Standard Coffee Service Company has been providing coffee service for nearly a century. While markets and customer habits have changed over time, the company's commitment to customer satisfaction has remained consistent. Originally one of the first office coffee service companies in the country, Standard Coffee Service has adapted to changing times and now provides a total brewed beverage solution for offices, restaurants, and other food service organizations. The company ensures quality coffee and tea products along with reliable service and equipment maintenance.

2. History
Fine coffee & tea programs. About Us Then...
When you have been in the coffee service
rtly-matched
d
Expertly-matched brewing systems. business for nearly a century many things
change, but some undeniable truths remain
Dependa
able
Dependable service. consistent.
For Standard Coffee Service Company,
- Sinc 1919
ce
Since the journey through our rich heritage and
tradition began in 1919.
While our markets and customer buying habits
have changed over time, our objective to achieve
complete customer satisfaction has not.
When Standard Coffee Service Company was
created, it was one of the first office coffee service
companies in the country.
Customer satisfaction has remained paramount in
our mission and our company has adapted to an ever-
changing marketplace on many different occasions.
Today, those changes have led to the Standard Coffee
Service Company commitment of being the
total brewed-beverage solution for your office,
restaurant or food-service organization.
...Now
Standard Coffee Service Company Field Sales | Page 3

3. Service Equipment Maintenance
The word “Service” is part of our name Equipment Service Network
The word “Service” is part of our name. That should tell you a little bit about our company. Our Equipment Service Network
But it’s not just about providing a coffee service. consists of a dedicated technical
equipment staff of highly trained and
We’ve built our business on focused individuals that deliver best
delivering a diverse menu of in class on-site brewing equipment
break room supplies. Our services.
route sales professionals are
well-trained and experienced Fundamentally, these service
so that your customers and technicians are experts with the
employees can enjoy their installation, repair and removal of
favorite coffees and teas, common coffee machines, tea brewers
anywhere and anytime. and water filters.
Enjoy convenient and What does this mean for our customers? Now, a centrally dispatched work-order system is
regularly scheduled deliveries. in place where equipment service requests are communicated to technicians in a real-time
Meanwhile, your products environment.
are promised to be accurately
stocked so that your place of Our customers will have an expected arrival
business is never short on supply. time of technicians once a service call is in
place, and can anticipate a resolution for
Furthermore, coffee machines equipment concerns once the technician is
and tea brewers are maintained on site.
and serviced through a national
network of professionally trained All of this means that brewing equipment
service technicians. You’ll never concerns or repairs are resolved quicker
have to worry about your brewing than ever, ensuring that our customers need
stations. not worry about brewing the perfect cup of
coffee or tea.
All of this is supported by our
courteous and knowledgeable It serves as another reminder for our
customer service staff, which is customers that Standard Coffee Service
always only a phone call away. Company really is an industry leader.
Page 4 | Standard Coffee Service Company Field Sales Standard Coffee Service Company Field Sales | Page 5

4. Brewed Beverage Solutions Single-Source Provider
Office Coffee Service National & Regional Service
In the workplace, a hot brewed beverage solution with quality
break room supplies is so important to corporate culture that
most companies offer employees a designated coffee or “break”
room.
Employees brew a cup of tea or coffee to take back to their desk
or to use as a conversation starter, where we become human and
real to co-workers. Managers and desk clerks, presidents and
interns, all of us share a little of ourselves over a hot beverage.
Board meetings, conference room gatherings, even sessions
around the boss’ desk, are generally not called to order until
everyone is sufficiently set with a cup of coffee or tea.
Brewed beverages are not a time-of-day sort of thing in the workplace, either. Most people
jump-start the morning with a hot cup of coffee, returning for a pickup after lunch and again in
the late afternoon.
Part of our total brewed beverage solution is the advantage we offer as a single source provider
Foodservice & Hospitality of coffee and tea service for regional and national accounts.
The broad array of tastes of today’s coffee and tea With roasting and distribution centers strategically located throughout the United States, we
drinkers is well reflected by our complete product have the footprint to easily serve businesses with multiple locations and varying needs:
menu for coffee and tea services.
• Latest coffee machines, tea brewing • Management control with one-source
Yet with our knowledgeable sales professionals, the equipment, accessories and product reporting, invoicing, and consolidated
goal always is to deliver a total brewed beverage merchandisers for the optimum experience. billing.
solution that is unique to your business.
• Quality products from nationally-known • Standguard water filtration for premium
Ranging from gourmet coffee service to a variety of hot brewed and fresh iced teas, companies for different taste preferences, drinking water and brewer connection.
Standard Coffee Service has your answer. Once you choose Standard Coffee Service, including popular single-cup coffee options.
expect professional installation and maintenance of coffee machines and tea brewers, on
time and accurate deliveries, and point-of-use materials that will help drive sales. • Regular coffee machine maintenance and
other brewer repair plans.
We have expertise in national, regional and local retail and foodservice environments.
Together we’ll grow your business with a total brewed beverage solution. To learn more about our total brewed beverage solutions for national and regional businesses,
please call (800) 878-8384 or visit www.coffeeservice.com
Page 6 | Standard Coffee Service Company Field Sales Standard Coffee Service Company Field Sales | Page 7

