Desiree Scales discusses the importance of social media and online networking for CPAs. She notes that over 40% of Fortune 500 companies from 2000 were no longer on the list by 2010, demonstrating that companies must adapt or risk going extinct. Social media allows companies to capture leads through various content like ebooks, blog posts, videos and more. It also provides benefits like improved branding, awareness, customer loyalty and audience reach. The presentation provides tips for using key social media platforms like Facebook, Twitter, YouTube and LinkedIn to engage clients and prospects.