Desmond Sherlock proposes a workplace toolkit called Spatz to resolve micro-conflicts (spats) in teams before they escalate. Spatz uses a 3-step messaging app and peer review network where team members can acknowledge, apologize for, and have apologies accepted for spats. It aims to allow for intense yet constructive dialogue by addressing the fear that speaking up may lead to unresolvable conflicts. Data on spats would be collected and analyzed using machine learning to predict team success. The business model involves charging $2-4 per user per month for access to the Spatz app and data analysis tools.