Social ERP aims to incorporate social networking functionality into enterprise resource planning (ERP) systems to: 1) Boost collaboration between business peers, 2) Capture real-time information from business processes, and 3) Provide employees with the best information. An example is described where a manufacturing company leverages a Social ERP system to manage an important sales order more efficiently.
Social tools are now being offered by a number of collaboration vendors. Many organizations are unsure of how to integrate social tools with existing team workflows. Managers must embrace, rather than hinder, integration of social collaboration tools. This storyboard, along with its accompanying tools, will help you:
* Understand social collaboration and how it builds team effectiveness.
* Develop a strategy for enabling social collaboration patterns with technology.
* Understand the major vendors and feature sets for social tools.
* Foster a culture that encourages the use of social collaboration tools.
Managers must recognize that social tools are powerful enablers of knowledge-sharing and productivity in the age of the team.
Social tools are now being offered by a number of collaboration vendors. Many organizations are unsure of how to integrate social tools with existing team workflows. Managers must embrace, rather than hinder, integration of social collaboration tools. This storyboard, along with its accompanying tools, will help you:
* Understand social collaboration and how it builds team effectiveness.
* Develop a strategy for enabling social collaboration patterns with technology.
* Understand the major vendors and feature sets for social tools.
* Foster a culture that encourages the use of social collaboration tools.
Managers must recognize that social tools are powerful enablers of knowledge-sharing and productivity in the age of the team.
Business software and information technology are changing rapidly, and so is the terminology used by business professionals, software and IT professionals. For your reference, following is an alphabetical listing of terms that will be updated frequently for accuracy. Have a suggestion for a term?
3 Ways To Cut Waste In Your Marketing Dept (Using The Web)DanKirby
This is a talk I gave June 2010 @ Green Unplugged - Communicating Sustainability...
We have found that we can use the web to better manage the marketing process - which has a range of benefits - but (importantly) helps reduce waste...
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9 Steps to Successful Information Lifecycle ManagementIron Mountain
9 Steps to Successful Information Lifecycle Management: Best Practices for Efficient Database Archiving
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Organizations that use prepackaged ERP/CRM, custom, and third-party applications are seeing their production databases grow exponentially. At the same time, business policies and regulations require them to retain structured and unstructured data indefinitely. Storing increasing amounts of data on production systems is a recipe for poor performance no matter how much hardware is added or how much an application is tuned. Organizations need a way to manage this growth effectively.
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This white paper describes why data archiving provides a highly effective application ILM solution and how to implement such an archiving solution to most effectively manage data throughout its
life cycle.
Do you think you have tour Enterprise Content Management Right? then think again because if your staff are using Microsoft and Google products, drop box or box then I think you no longer have an efficient data retrieval process.
Infosys - Aerospace Web 2.0 Social Computing | Digital Consumer EcommerceInfosys
Social computing platforms help aerospace social computing to popularize as business networks that cut across organizational, geographic, and functional titles.
Mainstream Development is a growing international IT company headquartered in Minsk, Belarus (Eastern Europe). Now our team consists of 25+ developers.
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Here you can see the presentation with selected projects.
More info you can get from our website http://mainstreamdevelopment.biz/
Feel free to ask questions :)
mail id: anna.vyrostak@mainstreamdevelopment.biz
skype id: anna.vyrostak
Intelligent Document Management in businesses and e-AdministrationYerbabuena Software
Some 60% of organizations that decide to implement a document management or ECM platform system do so mostly to find a solution to the chaos of information management, more than for any other important reason, such as cost reduction.
This is because, these days, the information overload that exists inside organizations is one of the gravest problems detected in the information society. The excess of information coming into an entity, as a consequence of the massive increase in sources of information (among other aspects) causes the growth of the volume of information to be well above the development capacity that the human resources of any organization can usually count on.
Athento is an ECM solution which is built starting from experience gained from classical management, and which adds a fundamental factor for success: a system of intelligent management.
Presentation at KVIV in Antwerp on 28th February 2009 of Philippe Borremans (conversationblog.com) on Social media & Networks and the impact in businesses
With the Industry 4.0 technologies, enterprises build digital models of the ongoing processes in the companies, reveal the causes of the current situation, predict future scenarios, and plan changes to be adopted.
91% of industrial enterprises have been already investing in digital factories.
Business software and information technology are changing rapidly, and so is the terminology used by business professionals, software and IT professionals. For your reference, following is an alphabetical listing of terms that will be updated frequently for accuracy. Have a suggestion for a term?
