This document provides a sample social media policy for insurance agencies with 3 main points:
1. It establishes guidelines for appropriate use of social media by agency employees to ensure a professional online presence.
2. The policy applies to all agency personnel and covers any social media sites they participate in. It defines social media and social networking sites.
3. The policy outlines procedures for social media use regarding confidentiality, terms of service, opinions, proprietary information, referencing others, purpose, copyright, permanent records, productivity, and disciplinary action for violations. Employees must sign agreeing to adhere to the guidelines.
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Worcester County Bar Association Presents The LinkedIn LawyerDavid Barrett
The WCBA Law Office Technology Section presents "The LinkedIn Lawyer"
Thursday, April 8, 2010
4:00pm - 6:30pm
Worcester District Registry of Deeds Commonwealth Room
90 Front Street
Worcester, MA
David will demonstrate how the use of social media tools like Linkedin, Facebook, Twitter and legal blawging may enhance your legal practice. Topics will include: Generating legal referrals with social media, social media and legal ethics and social media for the busy professional.
$10.00 for WCBA Members
$40.00 for Non-Member
Seating is limited so please register in advance by contacting the WCBA office at 508-752-1311. Door registration will be accepted.
For questions please contact the Worcester County Bar Association, 19 Norwich Street, Worcester, MA 01608.
Whether or not your organization is using social media for business, your employees probably are using it. Whether they're engaging in a personal or professional way, your company needs a social media policy.
Managing Social Media in the WorkplaceEric Swenson
The impact of social media in the workplace is growing. Time is being wasted, employees are 'friending' each other and liability for these issues is a litigation attorney's dream come true.
The basics for building one's legal practice using (among other social networking tools) TWITTER for the Cool Twitter Conference in Los Angeles at the House of Blues
Worcester County Bar Association Presents The LinkedIn LawyerDavid Barrett
The WCBA Law Office Technology Section presents "The LinkedIn Lawyer"
Thursday, April 8, 2010
4:00pm - 6:30pm
Worcester District Registry of Deeds Commonwealth Room
90 Front Street
Worcester, MA
David will demonstrate how the use of social media tools like Linkedin, Facebook, Twitter and legal blawging may enhance your legal practice. Topics will include: Generating legal referrals with social media, social media and legal ethics and social media for the busy professional.
$10.00 for WCBA Members
$40.00 for Non-Member
Seating is limited so please register in advance by contacting the WCBA office at 508-752-1311. Door registration will be accepted.
For questions please contact the Worcester County Bar Association, 19 Norwich Street, Worcester, MA 01608.
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Organisations that are formally or informally participating in social media should have a robust, organic social media policy in place. This is just a quick example and sample for you and your company to start to organise your own Social Media policy.
f you find this policy useful, I hope you'll consider sharing it with your social network on Twitter, Facebook or Linkedin. If you'd like to blog or reference this policy in another work, please use the phrase "social media policy template" as your anchor text and attribute it to www.ericschwartzman.com.
Don’t have a social media policy? So essentially, anyone in the organization can say and do whatever they want? It’s time for some guidelines!
While social media is about free and open conversations online, your organization still needs to have some thoughts to paper on how to manage the online sphere. How do you distinguish between personal and professional personas online? What things are appropriate and what isn’t? What about privacy concerns? Join this session to learn more about what your organization can do to make social media work for you.
Attendees Will Walk Away With:
• Knowledge of the types of social media issues requiring policies
• Templates on writing your own social media policy for your organization
• Tips on implementing the policies effectively
Don’t have a social media policy? So essentially, anyone in the organization can say and do whatever they want? It’s time for some guidelines!
While social media is about free and open conversations online, your organization still needs to have some thoughts to paper on how to manage the online sphere. How do you distinguish between personal and professional personas online? What things are appropriate and what isn’t? What about privacy concerns? Join this session to learn more about what your organization can do to make social media work for you.
