Ever feel like your manager, development manager, product manager, product owner, or (you fill in the blank) is not listening to you or your team? Are you struggling to make an impact with your messages? Are you “pushing a wet rope uphill” in championing product quality? Are you talking, but no one is listening? Mike Sowers shares practical examples of how to more effectively speak like a test manager and offers concrete advice based on his experiences in the technology, financial, transportation, and professional services sectors. Mike discusses communication and relationship styles that work—and some that have failed—and shares key principles (e.g., seeking to understand), approaches (e.g., using facts), and attributes (e.g., being proactive) to help you grow and prosper as a test manager. Leave with practical ideas to boost your communications skills and influence to become a trusted advisor to your team and your management.
1. W17
Personal Excellence
10/15/2014 3:00:00 PM
Speak Like a Test Manager
Presented by:
Mike Sowers
Software Quality Engineering
Brought to you by:
340 Corporate Way, Suite 300, Orange Park, FL 32073
888-268-8770 ∙ 904-278-0524 ∙ sqeinfo@sqe.com ∙ www.sqe.com
2. Mike Sowers
Software Quality Engineering
Mike Sowers has more than twenty-five years of practical experience as a global quality and
test leader of internationally distributed test teams across multiple industries. Mike is a senior
consultant, skilled in working with both large and small organizations to improve their software
development, testing, and delivery approaches. He has worked with companies including
Fidelity Investments, PepsiCo, FedEx, Southwest Airlines, Wells Fargo, ADP, and Lockheed to
improve software quality, reduce time to market, and decrease costs. With his passion for
helping teams deliver software faster, better, and cheaper, Mike has mentored and coached
senior software leaders, small teams, and direct contributors worldwide.