The document appears to be a monthly report containing statistics and metrics in Arabic. It includes tables with numerical data organized by month and category. Headings mention topics like sales, production quantities and customer service activities from 2015 through 2016. The report summarizes and compares key performance indicators over time.

1. ‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬
‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬
‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬
‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬
‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬

2. ‫ةةةةةةة‬ ‫ةةةةةةةةة‬
‫ةةةةةةة‬ ‫ةةةة‬ ‫ةة‬ ‫ةةةةةةة‬
‫ةةةةةةة‬ ‫ةةةةةة‬
‫ةةةةةةةةةةة‬ ““
221437
292016

4. ‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬:
•
•
•
•
•

5. ‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬
‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬
•.:‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬ :‫ة‬‫ة‬‫ة‬‫ة‬
•‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬ -
:‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬
1‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬ -
2016‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬
‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬145‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬270‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬
‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬28‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬
.‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬
2‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬ -2016‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬
:‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬
‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬ -
.‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬

6. 32016.
492015

7. ‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬‫:ي‬‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬
-2015
-
-
.

8. ‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬
‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬
•
•
•

9. ‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬
‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬‫ي‬

14. 85
10
15
33

15. 53 2 6 4 41
27 1 3 2 21
40 2 5 3 30
20 1 2 2 15
51 2 6 4 39
33 1 4 3 25
20 1 2 2 15
25 1 3 2 19
27 1 3 2 21
21 1 2 2 16
18 1 2 1 14

16. ‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬
:‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬
-

17. 3492016
1
2
3
4
5
6
7
8
9
10
11
12
8492016
1
2
3
4
5
6
7
8
9
10
11
12
5492016
1
2
3
4
5
6
7
8
9
10
11

18. ‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬:
:‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬
:‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬
:‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬
:‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬‫ن‬

19. ‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬
‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬
‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬
‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬
‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬
‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬
‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬
‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬
‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬
‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬
‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬
‫ة‬‫ة‬‫ة‬‫ة‬
‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬
‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬
‫ة‬‫ة‬‫ة‬‫ة‬
‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬
‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬
‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬2015‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬
)‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬)Bottom up approach‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬
‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬
‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬
.‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬

20. ‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬
‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬
•.
•.

21. -

22. ‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬
•

23. ‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬
•

24. ‫ة‬‫ة‬‫ة‬‫ة‬‫ة‬