Products Overview
Splashtop Remote Support | Splashtop On-Demand Support
About
Splashtop
• Headquartered in San Jose, California and
founded in 2006, Splashtop Inc. delivers the
best-in-class remote access, remote support,
cross-screen productivity and collaboration
experience – bridging smartphones, tablets,
computers, TVs, and clouds.
• More than 20 million users have downloaded
Splashtop from app stores, and manufacturing
partners including HP, Lenovo, Dell, Acer, Sony,
Asus, Toshiba, Intel and others have shipped
Splashtop software on more than 100 million
devices.
Learn more…
What we offer
Splashtop Remote Support
(Unattended Access)
• Centralized remote access
solution that provides
unattended access to end
machines. Requires Streamer
install.
• MSP’s, IT Professionals, and
Service Providers can remotely
support end computers and
provide end users with remote
access.
Splashtop On-Demand Support
(Attended Access)
• Quick-Support, attended access
solution that allows
technicians/admins to access
end computers / mobile devices
via a session code. No
installation required. Branding
included.
• Helpdesk and IT Admins can
provide quick support to end
users.
How do I choose between Splashtop Remote Support and Splashtop SOS?
Remote Support On-Demand Support
Security
• All remote sessions are protected with TLS and 256-bit AES
encryption. All connections, file transfers, and management events
are logged.
• Remote access is further protected by device authentication, two-
step verification, and multiple 2nd-level password options.
• Learn more about our security features and how Splashtop helps
support HIPAA compliance. View our white paper »
Price
(best price guaranteed)
Remote Support
• Priced by number of end
computers. No limit on number
of technicians or secondary
users.
• Available packages:
• $299/year for 25 computers
• $399/year for 50 computers
• $549/year for 100 computers
• $829/year for 250 computers
More prices
On-Demand Support
• Priced by number of concurrent
users. Unattended access available
• Available options:
SOS - $199 per concurrent technician / per year
SOS+10 - $219 per concurrent technician / per
year
(includes up to 10 unattended machines per license)
SOS+200 - $399 per concurrent technician / per
year
(includes up to 200 unattended machines per license)
Each concurrent user license can have up to 10 concurrent sessions.
Learn more…
Contact Us
• Sales
sales@Splashtop.com
408 861 1088 x125
• Support
support@Splashtop.com
408 610 1631
www.splashtop.com

Splashtop Remote Support and SOS Products Overview

  • 1.
    Products Overview Splashtop RemoteSupport | Splashtop On-Demand Support
  • 2.
    About Splashtop • Headquartered inSan Jose, California and founded in 2006, Splashtop Inc. delivers the best-in-class remote access, remote support, cross-screen productivity and collaboration experience – bridging smartphones, tablets, computers, TVs, and clouds. • More than 20 million users have downloaded Splashtop from app stores, and manufacturing partners including HP, Lenovo, Dell, Acer, Sony, Asus, Toshiba, Intel and others have shipped Splashtop software on more than 100 million devices. Learn more…
  • 3.
    What we offer SplashtopRemote Support (Unattended Access) • Centralized remote access solution that provides unattended access to end machines. Requires Streamer install. • MSP’s, IT Professionals, and Service Providers can remotely support end computers and provide end users with remote access. Splashtop On-Demand Support (Attended Access) • Quick-Support, attended access solution that allows technicians/admins to access end computers / mobile devices via a session code. No installation required. Branding included. • Helpdesk and IT Admins can provide quick support to end users. How do I choose between Splashtop Remote Support and Splashtop SOS?
  • 5.
  • 6.
    Security • All remotesessions are protected with TLS and 256-bit AES encryption. All connections, file transfers, and management events are logged. • Remote access is further protected by device authentication, two- step verification, and multiple 2nd-level password options. • Learn more about our security features and how Splashtop helps support HIPAA compliance. View our white paper »
  • 7.
    Price (best price guaranteed) RemoteSupport • Priced by number of end computers. No limit on number of technicians or secondary users. • Available packages: • $299/year for 25 computers • $399/year for 50 computers • $549/year for 100 computers • $829/year for 250 computers More prices On-Demand Support • Priced by number of concurrent users. Unattended access available • Available options: SOS - $199 per concurrent technician / per year SOS+10 - $219 per concurrent technician / per year (includes up to 10 unattended machines per license) SOS+200 - $399 per concurrent technician / per year (includes up to 200 unattended machines per license) Each concurrent user license can have up to 10 concurrent sessions. Learn more…
  • 8.
    Contact Us • Sales sales@Splashtop.com 408861 1088 x125 • Support support@Splashtop.com 408 610 1631 www.splashtop.com