SITSSolutionS is a medical transcription company based in Ujjain, India since 2006. They offer end-to-end revenue cycle management services including medical transcription, coding, and billing. They have expanded over the years to include software development and have operational centers in Ujjain, Indore, and Mumbai that can process over 100,000 lines per day. SITSSolutionS is HIPAA compliant and aims to provide high quality, accurate, and fast medical transcription services to customers.

1. SITSSolutionS Powered by Intellect driven by Values

2. ABOUTUS We are based at UJJAIN, a city that stands out in the history of India as the center of Education & Business since 326 BC.

3. OURJOURNEY 2006 – Year of Establishment. With a small cohesive team we started off with the Medical Transcription Process in September. 2008 – Year of Stability. This year, we entered into a new contract with C-Tech and created a name for ourselves in the Indian Medical Transcription Industry. 2009 – Year of Expansion. With increasing workflow, due to our Quality & Productivity within the TAT, we took over an 8 year old existing company in Indore and expanded our horizons.

4. JOURNEY CONTINUES 2010 – Year of Diversification. This year we diversified into the field of Software Development, keeping our PASSION for Medical Transcription alive, and successfully started a project that is still continuing with us. 2011 – Year of Growth. This year we achieved a high productivity of 50,000++ lines per day and have successfully maintained the same with a consistent accuracy of 99%. Established a fully operational center in Mumbai.

5. Health Care Services We offers End-to-End Revenue Cycle Management (RCM) services which includes Medical Transcription, Medical Coding, and Medical Billing. Combine services and Individual services. We combines a thorough understanding of the healthcare industry and provide you technology as well as subject matter expertise within all areas of the industry.

6. OURINFRASTRUCTURE Digitally secured premises. Up-to-date set up of work stations. 6 hour online UPS power backup. Dedicated generator of 15 KVA. Secure high-speed internet connectivity with backup. Well-trained & experienced staff 24x7x365. Fully operational centers at Ujjain, Indore, & Mumbai.

7. HIPAA Compliant Digitally secured premises. Dedicated and well encrypted HIPAA compliant server. Password protected workstations. No external devices allowed. All employees sign a mandatory nondisclosure agreement with 1-2 year service contract.

8. WHY SITS Solutions ? Completely organized and audit-oriented process implementation. Strong in planning, migrating, executing, building staffs, creating backups. Ability to prioritize and flexibility of handling different verticals. Constant touch base with customer to meet their requirements as per the SLA’s and with suggestions on process improvement since we have domain wise expertise. Proven scheduling and time management and deliverables. Structured Rollout Plan for large contracts.

9. OUR BENEFITS Rapid scalability. Round-the-Clock support. Overnight Processing. 98.5%++ accurate transcription. Experienced, educated, and competent staff Quick TAT 1 hour for STATs. Less that 12 hours TAT easily manageable. Complete HIPAA compliance.

10. QUALITY OBJECTIVES Promising 100%customer satisfaction. Promising 100%Turn around Time (TAT). Reduce in-house errors to less than 0.5%. Always to be flexible and adaptable to our customer needs. CEP for enhancing the skill. Aim to establish RCM services with 500+ seats under one roof.

11. OURCOMMITMENT High degree of patient record confidentiality. Quality Global Resource Pool. Excellent TAT Ratio of 99%. High quality services. Consistent Client Satisfaction.

12. RAMP UP PLAN To start with 10,000 lines/day. Ramp-up up to 25,000 lines/day in a month. Can ramp-up up to 1 lac lines/day or more. Structured Rollout Plan spread over 3 months or less for large contracts.

13. PROJECTED CAPACITY

15. Technical details as to the account with details of Medical Specialty, dictating physician/s name, Sample format/letterhead, Sample transcripts and any other specific instructions to be followed.

16. Average work load per day.

18. THANKYOU