Soft skils
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This document discusses soft skills and their importance for career and life success. It defines soft skills as personal attributes that enhance one's interactions, job performance and career prospects, such as communication, time management, problem solving, and the ability to work as part of a team. The document provides scenarios to illustrate how soft skills can be applied, such as maintaining professionalism when upset, separating personal issues from work responsibilities, and using time management strategies like calendars and prioritizing tasks. It emphasizes that soft skills are essential life and career survival skills.
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Soft skils
- 1. I’M A SURVIVOR By: Ms. Hanna DeBruhl, M.Ed, GCDF/I Career Coach Center for Career Coaching and Professional Development Institute for Leadership and Professional Excellence
- 3. WHAT ARE SOFT SKILLS?
- 17. WHY YOU NEED SOFT SKILLS
- 18. SO, BRUSH UP ON THOSE SOFT SKILLS
- 19. SCENARIO 1 • Kelley is clearly upset and needs to be removed from the situation. • Why? She is making a scene and needs to take a moment. • Kelley doesn’t want to be viewed as someone that cannot hold it together personally or professionally. • By taking a moment to gain her composure, she is able to be show others that she is capable of keeping her emotions in check and being a professional.
- 20. SCENARIO 2 • Pamela has to put aside her differences and work with Emma on this project. • Pamela can even have an honest conversation with Emma in a tactful manner that doesn’t cause more problems and let her know that they can work together. • She doesn’t need to tell her boss that she cannot or will not work with Emma because that will only make her look bad! • She needs to have a positive attitude and do all that she can to be a professional in this situation. • It’s okay to not like someone on a personal level, but it’s not okay to let it interfere with work.
- 21. SCENARIO 3 • Dr. Shepherd needs to get a calendar asap to write down his schedule. • He also needs to make sure that he can handle all the appointments that he has and ask for help if he needs it. • Maybe he can switch snack days with his friend Dr. Callie Torres. • Dr. Shepherd can also make sure that he is setting his alarm and getting up on time. • He can also prioritize his activities. • All of these things will help him be in balance and get him on a schedule. • This way he can manage his time better!
Editor's Notes
- Soft skills are skills that you need to survive in the workforce. Your resume, cover letter, and interview will get you a job, but your soft skills will help you keep your job!Everyone has soft skills and you use them everyday, you just may not realize it.
- Communication- this is listening, speaking, and writing
- Critical Thinking- Are you able to analyze and dig deeper?
- Problem Solving-Can you be a problem solver and not a problem creator?*Soft Skills Video
- Decision Making- Can you make decisions when needed?Story about choosing a movie
- Time Management-Are you always late or always on time or always early? Can you juggle a busy schedule or do you forget things?*Time Management Video
- Adaptability- If something unexpected comes up can you deal?Quick activities about being adaptable
- Positive attitude- Your attitude affects everyone around you and vice versa. Think of a time that you went in your favorite store or restaurant only to have a person with a bad attitude wait on you. Did you want to go back to that place anytime soon?*Youtube video
- Self Confidence- Are you confident about doing your work? Can you inspire others to be confident?
- Teamwork- How well do you work with others? Do you get along with all types of people?
- Conflict Resolution-How do you handle conflict? Can you help find solutions?Conflict Resolution Exercise- Read over conflict resolution descriptions and a few of the suggestions.Give these sheets as handouts.
- Accountability is being responsible and owning up to your actions even when you are wrong.Accountability video
- Initiative- Do you step up and help or do you wait to be asked?
- Work Well Under Pressure- Can you handle the stress that comes with deadlines and crises?Story about Raegan
- Work Ethic- Will you do good work and always do your best?Will you be slack and play solitare or play on your phone all day? Will you do just enough to get by or go the extra mile?*Youtube Video
- Go over articles about soft skillsEveryone can be trained to do a job, but not everyone can be trained in soft skills.“You can’t teach nice.”- Rebecca, Hampton Suites, Columbia, SCEmployers are willing to train you to help you learn a new job, but they expect you to have soft skills. Employers rate soft skills a the number 1 item for success in any entry level job. Soft skills is also the area where employees are lacking what they need.
- Now that we have an idea of soft skills, let’s discuss the following scenarios in groups.