College — an expensive liberal arts college up in Oregon. Even though the tuition fees were astronomical for the poor couple, they had promised their son's biological parents he would get a college education, so they relented. Steve spent only one semester at Reed, then dropped out, as he was more interested in eastern philosophy, fruitarian diets, and LSD than in the classes he took. He moved to a hippie commune in Oregon where his main activity was cultivating apples.
A few months later, Steve returned to California to look for a job. He was hired at the young video game maker Atari, and used his wages to make a trip to India with one of his college friends, in order to 'seek enlightenment'. He came back a little disillusioned and started to take interest in his friend Woz's new activities.
Web Techology and google code sh (2014_10_10 08_57_30 utc)Suyash Gupta
This document discusses Google search and the code behind it. It provides an overview of how Google crawls websites and indexes keywords to pages. It explains how Google gets all the links on a page, crawls websites in depth, adds pages to an index, and records user clicks to enhance search relevance. Code examples are provided for crawling functions, getting links, adding pages to an index, and tracking click counts. Tips are also included for enhancing Google searches by using filters like filetype.
Este resumen describe el discurso de graduación de Steve Jobs en la Universidad de Stanford en 2005. En él, Jobs comparte tres historias de su vida: 1) Cómo no pudo conectar los puntos de su vida hasta mirar hacia atrás, 2) Cómo descubrió su amor por la tecnología y fue despedido de Apple, lo que le permitió fundar Pixar, y 3) Cómo su diagnóstico de cáncer le hizo valorar cada día como el último. A través de estas historias, alienta a los graduados a perseguir sus pas
Steve Jobs nació en 1955 en San Francisco y cofundó Apple en 1976. Lideró la revolución de los ordenadores personales con el Apple II y el Macintosh. Fue despedido de Apple en 1985 pero fundó Pixar, que revolucionó la animación digital. Regresó a Apple en 1997 y lanzó el iMac, el iPod, el iPhone y el iPad, transformando industrias y la vida cotidiana. Falleció en 2011 dejando un legado como uno de los mayores innovadores de la historia.
Este documento presenta 10 consejos para emprender un negocio exitoso. Los consejos incluyen hacer lo que te apasiona, seguir tu intuición, investigar el mercado, reclutar un buen equipo, arriesgarse por tu idea, mantener una plantilla reducida, aprender del fracaso y aprovechar el momento presente para empezar.
Steven Jobs fue un empresario estadounidense y cofundador de Apple Inc. Fundó Apple en 1976 junto a Steve Wozniak en un garaje y lideró la compañía en el desarrollo de productos innovadores como el iPhone, iPad y Mac. Tras ser expulsado de Apple en 1985, fundó NeXT y luego se convirtió en CEO de Apple en 1997. Bajo su liderazgo, Apple se convirtió en una de las empresas más valiosas del mundo antes de su muerte en 2011.
There are different types of search engines including crawler-based engines, directories, hybrid engines, meta search engines, and paid inclusion engines. Crawler-based engines use robots to index webpages and rank them based on relevance to search queries. Directories require human editors to review and include websites. Key on-page SEO techniques include optimizing title tags, H1-H2-H3 tags, alt text, internal linking, and keyword usage in content and titles. Both on-page and off-page factors like backlinks, site age, and topic relevance affect search engine rankings.
Technology Aided Customer Service in Banksmrtmramani
The document discusses the increasing use of technology in modern banking. It notes that the Reserve Bank of India emphasizes the need for banks to quickly transition from paper-based payment systems to electronic payment systems to improve efficiency. Banks are requested to develop appropriate electronic payment delivery channels using RBI systems without delay. The document also contrasts banking in the past, which was more manual and regulated, to current banking which utilizes more technology, faces less regulation and interference, and is more competitive and specialized. It provides examples of IT applications in areas like retail banking, money transfers, and international banking delivery channels. The challenges of IT in banking are identified as speed, accuracy, risk-free operations, and being economical. The conclusion advocates for banks to
This document discusses best practices for customer service in the modern era. It outlines five levels of customer issues from critical failures to general feedback. It also discusses three main channels for customer communication: text, voice, and face-to-face. Finally, it provides five methods for resolving customer issues, focusing on apologizing, resolving the problem, offering refunds or discounts, giving freebies, and asking for advice to turn critics into advocates. The overall message is that excellent customer service is crucial for business success through positive word of mouth.
