StartupUX: Workshop Slides
•
1 like•487 views
Usability testing involves asking people to use a website or application and observing them while they perform tasks and “think-out-loud”. It produces actionable results in just a few minutes and takes the guesswork out of improving websites and apps. http://www.startup-ux.com/
Recommended
More Related Content
Similar to StartupUX: Workshop Slides
Similar to StartupUX: Workshop Slides (20)
Recently uploaded
Recently uploaded (20)
StartupUX: Workshop Slides
- 1. Step 1 Prepare a Test Plan Step 3 Test! Step 4 Debrief & Analyze Step 5 Make Changes startup-ux.com Step 2 Recruit Users
- 2. Welcome to the Usability Testing Popup Lab September 30, 2015 Startup UX at TechNexus #startupux
- 3. #startupux Cate Kompare Lead User Experience Designer at Pixo @CateKompare Jason Berg Director of Business Development at Pixo @Jason_Berg
- 4. #startupux Tell us about yourself • Name • Experience with usability testing • Volunteered for one? • Run one? • How you want to use what you learn today?
- 6. #startupux What is usability testing?
- 7. #startupux What is it not? • Not about what people “like” • Not a focus group • Not QA • Not the only UX activity • Quantitative • Not testing our users!
- 9. #startupux Let’s do a usability test! • Observe • Don’t help our volunteer (this part is hard) • Note issues
- 11. #startupux Steps 1 Prepare a Test Plan 2 Recruit Users 3 Test! 4 Debrief & Analyze 5 Make Changes
- 15. #startupux Step 1 Prepare a Test Plan
- 16. Test when?
- 21. #startupux Tasks • Write open-ended questions • Avoid jargon • Synonyms • Do not ask for opinions or speculate about the future — observing actual behavior is more meaningful • Conversational • Unambiguous • Give enough info & context for success
- 23. #startupux Walter & the Weather
- 25. #startupux Step 2 Recruit Users
- 26. #startupux Pro-tips: • Incentivize • Let people know how they are helping • Tailor your approach to your users • Meet users where they are • If all else fails, there are recruitment agencies out there…
- 29. What you’ll need
- 30. #startupux What wouldn’t hurt to have: • Recording software • Snacks & drinks
- 33. #startupux Facilitator’s Phrases • What are you looking at right now? • Can you tell me more about…? • What did you think would happen when…? • What would you do if I wasn’t here? • This is very helpful.
- 42. #startupux Step 4 Debrief & Analyze
- 45. #startupux Step 5 Make Changes
- 46. #startupux Something is better than nothing
- 47. #startupux Let’s Test! • Come up with 1-3 test questions • Prepare your rubric
- 51. But what about…
- 52. Cloze Test If you want to __________ out whether your site __________ understand your content, you __________ test it with them.
- 54. Card Sorting
- 56. Surveys
- 57. Analytics