Outsourcing can and does work well when done by design, via a strategy that will ensure the optimal blend of internal and external resources and capabilities. This strategy must include the appropriate governance structures to effectively manage the client demand and services provided by third parties. When done well, outsourcing can recognize and embrace the need for change. Without the analysis and forethought driven by the development of a strategy, outsourcing can be no more than short-term, tactical first aid.
Outsourcing can and does work well when done by design, via a strategy that will ensure the optimal blend of internal and external resources and capabilities. This strategy must include the appropriate governance structures to effectively manage the client demand and services provided by third parties. When done well, outsourcing can recognize and embrace the need for change. Without the analysis and forethought driven by the development of a strategy, outsourcing can be no more than short-term, tactical first aid.
The ISG Outsourcing Index (formerly the TPI Index) provides a quarterly review of the latest sourcing industry data and trends for clients, service providers, analysts and the media. For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.
By Richard Fogel and Stanton Jones. The outsourcing industry has embraced service standardization, sourcing decisions have become increasingly fact-based, and the RFP process is less relevant than ever before. How do these trends in sourcing impact commercial contracting? This breakfast session will explore how market participants are moving away from yesterday’s cumbersome practices and are bringing new efficiency to client relationships.
The ISG Outsourcing Index (formerly the TPI Index) provides a quarterly review of the latest sourcing industry data and trends for clients, service providers, analysts and the media. For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.
By Richard Fogel and Stanton Jones. The outsourcing industry has embraced service standardization, sourcing decisions have become increasingly fact-based, and the RFP process is less relevant than ever before. How do these trends in sourcing impact commercial contracting? This breakfast session will explore how market participants are moving away from yesterday’s cumbersome practices and are bringing new efficiency to client relationships.