The document discusses various concepts and frameworks that can help with strategic planning, including:
- SWOT analysis to evaluate strengths, weaknesses, opportunities, and threats
- TOWS matrix to develop strategies by matching strengths/weaknesses with opportunities/threats
- PEST analysis to evaluate political, economic, social, and technological factors in the macro environment
- Porter's five forces to analyze competitive forces in an industry
- Boston matrix to evaluate product life cycles and allocate resources accordingly
This document discusses brain drain, which refers to the emigration of trained professionals and skilled individuals from their home country to other nations. It provides background on the history and characteristics of brain drain, as well as the push and pull factors that contribute to it. Specific examples of brain drain are examined, such as the emigration of skilled workers and students from India. The concepts of brain gain and reverse brain drain, where skilled individuals return to their home country, are also introduced. Overall causes and impacts of brain drain are assessed.
Steve Jobs (1955-2011) fue un empresario y pionero de la informática estadounidense que cofundó Apple Inc. en 1976. Lideró el desarrollo del Macintosh en 1984, el primer ordenador personal exitoso con interfaz gráfica. Fue despedido de Apple en 1985 pero regresó en 1997 para transformar la compañía. También invirtió en Pixar, donde se produjo la primera película generada por ordenador, Toy Story, en 1995. Jobs falleció en 2011 a causa de un cáncer de páncreas.
Steve Jobs was an American business magnate, industrial designer, investor, and media proprietor. He was the chairman, chief executive officer, and co-founder of Apple Inc. Some of his greatest accomplishments included co-founding Apple Computer in 1976 and Pixar in 1986, which became a pioneer in 3D computer animation film. He is credited with pioneering the personal computer revolution with the Apple II and introduced the Macintosh in 1984. Jobs passed away in 2011 after battling pancreatic cancer.
The Future of Customer Service: From Personal, to Self, to Crowd ServiceSteven Van Belleghem
The corporate world is at full stretch. On the one hand companies must meet ever-growing expectations with regard to customer experience, while on the other hand there’s a need for economic efficiency. The ultimate challenge for the customer service of the future consists in offering improved customer service at a lower cost.
In the years to come, every company will question its customer processes. Any sensible company will strive to create the ideal combination between efficiency and the perfect customer experience. Players who are only active online, such as Amazon.com and Booking.com, boast a highly efficient customer process. Even though their customers rarely come into contact with actual people they still provide a very satisfactory customer experience. Traditional companies have a history of a personal service burdened with a heavy cost structure.
To avoid overstretching, traditional companies must invest in digitization and in forging a personal (emotional) connection with the customer. Technology is opening up new possibilities in this regard but customers also like personal contact. This combination is shaping the future of customer service: a shift to self-service while still keeping things personal. Also, the service package is expanded by involving the customers themselves in the process. The customer-helps-customer philosophy (crowd service) enables companies to be more efficient and improve their service without losing sight of the human aspect. Fifty-five percent of consumers like the idea of other consumers helping them and 58% are prepared to help others . The customer is ready for crowd service.
This paper was written based on my own research (in collaboration with SSI and translation partner No problem!), desk research and discussions with companies. This paper takes a closer look at new trends and evolutions in the field of customer service.
Steven Paul Jobs (1955-2011) was an American business magnate, industrial designer, investor, and media proprietor. He was the co-founder, chairman, and CEO of Apple Inc. Jobs attended Reed College in Portland, Oregon but dropped out after one semester. In 1976, Jobs co-founded Apple with Steve Wozniak and Ronald Wayne. Jobs later left Apple and co-founded NeXT and acquired Pixar. In 1996, Apple acquired NeXT and Jobs returned to Apple as CEO, where he helped revitalize the company. Jobs introduced revolutionary products like the iPod, iPhone and iPad before resigning as CEO in August 2011 due to health reasons. He passed away on October 5, 2011