Attendees Will Walk Away With:
• Knowledge of the types of social media issues requiring policies
• Templates on writing your own social media policy for your organization
• Tips on implementing the policies effectively
1. Disclaimer
Astonish Results is providing this sample agency social media policy solely as
an example to assist clients in creating a social web policy appropriate and
customized for their particular firm. This example is not a substitute for
agents and brokers independently evaluating any business, legal or other
issues, and is not a recommendation that a particular course of action be
adopted. In addition to this example, we strongly urge agencies to consider all
of the issues contained in Astonish Results’ report “Creating a Social Web
Policy for Your Insurance Agency.” If specific advice is required or desired,
the services of your RFM should be requested.
AGENCY Social Networking/Media Policy
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I. Statement of Purpose & Philosophy
The purpose of this Social Networking/Media policy (hereinafter referred to as the policy) is to establish
clear and reasonable guidelines for the use of social media and networking sites.
The philosophy of the policy is to ensure that all interested persons representing the Agency portray a
professional image and behave in a manner consistent with our Code of Conduct policy when engaging in
social media and networking sites.
II. Statement of Scope
The policy applies to all Agency personnel, or representative thereof.
III. Definitions
Social Media Site: A social media site is online content created by individuals or organizations to
distribute news, information, images, video and other material. It also supports the opportunity for social
interaction and commentary. Examples of social media sites include, but are not limited to, blog sites,
Facebook, YouTube, Twitter, Flickr, StumbleUpon, and Wikipedia.
Social Networking Site: A social networking site is designed to connect people with common interests via
the Internet. These sites strive to create an online community to discuss common interests via text,
images and video on topics such as business, hobbies, personal development, religion or politics.
Examples of social networking sites include, but are not limited to, LinkedIn, FaceBook, MySpace, Skype
and Oovoo.
IV. Statement of Policy
2. It is in the best interest of the Agency to encourage participation in the social web arena in accordance
with this policy and all other Agency policies. The absence of, or lack of explicit reference to a specific
site, does not limit the extent of the application of this policy.
V. Social Networking/Media Procedure
Confidentiality. Participation on the social web must comply with the Agency's Confidentiality policy.
Terms of Service. When participating in the social web, compliance with the terms of service of the site or
application is expected. Refrain from providing false names and or information.
Online Opinions. Personal blogs and other online opinion postings should have clear disclaimers that the
view expressed by the author in the blog is the author's alone and do not represent the views of the
Agency. They should be written in the first person and be clear that you are speaking for yourself and not
on behalf of the Agency.
Code of Conduct and Proprietary Information. Information published on social media sites should comply
with the Agency's Code of Conduct policy. This also applies to comments posted on the internet, blogs,
forums, and social networking sites. Proprietary and/or private information is not to be discussed or
referred to on such sites, even in private messages, because of security concerns. This includes, but is
not limited to Agency financial information, intellectual property, information about customers, companies,
employees, partners, etc.
Reference to Other Parties. Referencing or citing any of the Agency's employees, clients, partners, or
customers without their express consent is strictly prohibited. Be respectful to the Agency, other
employees, customers, partners, and competitors.
Purpose. Add value by being interesting, informative, and innovative. Share your knowledge and
experience in an honest way being sure to separate opinion from fact. Express opinions, but do so
without resorting to personal attacks, social insensitivity, discrimination, or harassment.
Copyright Laws. Respect copyright laws, and reference or cite sources appropriately. Plagiarism applies
online as well.
Permanent Record. Remember that the Internet is "forever", and you should not post anything on the
Internet that will tarnish your reputation or that of the Agency.
Productivity Impact. Social media activities should not interfere with work commitments. Refer to Internet
Use policy.
Disciplinary Action. Violations of this policy could result in immediate disciplinary action, up to, and
including termination of employment.
By signing this social media policy, I am confirming that I have read the policy in its entirety and
understand I must adhere to all guidelines stated herein.
Employee Signature:________________________Date:_____________