SlideShare a Scribd company logo
A Different Vantage Point:
Improve Meetings for Everyone
Kyle Williams
Advisor, Dogpatch
Mercy Bell
Advisor, Dogpatch
Meiling Arounnarath
Product Owner, SalesLoft
@m_arounnarath
Taylor Thompson
Senior Sales Executive,
SalesLoft
@ThompsonT08
Renaissance Waverly Wifi: Renaissance_CONFERENCE / HitTheGong
Cobb Galleria Wifi: EVENTS / HitTheGong
Where we’re going
Model for Scaling
Relevance
Meeting Intelligence
Story
Making It
Real
Quick Recap
Relevance Secret:
The best outbound
concepts aren’t concepts
nor from outbound
OUTBOUND SALES CS
OUTBOUND SALES CS
Relevant custom assets created in sales cycle
Discover Sell Negotiate CloseProspect
Data Dynamic
Process
SDR + Scaled
Content
Scaling Sales Content for Outbound
Tech Used
Persona
Company Type
Data Dynamic
Process
SDR + Scaled
Content
Scaling Sales Content for Outbound
Tech Used
Persona
Company Type
We want this!
CHALLENGE
“Meeting Intelligence
launches in one month.”
FROM HERE...
TO HERE...
How do you scale
without losing
relevance?
TEMPLATE CADENCE
ADD
PROSPECTS
CUSTOMIZE
(MANUAL)
1 2 3 4
+ =
TEMPLATE CADENCE
ADD
PROSPECTS
CUSTOMIZE
(MANUAL)
1 2 3 4
+ =
REPLACE PROXY INSIGHT
MANUAL SCALEto
AE NAME
AE NAME
AE NAME
AE NAME
AE NAME
AE NAME
AE NAME
AE NAME
VP NAME
AE NAME
AE NAME
SLIDE DECK
(WITH LOGO)
Relevant Terms
Relevant Conversation
AE NAME
AE NAME
AE NAME
AE NAME
AE NAME
AE NAME
AE NAME
AE NAME
VP NAME
AE NAME
AE NAME
REPLACE
AE NAME
MANUAL
REPLACE
AE NAME
SCALE
REPLACE
DOMAIN VP / AE Query
SLIDE DECK
(WITH LOGO)
REPLACE
MANUAL
REPLACE
LOGO
SCALE
REPLACE
DOMAIN LOGO API
Relevant Terms
PROXY
MANUAL
PROXY
Key Terms
SCALE
PROXY
Competitor
Name
SCALE
PROXY
"This picture is really beautiful! Thanks for puttingthis together for us."
"I appreciate the attention to detail with the X-Ray
topics [...].
Our logo enough caught my attention."
"I'm impressed with the mock up image."
"This is sweet! Sign us up."
"This image is killer. I wish our reps could do this."
Relevant Conversation
INSIGHT
Meeting Title
Ever lost a deal to a
competitor?
With your best prospect?
{Competitor}
We just had a meeting with {Competitor} about {key term} and they said...
{Top Prospect} Discovery Call
INSIGHT
MANUAL
INSIGHT
Who’s similar?
SCALE
Top Prospect
uber.com
INSIGHT
Braintree
We just had a meeting with Braintree about accepting payments and they said...
Uber Discovery Call
INSIGHT
REPLACE
PROXY
INSIGHT
TEMPLATE CADENCE
ADD
PROSPECTS
CUSTOMIZE
(MANUAL)
5
1
2
43
How to Get Started
Talk to your best storytellers (likely Sales and CS)
What are they doing manually today?
What are the core insights? The “Ah-ha” moments
Think creatively about sourcing data
Thank You!
FIN
© 2019. SalesLoft. All Rights Reserved.
13%
© 2019. SalesLoft. All Rights Reserved.
13% of customers believe
their salesperson fully
understands their needs
Source: Brian Williams, PhD, The Brevet Group
© 2019. SalesLoft. All Rights Reserved.
Taylor Thompson
Sr. Sales Executive
SalesLoft
Meiling Arounnarath
Product Owner
SalesLoft
Meeting Intelligence is valuable
for everyone
© 2019. SalesLoft. All Rights Reserved.
Our focus for today
Customer Facing
Manager
Customer
Customer Facing
I leverage Meeting Intelligence to
Listen
Understan
d
Engage
© 2019. SalesLoft. All Rights Reserved.
Listen
60% to 80%
listening time
in a meeting
17% to 25%
information
processed and
remembered
Source: Harvard Business Review
Active Speaker Detection %
© 2019. SalesLoft. All Rights Reserved.
Understand
● Could I have said something differently?
● Did I ask the right questions?
● What insights can I extract?
Listen Up to 3x Speed
© 2019. SalesLoft. All Rights Reserved.
Engage
● Allows for more thorough follow ups
● Share relevant information
● Bring new stakeholders up to speed
Manager
For Managers
Coaching
Collaborating
Onboarding
“
28% higher win rates when using dynamic
coaching programs to increase sales productivity
Source: Brainshark
X-Ray Topics & Notes
Collaborating
Onboarding
4.5 months: average ramp time
for AEs to hit full quota
80% say ramp times range
between 3 to 7+ months for AEs
Source: The Bridge Group
Customers
For Your Customers
Enable champions
Bring new stakeholders up to speed
Share highlights
© 2019. SalesLoft. All Rights Reserved.
53% of customer loyalty
stems from the buying
experience
Giving customers
artifacts builds trust and
leads to champions
Enable Champions
Source: Gartner
“
© 2019. SalesLoft. All Rights Reserved.
Buying teams typically comprise of 6-8
individuals on average.
They bring competing priorities, new
perspectives and different criteria for
purchasing to a buying decision.
Sources: Gartner and CEB
Share Highlights
Customer Facing
Listen
Understand
Engage
Leveraging Meeting Intelligence
Customer Facing
Listen
Understand
Engage
Manager
Coaching
Collaborating
Onboarding
Leveraging Meeting Intelligence
Customer Facing
Listen
Understand
Engage
Manager
Custome
r
Coaching
Collaborating
Onboarding
Enable champions
Bring
stakeholders
up to speed
Share highlights
Leveraging Meeting Intelligence
Are you ready?
Questions?

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SNB05. A Different Vantage Point: Improve Meetings for Everyone