Sylvia Miller, a senior communications analyst, presented a session on improving writing quality by eliminating wordiness, redundancies, dangling modifiers, and other writing issues. She discussed specific techniques for tightening writing, such as using fewer words to convey meaning, removing unnecessary components, and shortening sentences. Miller emphasized the importance of respecting readers' time by making content easy to understand. Participants worked together to practice revising text with the goal of improving clarity and reducing clutter.