Snack



a social search system
Overview
Snack is a health-focused social search tool. It
is being designed with and for the Emory
Predictive Health Institute.

Snack has two principal research directions
within social search
● Transitions: moving between large/anonymous groups
  and small/known groups.

● Role support: interactions between diverse socio-
  professional roles and search roles.
Snackers
Snack has two primary users: Advisors and
Clients.

Advisors are healthcare professionals (but not care
providers). Snack helps advisors work together, collecting
valuable health resources for their clients. Snack also helps
advisors connect with and encourage their clients.

Clients are an advisor's 'patients'. Clients use Snack to
guide their own health searches, and to reach out to their
advisors.
Components




          Web App              Browser Extension

●   User Accounts         ●   Highlights
●   Curated Information   ●   Saved Searches
●   Messaging             ●   Functionally equivalent,
●   Search Challenges         install for your browser.
●   Saved Searches
●   Dashboard
Web App
Overview
A collection of health information and meeting point for
Advisors and Clients.

Specs
Created with typical HTML and Javascript, accessed by
any modern browser. Backed by a MySQL server, which
serves as the link between the Web App and the Browser
Extension. Likely employing a Content Management
System like Drupal.
● No mobile version planned
Web App
User Accounts
Advisor accounts will be setup manually. On initial Client
sign-up, the Client inputs some required information.

● The Advisor they are paired with

● Health Interests
  ○ Entered in the form of brief tags
     ■ Weight Loss, Stress, Yoga
  ○ Advisors can see tags, number of people with each
    tag to guide their own information seeking.
  ○ Suggested starting point: Health Action Plan.
Web App
Curated Information
Web resources gathered by Advisors. A resource includes
the title, URL, advisor notes, tags as well as Q&A.

    Publix Marathon                 Salt Cravings                 My Net Diary
    www.blahblah.com
                                   www.blahblah.com              www.blahblah.com
   A popular marathon in
                                 Hit salt cravings without   An excellent calorie tracking
March, sign up early because
                               wrecking a low-sodium diet.    tool that is easy to share.
          it fills up!
                                Tags: Sodium, Recipes,       Tags: Tools, Website, Diet,
  Tags: Running, Atlanta,
                                      Blood Pressure                  Diary, Free
      Cardio, Exercise



● Clients can ask public questions about a resource
Web App
Browsing Curated Information
Clients can explore and search the curated information in
several ways.
● An Advisor can explicitly share a resource with them

● Searching, via keyword and/or tag

● Browsing via a visualization

● Recommendations
Web App
Messaging
Google Talk or alternative included for advisor-advisor and
advisor-client messaging. We will explore both real-time
and asynchronous messaging as well as video chat.
Web App
Search Challenges
Posted by one or more Advisors to encourage clients to
share their health searching. A challenge begins with a
description like 'best diet tracking tool', and also includes an
Advisor's own resource as a starting point.
● Searchable via tag or keyword, just like Curated Info

● Recommended to Clients based on tags, can also be
   explicitly suggested by an Advisor

● Responses may be public or private
Web App
Saved Searches
Any web resource may be saved and added to a personal,
private saved search. These items can be added to the
curated area (by Advisors), used as a response to a Search
Challenge or (Clients), or shared in a private message
(Advisors and Clients).
● Like Curated Information, each item can include notes,
   tags and comments

● Private unless shared

● Save resources via Browser Extension
Web App
Dashboard
A 'home page' for Advisors and overview of site activity
● Tag yourself, then track activity in the repository on
   information relevant to you

● See new questions, messages and challenge
   responses from Clients

● Client tags: in aggregate, what are your Clients most
   interested in? What are the most common groupings of
   tags amongst your clients?
Web App Overview
                      Advisor-Curated Information


                      Public                   Private                        Add to
                     Questions                Questions                      Collection



                                                                                          Saved Searches
 Add to
Collection         Answer
                                                          Ask
                                                                                                         Create &
                                  Messaging                                                               Share
         Advisor                                                Client


                                                                                          AdvisorAdvisor Client

Messaging                                                 View           Answer


                                 Create
         Advisor
                                                           Search
                                                          Challenges
Browser Extension
Overview
Modifies the browsing experience based on Web App
content, offering links back to the Web App. Install the
version for whichever browser you prefer.

Specs
Versions will be developed for Chrome, Firefox and (if
possible) Internet Explorer 8-9.
● No mobile version planned
Browser Extension
Highlights
Items present in the Web App's repository are highlighted
on the page level and in search results pages for Google
and Bing.
● Quick links to post a question or view the item

● Search by tag: in-place filtering of results, a way of
   browsing the repository from within a web search
A - Highlights (information in Web App repository)
B - Tags
C - Filter by tag
Browser Extension
Saved Searches
Save resources to organize searches, to add to the Web
App's Curated Repository (advisors), to respond to a
search challenge (client), or to share.
● One-click from any web page

● Quick link to view/manage saved searches will take
   users to the web app
Evaluation Tools
Instruments for evaluating Snack that may interact with
users, but are not part of the system's functionality.
● Browser extensions for tracking search history

● Logging of system actions
   ○ Experience Sampling: in-situ mini surveys after
     certain key actions
Snack System Overview
                   Web App                                                      Browser Extension

        Advisor-Curated Information                                        Highlight Curated Information
                                                     View in
                                                     Web App
        Public                     Private
                                                                        Search Results                   Pages
       Questions                  Questions         Clie      Advi
                             .                       nt       sor                                    .