3 Ways To Cut Waste In Your Marketing Dept (Using The Web)DanKirby
This is a talk I gave June 2010 @ Green Unplugged - Communicating Sustainability...
We have found that we can use the web to better manage the marketing process - which has a range of benefits - but (importantly) helps reduce waste...
It also helps herd cats, streamline your team, and cut bullshit from your day...
Find out how, & view the presentation!
9 Steps to Successful Information Lifecycle ManagementIron Mountain
9 Steps to Successful Information Lifecycle Management: Best Practices for Efficient Database Archiving
Executive Summary
Organizations that use prepackaged ERP/CRM, custom, and third-party applications are seeing their production databases grow exponentially. At the same time, business policies and regulations require them to retain structured and unstructured data indefinitely. Storing increasing amounts of data on production systems is a recipe for poor performance no matter how much hardware is added or how much an application is tuned. Organizations need a way to manage this growth effectively.
Over the past few years, the Storage Networking Industry Association (SNIA) has promoted the concept of Information Lifecycle Management (ILM) as a means of better aligning the business value of data with the most appropriate and cost-effective IT infrastructure—from the time information is added to the database until it can be destroyed. However, the SNIA does not recommend specifi c tools to get the job done or how best to use tools to implement ILM.
This white paper describes why data archiving provides a highly effective application ILM solution and how to implement such an archiving solution to most effectively manage data throughout its
life cycle.
Do you think you have tour Enterprise Content Management Right? then think again because if your staff are using Microsoft and Google products, drop box or box then I think you no longer have an efficient data retrieval process.
Infosys - Aerospace Web 2.0 Social Computing | Digital Consumer EcommerceInfosys
Social computing platforms help aerospace social computing to popularize as business networks that cut across organizational, geographic, and functional titles.
Mainstream Development is a growing international IT company headquartered in Minsk, Belarus (Eastern Europe). Now our team consists of 25+ developers.
We specialize primarily in mobile (iOS, Android, Windows Phone) and Web application development ( NET,SharePoint, LAMP, ROR) based on customer specifications.
Here you can see the presentation with selected projects.
More info you can get from our website http://mainstreamdevelopment.biz/
Feel free to ask questions :)
mail id: anna.vyrostak@mainstreamdevelopment.biz
skype id: anna.vyrostak
Intelligent Document Management in businesses and e-AdministrationYerbabuena Software
Some 60% of organizations that decide to implement a document management or ECM platform system do so mostly to find a solution to the chaos of information management, more than for any other important reason, such as cost reduction.
This is because, these days, the information overload that exists inside organizations is one of the gravest problems detected in the information society. The excess of information coming into an entity, as a consequence of the massive increase in sources of information (among other aspects) causes the growth of the volume of information to be well above the development capacity that the human resources of any organization can usually count on.
Athento is an ECM solution which is built starting from experience gained from classical management, and which adds a fundamental factor for success: a system of intelligent management.
Presentation at KVIV in Antwerp on 28th February 2009 of Philippe Borremans (conversationblog.com) on Social media & Networks and the impact in businesses
With the Industry 4.0 technologies, enterprises build digital models of the ongoing processes in the companies, reveal the causes of the current situation, predict future scenarios, and plan changes to be adopted.
91% of industrial enterprises have been already investing in digital factories.
Social ERP, no se trata como alguno ha dicho, medio en broma medio en serio, de meter pedidos por el facebook, sino de incluir funcionalidades y prácticas en el ERP propias de las aplicaciones de redes sociales
http://www.nodotic.com/?p=887
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2. Social ERP
Concept
Goals
Boost the collaboration among
business peers.
Capture in real time the Information
Stream from the Business Processes.
Get the best information.
Just an example
About me
Disclaimer
2
Luis Carrasco ‐ http://www.nodoTIC.com
3. Social ERP
Social ERP: enable in the ERP the CONCEPT
functionalities and practices of social
networks to:
o Boost the collaboration among business
peers.
