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Methods Used for B2B Social Media Marketing

                       LinkedIn                                                                                      72%

                     Facebook                                                                                     71%

                        Twitter                                                                             67%

                      YouTube                                                          48%

                      Blogging                                                     44%

          Customer Community                                  22%

                         Flickr                   11%

                          Digg               8%

                  Stumbleupon           5%

                        Tumblr         3%

                                  0%        10%         20%         30%    40%        50%         60%        70%           80%



                Question: Which of the following social media methods does your company currently use for your B2B
                marketing (i.e. not personal use)? (Check all that apply).

                N=577                                                                                                            1
                Source: BtoB magazine: Emerging Trends in B2B Social Marketing, April 2011
BtoB magazine
One Most Important Method of B2B Social
       Media Marketing

        30%

                 26%
        25%

                                    20%
        20%                                           19%



        15%                                                              14%
                                                                                           13%


        10%
                                                                                                              7%

         5%


         0%
                LinkedIn         Facebook           Blogging          Customer            Twitter           YouTube
                                                                     community


                Question: Which of the following social media platforms is the ONE most important method that you use for
                B2B marketing?
                                                                                                                            2
                N=577
BtoB magazine
                Source: BtoB magazine: Emerging Trends in B2B Social Marketing, April 2011
Obstacles to Social Media Marketing

                                      Lack of resources                                                               70%


            Poorly defined success metrics and key
                                                                                                           57%
                    performance indicators

                Lack of knowledge about social media                                             44%


                               Management resistance                           22%


                                          Confidentiality                  17%


                           Legal and regulatory issues                   15%


            Company policies prohibit social media                  8%


                                                            0%    10%     20%     30%     40%     50%     60%      70%    80%

                   Question: What are the top three major obstacles to adopting social media marketing in your company?
                   (Check as many as three).
                                                                                                                                3
                   N=577
BtoB magazine
                   Source: BtoB magazine: Emerging Trends in B2B Social Marketing, April 2011

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Social Media in B2B - Les Médias Sociaux en B2B

  • 1. Methods Used for B2B Social Media Marketing LinkedIn 72% Facebook 71% Twitter 67% YouTube 48% Blogging 44% Customer Community 22% Flickr 11% Digg 8% Stumbleupon 5% Tumblr 3% 0% 10% 20% 30% 40% 50% 60% 70% 80% Question: Which of the following social media methods does your company currently use for your B2B marketing (i.e. not personal use)? (Check all that apply). N=577 1 Source: BtoB magazine: Emerging Trends in B2B Social Marketing, April 2011 BtoB magazine
  • 2. One Most Important Method of B2B Social Media Marketing 30% 26% 25% 20% 20% 19% 15% 14% 13% 10% 7% 5% 0% LinkedIn Facebook Blogging Customer Twitter YouTube community Question: Which of the following social media platforms is the ONE most important method that you use for B2B marketing? 2 N=577 BtoB magazine Source: BtoB magazine: Emerging Trends in B2B Social Marketing, April 2011
  • 3. Obstacles to Social Media Marketing Lack of resources 70% Poorly defined success metrics and key 57% performance indicators Lack of knowledge about social media 44% Management resistance 22% Confidentiality 17% Legal and regulatory issues 15% Company policies prohibit social media 8% 0% 10% 20% 30% 40% 50% 60% 70% 80% Question: What are the top three major obstacles to adopting social media marketing in your company? (Check as many as three). 3 N=577 BtoB magazine Source: BtoB magazine: Emerging Trends in B2B Social Marketing, April 2011