 Add to                                                                                   View
Collection                                                                              Highlights
             Answer              Ask

                    Video
         Advisor    Chat               Client                                Client                      Advisor
                   Messagi
                     ng
Discuss                                                              Share with         Save Item
Informat                 Answer             View
                                                                      Advisor
   ion
                                                   Answer
                                                            Client                    Saved Searches
         Advisor
                   Ask            Search
                                 Challenges                                               Shared
                                                                                         Searches .

Snack - A social search system

  • 1.
  • 2.
    Overview Snack is ahealth-focused social search tool. It is being designed with and for the Emory Predictive Health Institute. Snack has two principal research directions within social search ● Transitions: moving between large/anonymous groups and small/known groups. ● Role support: interactions between diverse socio- professional roles and search roles.
  • 3.
    Snackers Snack has twoprimary users: Advisors and Clients. Advisors are healthcare professionals (but not care providers). Snack helps advisors work together, collecting valuable health resources for their clients. Snack also helps advisors connect with and encourage their clients. Clients are an advisor's 'patients'. Clients use Snack to guide their own health searches, and to reach out to their advisors.
  • 4.
    Components Web App Browser Extension ● User Accounts ● Highlights ● Curated Information ● Saved Searches ● Messaging ● Functionally equivalent, ● Search Challenges install for your browser. ● Saved Searches ● Dashboard
  • 5.
    Web App Overview A collectionof health information and meeting point for Advisors and Clients. Specs Created with typical HTML and Javascript, accessed by any modern browser. Backed by a MySQL server, which serves as the link between the Web App and the Browser Extension. Likely employing a Content Management System like Drupal. ● No mobile version planned
  • 6.
    Web App User Accounts Advisoraccounts will be setup manually. On initial Client sign-up, the Client inputs some required information. ● The Advisor they are paired with ● Health Interests ○ Entered in the form of brief tags ■ Weight Loss, Stress, Yoga ○ Advisors can see tags, number of people with each tag to guide their own information seeking. ○ Suggested starting point: Health Action Plan.
  • 7.
    Web App Curated Information Webresources gathered by Advisors. A resource includes the title, URL, advisor notes, tags as well as Q&A. Publix Marathon Salt Cravings My Net Diary www.blahblah.com www.blahblah.com www.blahblah.com A popular marathon in Hit salt cravings without An excellent calorie tracking March, sign up early because wrecking a low-sodium diet. tool that is easy to share. it fills up! Tags: Sodium, Recipes, Tags: Tools, Website, Diet, Tags: Running, Atlanta, Blood Pressure Diary, Free Cardio, Exercise ● Clients can ask public questions about a resource
  • 8.
    Web App Browsing CuratedInformation Clients can explore and search the curated information in several ways. ● An Advisor can explicitly share a resource with them ● Searching, via keyword and/or tag ● Browsing via a visualization ● Recommendations
  • 9.
    Web App Messaging Google Talkor alternative included for advisor-advisor and advisor-client messaging. We will explore both real-time and asynchronous messaging as well as video chat.
  • 10.
    Web App Search Challenges Postedby one or more Advisors to encourage clients to share their health searching. A challenge begins with a description like 'best diet tracking tool', and also includes an Advisor's own resource as a starting point. ● Searchable via tag or keyword, just like Curated Info ● Recommended to Clients based on tags, can also be explicitly suggested by an Advisor ● Responses may be public or private
  • 11.
    Web App Saved Searches Anyweb resource may be saved and added to a personal, private saved search. These items can be added to the curated area (by Advisors), used as a response to a Search Challenge or (Clients), or shared in a private message (Advisors and Clients). ● Like Curated Information, each item can include notes, tags and comments ● Private unless shared ● Save resources via Browser Extension
  • 12.
    Web App Dashboard A 'homepage' for Advisors and overview of site activity ● Tag yourself, then track activity in the repository on information relevant to you ● See new questions, messages and challenge responses from Clients ● Client tags: in aggregate, what are your Clients most interested in? What are the most common groupings of tags amongst your clients?
  • 13.
    Web App Overview Advisor-Curated Information Public Private Add to Questions Questions Collection Saved Searches Add to Collection Answer Ask Create & Messaging Share Advisor Client AdvisorAdvisor Client Messaging View Answer Create Advisor Search Challenges
  • 14.
    Browser Extension Overview Modifies thebrowsing experience based on Web App content, offering links back to the Web App. Install the version for whichever browser you prefer. Specs Versions will be developed for Chrome, Firefox and (if possible) Internet Explorer 8-9. ● No mobile version planned
  • 15.
    Browser Extension Highlights Items presentin the Web App's repository are highlighted on the page level and in search results pages for Google and Bing. ● Quick links to post a question or view the item ● Search by tag: in-place filtering of results, a way of browsing the repository from within a web search
  • 16.
    A - Highlights(information in Web App repository) B - Tags C - Filter by tag
  • 17.
    Browser Extension Saved Searches Saveresources to organize searches, to add to the Web App's Curated Repository (advisors), to respond to a search challenge (client), or to share. ● One-click from any web page ● Quick link to view/manage saved searches will take users to the web app
  • 18.
    Evaluation Tools Instruments forevaluating Snack that may interact with users, but are not part of the system's functionality. ● Browser extensions for tracking search history ● Logging of system actions ○ Experience Sampling: in-situ mini surveys after certain key actions
  • 19.
    Snack System Overview Web App Browser Extension Advisor-Curated Information Highlight Curated Information View in Web App Public Private Search Results Pages Questions Questions Clie Advi . nt sor . Add to View Collection Highlights Answer Ask Video Advisor Chat Client Client Advisor Messagi ng Discuss Share with Save Item Informat Answer View Advisor ion Answer Client Saved Searches Advisor Ask Search Challenges Shared Searches .