GOALS o Capture in real time the Information Stream
from the Business Processes.
o Get the best information
3
Luis Carrasco ‐ http://www.nodoTIC.com
4. Social ERP
GOAL
Boost the collaboration
among business peers.
o Synchronization of workflows and information among the people of
different teams/areas of the company and, in certain scenarios, even with
customers, suppliers and other third parties.
o Integrate the Business Processes between departments and with other
companies to make them more efficient, at both, operational flow level
and information sharing.
o Tools as virtual boards, collaborative building documents, blogs to capture
the tacit knowledge of the organization, Wikis for teams, polls to make
shared decisions, …
4
Luis Carrasco ‐ http://www.nodoTIC.com
5. Social ERP
GOAL
Capture in real time the
Information Stream from the
Business Processes.
o Facilitate the capture of the Business Stream, so the people know, in (almost)
real time, the information flow related to the business processes.
o Examples:
o Visualization and tracking of the activity stream of a team o project through tools as
Yammer (Microsoft), Twitter, Chatter (Salesforce) , etc.
o Mashup of information coming of heterogeneous sources not only from ERP
o Crowd recommendation: as the “I Like it” of Facebook or the “+1″ of Google Plus. Business
users can recommend to follow events that happen in the system. For instance, if an important
customer post an order is marked with a “+1″ so it is more visible in the system.
5
Luis Carrasco ‐ http://www.nodoTIC.com
6. Social ERP
GOAL
Get the best information
o Make easier the capture, register and access the information happening
around the business processes.
o Examples:
o Multi-device: Extend the access to the corporate information system beyond the typical
workstation/laptop to alternative channels as smartphones, tablets, even industrial equipment…
where the information is created and consumed
o Subscription to business events that happen in the system, as the Customer X is making an
order above Y Euros. Using RSS technologies for example
o Tagging: allow users to tag the information objects of the systems (master data, documents,
transactions, etc.), so they are able to link and follow the business events while they happen (as
worktags of Workday)
6
Luis Carrasco ‐ http://www.nodoTIC.com
7. Social ERP
[Just and Example]
ACME Co, designer and manufacturer of industrial equipment,
receives a RFQ from an important client
1 ACME Sales&Engineering teams configure with the client the
commercial proposal by using collaborative tools as document
The proposal is finally accepted. The client and amount are sharing, virtual boards, chats, etc. integrated with the ERP to
important so when the sales order is posted to the ERP, the capture info as prizes, material refs, etc.
CFO and Purchasing Director of ACME receive an alert as they 2
both are subscribed to any event related to that client. They
“+1” the order to enhance visibility to their respective teams
and tag it using its own classification taxonomy
3 The Production Order is automatically created and the
production process begins
Due to a machine problem the production stops. The Plant 4
Maintenance Director receives an automatic alert and he
assigns a team to fix the problem. The reaction of the team is Maintenance team search for the symptoms of the machine
fast because they are geolocated in the plant. The CSO receive problem in a mash up built from the internal knowledge Wiki
an alarm so he can react on time in case of order delivery delay and external Web pages (suppliers, professional forums, web
5 search, etc) until they find the best solution to the problem.
The CSO, in real time, has been following in the internal They fix the problem and update the internal Wiki with the
new knowledge
corporate microblog/twitter, all this activity stream as it is feed
automatically by the ERP with all the automatic events, alarms
6
and notes from all the teams and equipments involved. The The Lean Champions team of ACME, in the monthly continuous
hashtag used to tag the events is #OrderNumber. Sales team improvement retrospective meeting, analyze the process and the
and CEO are enabled to make decisions with the most accurate origin of the problem using all the related tagged and classified
information. information (documents, transactions, messages, alerts, etc.).
7 Lessons learnt are shared using collaborative blogging and the
conclusions are consolidated in the corporate Wiki.
8
Time
7
Luis Carrasco ‐ http://www.nodoTIC.com
8. Social ERP
My name is Luis Carrasco and I am Engineer on
Telecommunications from the Universidat Politécnica de Cataluña,
CPIM certified by APICs and Executive MBA por EAE Barcelona.
Currently I use to work in Delphin Project Hunting, where, as ABOUT ME
business consultant and project manager, I help my clients to
improve their business through technology.
If you think I may help you don’t hesitate to drop me an e-mail to
luiscu [AT] gmail [DOT] com
I blog in www.nodoTIC.com about trends in enterprise information systems.
You can also find me at:
http://www.linkedin.com/in/luiscu
@nodotic
https://plus.google.com/u/0/111838161734108867236/about
8
Luis Carrasco ‐ http://www.nodoTIC.com
9. Social ERP
DISCLAIMER
Presentation under Creative Commons sa-by license. For details
please visit: http://creativecommons.org/licenses/by-sa/3.0/deed.es
This presentation is based upon the ideas and work of many
people. And while I’ve tried to recognize copyrights and give credit
and attribution where possible, I cannot possibly list the mall, so if
you feel like there’s some thing that should be added, changed or
removed from this presentation, please drop me an e-mail
9
Luis Carrasco ‐ http://www.nodoTIC.com