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FOR REINVENTING ORGANIZATIONS 
© BENNY CORVERS – PREPARED MIND 2014
WORKPLACE 
planning 
materials 
tools 
quality 
work preparation 
parts 
DELIVERY
disturbance or 
control problem 
personal 
organizational 
internal 
external 
continuous 
periodic
Y Y Y 
internal 
control? 
external 
control? 
periodic 
control? 
unsolved 
problem 
informal or 
hidden control? 
DISTURBANCE 
disturbance solved 
N N N 
behaviour: absence 
attitude: alienation 
feeling: stress 
N 
system losses 
increased supervision, 
formalization & 
specialization 
less flexibility 
more complexity 
increasing 
probability of 
disturbances 
Y
COMPLEX ORGANIZATIONS WITH SIMPLE JOBS 
MANAGEMENT SUPPORT 
REGISTRATION 
INTAKE/DIAGNOSIS 
PLANNING 
X1…n A B C D E F X1…n
DISTRICT CARE HOLLAND 
Self regulating district teams 
integrated care for similar clients (the same district) 
with different care needs 
Head office (about 40 staff) 
web community 
District 
Team 
District 
Team 
District 
Team 
District 
Team
TOWARDS SIMPLE ORGANIZATIONS WITH COMPLEX JOBS 
FUNCTIONAL STRUCTURE 
FLOW-BASED 
STRUCTURE 
Function1 F2 Fn 
Order 1 
O2 
On 
… 
… 
DISTRICT 1 
DISTRICT 2 
DISTRICT N 
multi-skilled 
client-centered 
high autonomy multi-functional
CREATE FLOW 
INTEGRATE TASKS 
DECENTRALIZE CONTROL
Simple Ideas for Reinventing Organizations

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Simple Ideas for Reinventing Organizations

  • 1. FOR REINVENTING ORGANIZATIONS © BENNY CORVERS – PREPARED MIND 2014
  • 2. WORKPLACE planning materials tools quality work preparation parts DELIVERY
  • 3.
  • 4. disturbance or control problem personal organizational internal external continuous periodic
  • 5. Y Y Y internal control? external control? periodic control? unsolved problem informal or hidden control? DISTURBANCE disturbance solved N N N behaviour: absence attitude: alienation feeling: stress N system losses increased supervision, formalization & specialization less flexibility more complexity increasing probability of disturbances Y
  • 6. COMPLEX ORGANIZATIONS WITH SIMPLE JOBS MANAGEMENT SUPPORT REGISTRATION INTAKE/DIAGNOSIS PLANNING X1…n A B C D E F X1…n
  • 7.
  • 8. DISTRICT CARE HOLLAND Self regulating district teams integrated care for similar clients (the same district) with different care needs Head office (about 40 staff) web community District Team District Team District Team District Team
  • 9. TOWARDS SIMPLE ORGANIZATIONS WITH COMPLEX JOBS FUNCTIONAL STRUCTURE FLOW-BASED STRUCTURE Function1 F2 Fn Order 1 O2 On … … DISTRICT 1 DISTRICT 2 DISTRICT N multi-skilled client-centered high autonomy multi-functional
  • 10. CREATE FLOW INTEGRATE TASKS DECENTRALIZE CONTROL