5. Coffees
Standard Coffee Blends Single Cup
Employees and customers alike will love our exclusive Standard Coffee blends. Each blend is Our single-cup coffee programs come with state-of-the-art coffee machines and varying
made from carefully selected beans that deliver a flavor that is truly world class. portfolios of gourmet coffees, indulgent drinks and real leaf teas.
Choose your perfect combinations from our Gourmet, Decaffeinated, Colombian, Drinks for these coffee machines are brewed directly from single packs into cups, ensuring the
Hospitality, or one of our many Special Blends. best cup of coffee or tea.
These Standard Coffee blends offer a budget conscience alternative to those customers who The coffee delivery methods with these machines are revolutionary and are ideal for those
don’t want to sacrifice quality for price. environments who crave variety and quality.
Specialty Coffees Single-Cup Brewers
GREEN MOUNTAIN FLAVIA JAVARAMA
According to the Specialty Coffee Association of America these blends are sometimes
called “gourmet” or “premium” coffee.
If you’re looking for a coffee machine that is easy to use and clean, offers a wide variety of drink
The Association continues to define specialty coffees as ones made from exceptional beans options and keeps employees humming, then a single-serve coffee unit is your answer.
grown only in ideal coffee-producing climates and tend to feature distinctive flavors,
which are shaped by the unique characteristics of the soil that produces them. Single-serve brewers offer a full selection of coffees, teas and other flavored drinks. Drinks are
packaged individually for ultimate freshness and are ready in less that a minute!
Put simply, these are the brands that coffee lovers across America choose because of
personal preference in regards to superior taste and quality. Imagine a variety of drinks options, available 24 hours a day, with no mess. Now that’s a coffee
service that will keep employees happy.
The good news is that as far as coffee service is concerned, we deliver what your customers
and employees prefer.
Page 8 | Standard Coffee Service Company Field Sales Standard Coffee Service Company Field Sales | Page 9

6. Brewing Equipment
Brewers Foodservice Equipment
Basically, we have two very different types of customers – Whether you need the “coffee house experience” in your retail business or a highly profitable
those who are providing an amenity program with break tea program, we have the right coffee and tea service solution.
room supplies for employees and ones who offer coffees and
teas in a foodservice environment. Thermal airpot brewers and servers are
available, along with traditional glass pot
So, a “one size fits all” approach will not work when brewers and servers that align with any coffee
considering coffee machines and other brewing equipment and tea service program. Or, use one of our
for a new customer looking for coffee and tea service. large batch brewers for high-volume serving
needs.
There are several factors we take into account before a
recommendation is made for traditional or single-serve If you’re looking for iced tea brewers, then
brewers. Our sales professionals will consider space we’ll recommend one from our selection of
availability, the types of blends preferred, and numbers of three- or five- gallon urn dispensers, which are
people who will be drinking brewed beverages on a location, available with options to brew coffee, as well.
among other things.
All commercial-grade brewing equipment is provided at no charge while we design effective
Once we confirm the best coffee delivery or tea service option, we’ll recommend a high- coffee, hot beverage, and iced tea programs that drive your retail profits.
quality brewer with no deposit or investment expected from your business. We’ll maintain the
equipment for you and ensure that every cup of brew is up to our exacting standards.
Office Coffee Equipment WAT E R Q UA L I T Y A S S U R A N C E S O L U T I O N
Given the option, most people choose
When it comes to brewed beverages for the office beverages brewed with filtered water
environment, our wide variety of brewers will rather than with tap.
definitely provide a solution for your office coffee
service needs. Through a state-of-the-art water filter
system, Standguard delivers premium
We’re up to speed with the latest trends and offer drinking water that easily integrates
sleek and fun single-serve brewers. Yet, if office into your brewing system and provides
coffee machines with traditional glass pots or the only way to start at the source for
thermal airpots are what fit best for your break your total brewed beverage solution.
room supplies, then that’s not a problem, either.
Standguard water filters also support water and energy conservation while minimizing the
Standard Coffee Service will find the right office coffee machine, offer the Standguard water downstream waste associated with bottled water.
filter for optimal beverages, and ultimately become your one-stop shop for premium brewed
beverages. So, Keep it Green! Stop bottled water delivery. Switch to a Standguard water filter today.
Page 10 | Standard Coffee Service Company Field Sales Standard Coffee Service Company Field Sales | Page 11

