Michael H. Stenger has over 10 years of experience in higher education, including roles as Registrar, Dean, Adjunct Instructor, and Associate Dean at ITT Technical Institute, where he managed student records, ensured efficient course scheduling, and designed faculty training programs. He also held positions in admissions, student activities, and management at other colleges. Stenger holds a Master's degree in Organizational Management and Bachelor's degree in Political Science.

1. Michael H. Stenger
27 High Street, Rockport, MA 01966  mhstenger@gmail.com  978-729-3354
Senior education professional with over 10 years of experience in higher education including faculty development,
managing student records, instructing adult learners, student mentoring and team building.
RELATED WORK EXPERIENCE
ITT Technical Institute June 2006 - present
Registrar, Wilmington, MA October 2011 – Present
Manages the college's course scheduling system and processes to determine course schedule for students
to ensure efficient use of facilities, equipment and human resources, including resolving conflicts with the
Dean regarding student and course schedules.
Manages requests for student program and course status changes, student requests for transcripts, and
enrollment and/or degree verification.
Conducts degree audits to ensure students meet program requirements and approves graduation eligibility
of students.
Dean, Liverpool, NY May 2011 – October 2011
Delivered quality education by managing academic resources, ensuring proper instruction, assessment and
delivery of curriculum materials, managing the learning environment, and facilitating the use of the
institution’s learning methods and materials.
Provided leadership, direction, motivation and supervision of direct reports.
Established performance expectations, monitors performance (including conducting classroom
observations), analyzes key performance indicators, provides coaching and feedback, evaluates
performance and recommends corrective actions.
Adjunct Instructor, Woburn / Wilmington, MA March 2009 – May 2011
Taught adult learners in a variety of humanities courses, such as, Strategies for the Technical Professional,
Ethics, Contemporary World Culture, Group Dynamics, and Professional Procedures and Portfolio
Development.
Associate Dean, Woburn, MA June 2006 – April 2010
Collaborated with the academic team to design and deliver faculty training and development programs to
ensure quality instruction and outcomes.
Maintained records of training and professional development activities of the faculty.
Assisted Dean in the creation of academic goals and objectives for the campuses’ Institutional
Effectiveness Plan.
Awards:
Instructor of the Year, 2009
Employee of the Year, 2008
Excellence Award, 2008
Alpha Beta Kappa, National Honor Society, 2006
The Salter School, Cambridge, MA August 2005 – May 2006
Director, promoted from Assistant Director
Managed campus business plan and operating budget, as well as budgeting/forecasting process, expense
control, capital planning, and ensures profitability.
Ensured that management team takes timely and proper action relative to curriculum implementation,
marketing activities, career services support, financial management, academic affairs and facility
improvements.

2. Michael H. Stenger continued
Bay State College, Boston, MA September 2004 – January 2005
Assistant Director of Admissions
Answered a vast array of admissions queries via personalized emails and phone calls.
Provided informed campus tours for visiting families.
Created reports on enrollment activity.
Scheduled screening appointments for applicants and enrolling students.
New England Institute of Art, Brookline, MA September 2003 – September 2004
Assistant Director of Admissions
Responsible for recruiting qualified applicants for admissions to The New England Institute of Art.
Managed time and inquiry resources to achieve monthly application, and quarterly and annual enrollment
plans.
Conducted a high quantity of prospect phone contacts to secure weekly standard appointment set and
interview activity, and to conduct follow up activity with unresolved interviewees and future class
applicants.
Endicott College, Beverly, MA September 2000 – May 2002
Assistant Director of Student Activities
Responsible for all campus activities sponsored either by the Office of Student Development, or the
Campus Activities Board.
Mentored student leaders to ensure that campus activities were designed to enhance the physical, social,
and intellectual development of the student body.
Up With People, Denver, CO July 1996 – June 1998
Admissions Counselor – Event Coordinator
Travelled throughout North America promoting international youth leadership organization.
Developed relationships with local business leaders and school educators.
Recruited candidates for an eleven month international tour focused on global education and cultural
understanding.
EDUCATION
Master of Education, Organizational Management, May 2005
Endicott College - Beverly, MA
Thesis: Perspectives on international education through study abroad programs and their outcomes based
on student perceptions and experiences.
Bachelor of Science, Political Science, 1994
State University of New York at Brockport – Brockport, NY
Associate in Science, Individual Studies, 1991
State University of New York at Alfred – Alfred, NY
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