Netop provides secure remote access and control solutions compatible with various operating systems and devices, focusing on security and compliance with industry standards like PCI and HIPAA. The centralized platform allows IT professionals to efficiently support and manage networks, ensuring robust multi-factor authentication and detailed logging of activities. With features tailored for both mobile and fixed device environments, Netop aims to enhance customer satisfaction while reducing support costs.

1. The Remote Access Experts
Netop enables secure remote access and efficient remote control to the
widest range of operating systems and devices available. Our flexible support
solution is designed to work within any environment, however complex.
Ensure Security and Compliance
Our enterprise-class solution reduces network attack surfaces – enabling
access without increasing risk. Netop’s multi-factor authentication options
and advanced security measures help businesses exceed the toughest
compliance standards, including PCI, ISO, FIPS and HIPAA.
Consolidate Your Support
Netop Remote Control gives IT pros a single, consolidated solution for
accessing and supporting all of the devices and users on their network. This
translates into more efficient user of resources, faster issue resolution and
improved customer satisfaction.
Manage Access Centrally
Netop gives you a central hub for managing devices and users, making it easy
to securely manage access by off-network staff and vendors. Our advanced
security measures give you granular control of users, complete logging of
activity and recording of remote sessions.
Reach Beyond Your Network
Netop’s web-enabled remote access solutions deliver borderless connectivity.
You can securely access devices outside of your LAN – including POS systems
and production networks - without maintaining open ports or VPNs.
BENEFITS
• Secure remote control
compliant with industry
standards
• Enterprise-class security
architecture
• Broad platform support for end
users and devices - including
mobile devices and production
technology
• Scalable and flexible solution for
complex environments
• Detailed audit trails, session
recordings and multi-factor
authentication
• Web-enabled access for vendors
and mobile employees
• Secure tunneling for access
between devices without the
need to configure VPNs.
- Network ComputiNg
“Outstanding performance... many
security features ... wide platform
support ... the most complete remote
control/management solution.”
Why do over half of Fortune 100 companies use Netop
Remote Control? Because security matters. Netop is
the most secure, trusted and scalable remote support
software solution on the market today. We’ve been helping
customers grow their enterprises with secure remote
control and support for workstations, servers, embedded
systems and mobile devices for 30 years.

2. Secure remote access & control. Anyone. Anywhere. Anytime.
Advanced Remote Control and Support
• Enterprise remote support for anyone, anywhere,
anytime
• Support and manage workstations, servers, POS,
embedded systems, and mobile devices
• Broad platform support: Windows, Mac, Linux, Citrix,
Windows Mobile, and CE
• Reach your mobile workforce securely through any
Internet connection
• Easily manage virtualized environments and remote
control VDI desktops
Trusted and Secure Remote Access
• Strong encryption with up to 256-bit AES ensures
data integrity
• Centralized 2 and 3-factor authentication protects
from unauthorized access
• Superior integration with Directory Services, RSA
SecurID and smart cards
• Granular control over all user permissions through
individual or group policies
• Monitor, log and investigate with customized audit
trails and session recordings
Lower the Cost of Support
• Consolidate your remote tools into one secure
enterprise solution
• Manage system services, registry, processes, hardware
& software information
• Provide real-time, secure user support inside or
outside of your network
• Troubleshoot problems without interrupting end-users
or critical processes
• Scalable to any size business and easy to deploy
across networks
Meet Security Compliance Regulations
• Lower the cost of demonstrating compliance with
complete audit trails
• 256-bit AES encryption protects data and meets
regulatory standards
• Achieve PCI, ISO & HIPAA compliance requirements for
authentication & encryption
• Data transmission protected with FIPS 140-2 standard
algorithms
• Meet government, healthcare and financial services
security requirements
Powerful and Flexible Support Tools
• Create encrypted tunnels to access devices without
the need to configure VPNs
• Securely manage non-graphical systems and centrally
control access to application ports
• Communicate with end-users through chat, annotation,
audio & video
• Share screens, run applications and transfer files with
anyone, anywhere
“ Netop Remote Control helps protect our
IT environment and data and helps us
live up to various security standards.”
- Region Zealand Health Services
“ With many features for communication
and collaboration, Netop Remote
Control is the ideal tool for Support
and Helpdesk environments.”
- PC Magazine (Germany)
Netop Remote Control supports your
mobile workforce - from anywhere.
Platform Support Across Your Enterprise

3. Introducing the Netop Remote Control Portal!
Netop now enables secure, web-based access to your devices. The Netop Remote Control
Portal gives you a central hub for managing Netop Remote Control users and devices. The
Portal expedites collaborative support and third-party access.

4. www.netop.com
Headquartered in Denmark, Netop has offices in China, Germany, Switzerland, the United Kingdom and the United States. Copyright© 2015 Netop. All rights reserved.
NEToP Remote Control SYSTEm rEquirEmENTs
Platform:
• Windows (10/8/7/Vista/XP/2000/98/
Me/95, Server 2012/2008/2003/2000)
• Mac OS X
• Linux*
• Solaris
• OS/2
• DOS
Computer:
• Intel Pentium or 100% compatible
(32-bit and 64-bit)
Memory:
• OS requirement plus an
additional 32MB
Disk space:
• Each module requires less than 30 MB
Video:
• Any 100% VGA compatible
graphics adapter
Communication:
• TCP/IP (IPv4 & IPv6): Winsock 1.1/2.0
or compatible
• IPX: Microsoft NWLink or Novell IPX
• NetBIOS: IBM, Microsoft, Novell
or compatible
• Windows modem: TAPI version 1.4/2.0
• Analog modem: Any modem
supporting the AT command set
• Digital modem: Any modem supporting
the AT command set
• ISDN: Any ISDN adapter with a
CAPI 2.0 driver
• Infrared: Any Windows operating
system with IrDA enabled
• WebConnect: HTTP and/or TCP as
supported by your WebConnect service
*X.org server required for screen transfer.
The world’s most trusted remote control and
communication solution with industry-leading security
and compliance.
Fully hosted real-time live chat with text, audio and video
to help you engage and assist visitors to your website.
Secure connectivity. Trusted access.
Netop’s enterprise-class remote access solutions are chosen by the world’s top companies for secure
connectivity into closed production environments, point-of-sale systems, and other mission-critical
networks and devices. In addition, Netop Remote Control delivers advanced tools for fast issue
resolution, lower support costs and improved customer satisfaction.
One Single, Secure Service Channel
Netop provides a single, secure channel for online personal service and world-class technical support. Our goal is
to provide your company with a consolidated solution for comprehensive, multi-device, real-time communication to
anyone, anywhere, anytime.
Our service channel consists of two products, Netop Remote Control and Netop Live Guide. You can explore the
products by finding out more on our website. We can tailor a solution that readily scales with the needs of your
organization and easily integrates with other services. Contact Netop, we are glad to help you.