This document discusses using SMS as a way to send and receive emails. It notes that SMS is an old but reliable way to communicate with mobile users. Using an SMS gateway allows emails to be forwarded as SMS messages and vice versa, improving service levels by solving delivery issues and speeding up issue resolution. The methodology involves using an SMS gateway software. Privacy can be protected by restricting access and whitelisting/blacklisting messages. Costs can be reduced by automating issue handling and enabling mobile communication with employees from one account. Hardware requirements include mobile phones and a desktop, while software requirements include front-end VB.NET and back-end Oracle.

1. WELCOME
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2. SMS TO EMAIL
• Presented by :
Avinash Mirajkar
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3. Upon Completion of This topic we
come to know about :
 Improve Service Levels
 Speed Issue Resolution
 Drive down Costs
 Protect Privacy
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4. Simplest approach: SMS as email
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5. Why SMS?
 Oldest most reliable means to communicate with
mobile users
 Cell phone agnostic
 Everybody is doing it
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6. Improve Service Levels
• Solves delivery issues.
• Find missing messages.
• Address abuse and other message errors in
real time.
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7. Speed Issue Resolution
 Immediately recover and resend messages in cases
of non-receipt, misdirection or mistaken deletion.
 Gateway allows you to send/receive Email by using
SMS.
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8. METHODOLOGY
Using Ozeki NG - SMS Gateway you can realize a two-way E-mail - SMS gateway
service. This service allows you to forward an incoming e-mail as an SMS message
to a specified phone number (or phone numbers), and an incoming SMS message as
an e-mail to a specified e-mail address (or e-mail addresses).
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9. PRIVACY PROTECTION
 Configure permission levels to restrict user access to
sensitive message data such as credit card and social
security numbers.
• Use Message Scope to whitelist or blacklist to prevent
problem recurrence, or escalate cases to let your anti-abuse
team make determinations.
 Subscriber receives spam, He sends complaint.
• Customer rep uses Message Scope to:
• Access and quickly identify message in question using
natural language search.
• Identify the root cause of the issue.
• Repeated prevents recurrence by blacklisting all messages
from the offending domain, now blocked in Momentum.
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10. Software Requirement: Hardware Requirement:
Two GSM mobile with GSM sim
Front-end=>vb.net.
card.
Back-end=> oracle 10g. One desktop with internet
Window’s XP connection.
512MB RAM.
100GB Hard disk drive.
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11. Drive down Costs
 Save time and money by eliminating the
need to involve IT system administrators
in customer email problems.
 service doesn’t just apply to marketing, it
also holds great internal communication
benefits, having mobile communication
with all employees simply from one
account, allows you to keep staff up to
date with incidents such as travel, delays
and announcements
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12.  Repeated responds to subscriber to explain
that the issue has the system is based on
sending the email without having internet
connection on your mobile.
 With the help of this method, we can send
email to any person.
 We are made this software that convert sms
into email, those user not having internet
facility they can send email as answer.
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13. www.company.com