7. Teas
Teas Bigelow® Tea
Tea is quickly becoming one of the most consumed beverages in Creating quality specialty teas since 1945, the Bigelow
the world. In the workplace, employees in search of afternoon Tea Company is 100% family-owned.
refreshments often reach for a cup of freshly brewed tea.
In recent years, Bigelow Tea has been in the forefront of
On the other hand, restaurants and other foodservice the movement to promote the healthy advantages of tea
establishments add instant credibility when customers are drinking.
served popular and well-known brands.
At Bigelow Tea, flavor and freshness is important. That
We can delivery everything you need relative to a tea program, is why they overwrap and seal each and every tea bag in a
ranging from individually-wrapped tea bags for the office stay fresh foil packet so that all the goodness stays in until
environment to sophisticated tea brewing equipment for the you get ready to have a cup of tea.
foodservice industry.
You see? It’s not only about coffee service. It’s really coffee and tea service
that guarantees a “total brewed beverage solution.”
Luzianne® Tea Golden Leaf ® Tea
Luzianne Tea is a high quality, premium tea, specially blended to make an Delightful tea flavor in every cup, Golden Leaf Tea harvests
iced tea that is always clear with plenty of iced tea flavor. only the finest tea leaves to ensure that each cup is truly
refreshing and satisfying.
For the office environment you may want to consider individually
wrapped tea bags. It’s a nice perk for employees who prefer a fresh glass or Our Golden Leaf Tea specialty collection is available
cup of brewed tea as an afternoon treat. exclusively in the Individual Brew Technology single-cup
brewer, meaning you can enjoy the golden taste of hot tea by
In the resale environment Luzianne is the cup in just seconds.
instantly recognized and delivers the taste
that iced tea lovers prefer. Offering your guests
a nice hot cup of Golden Leaf Tea is sure to make
Available in traditional open-brew envelopes or their visit a memorable experience.
convenient real-brewed concentrate, Luzianne is sure
to please any iced tea lover.
Page 12 | Standard Coffee Service Company Field Sales Standard Coffee Service Company Field Sales | Page 13

8. Break Room Essentials
Creamer & Sweetener For Product or Service Information
We’ll deliver all of the popular brands your Please call our Customer Service Call Center:
employees and customers prefer at home. If Nestle Coffeemate is what you need for a coffee
condiment, then choose from our many flavored options in single-serve tubs.
Our menu includes popular sweeteners such as Equal, Sweet ‘N Low and Splenda, while we
1-800-962-7006
also offer our own private label sugars and sweeteners.
Cups, Lids & Straws
Sometimes it’s the little things that really complete your
beverage station. That’s why we deliver just about Monday - Friday
anything you can think of when it comes
to cups, lids, straws, napkins, and other related items.
6:00 a.m. to 7:00 p.m. Central Time
Chances are we’ll make available a specially-designed
cup that matches the brand of your choice. Or, if you Saturday
need something a little more generic, then plain and
standard options are numerous, as well. 7:00 a.m. to 2:00 p.m. Central Time
Drinks, Juices
& Other Beverages TM
Sometimes your employees may want
something to warm them up in the winter,
and coffee or tea just won’t do the trick. Contact us online at:
No worries.
We suggest that they enjoy a warm cup of Nestle Hot Cocoa, the only hot cocoa made by the
www.coffeeservice.com
chocolate experts at Nestle.
There are also solutions for summer time, as well. Crystal Light On The Go packs work
perfectly with Standguard Water Quality Assurance Solution filters. That means your
employees can enjoy a healthy alternative with Crystal Light - the low calorie soft drink mix.
Page 14 | Standard Coffee Service Company Field Sales

9. www.coffeeservice.com
offeeservice.com
Copyright © 2008 The Standard Companies, Inc.
8
All rights reserved.
#09490