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PDCA: Deming cirkel
    (William Edwards Deming)
PDCA: Small Group Activities (SGA)

                                                              Opdrachtgever, opdracht
       Start van SGA
                                                              en teamleden definiëren
          8.              1.
       Werkwijze      Probleem
    standaardiseren
                                  2.
             Act                 Doel
    7.
                                   3.
                                                              Team volgt de 8 stappen
Effecten   Check      Plan
 meten
                                 Analyse
                                4.
                                                              uit de PDCA cyclus
             Do            Oplossingen
           6.               5.
     Implementeren    Invoeringsplan
          plan           maken

                                                              Team én opdrachtgever
           Einde SGA                                          evalueren het proces en
                                                              resultaat
                                 De eerste keer? Begin dan met een kleine opdracht en doe
                                     ervaring op. Niets frustreert meer dan vastlopen.
1. Probleemstelling
                                                      8.              1.
                                                   Werkwijze      Probleem
                                                standaardiseren
                                                                              2.
                                                          Act                Doel
                                                7.
                                                                           3.
                                            Effecten   Check      Plan
                                                                        Analyse
                                             meten
                                                                        4.
                                                          Do       Oplossingen
                                                      6.            5.
                                                Implementeren Invoeringsplan
                                                     plan        maken

•   Gemba!
•   Data met feiten en cijfers
•   Verlies in €
•   Gewenste situatie?
•   Veel foto’s
2. Doel vaststellen
                                                 8.              1.
                                              Werkwijze      Probleem
                                           standaardiseren
                                                                         2.
                                                     Act                Doel
                                           7.
                                                                      3.
                                       Effecten   Check      Plan
                                                                   Analyse
                                        meten
                                                                   4.
                                                     Do       Oplossingen
                                                 6.            5.
                                           Implementeren Invoeringsplan
                                                plan        maken




Maak het doel SMART
3. Probleem analyse
                                                    8.              1.
                                                 Werkwijze      Probleem
                                              standaardiseren
                                                                            2.
                                                        Act                Doel
                                              7.
                                                                         3.
                                          Effecten   Check      Plan
                                                                      Analyse
                                           meten
                                                                      4.
                                                        Do       Oplossingen

Bron van het probleem achterhalen door:
                                                    6.            5.
                                              Implementeren Invoeringsplan
                                                   plan        maken

• Brainstormen
• Visgraat diagram analyse
• 5 times why
• Pareto diagram: keuzes
• Twijfel? specialisten
4. Oplossingen bepalen
                                                       8.              1.
                                                    Werkwijze      Probleem
                                                 standaardiseren
                                                                               2.
                                                           Act                Doel
                                                 7.
                                                                            3.
                                             Effecten   Check      Plan
                                                                         Analyse
                                              meten
                                                                         4.

Oplossingen van het probleem bepalen door:
                                                           Do       Oplossingen
                                                       6.            5.
                                                 Implementeren Invoeringsplan

• Brainstormen
                                                      plan        maken



• Hulp van specialisten
• € is de duurste oplossing
• Creativiteit de beste
• Kies eenvoudige oplossing
• Niet de perfecte
• Food safety risico’s
5. Invoeringsplan maken
                                                  8.              1.
                                               Werkwijze      Probleem
                                            standaardiseren
                                                                          2.
                                                      Act                Doel
                                            7.
                                                                       3.
                                        Effecten   Check      Plan
                                                                    Analyse
                                         meten
                                                                    4.
                                                      Do       Oplossingen
                                                  6.            5.
                                            Implementeren Invoeringsplan
                                                 plan        maken

Een overzicht met:
• De stappen
• Wie doet wat
• Wanneer gereed
• Tijd in rood en groen
6. Implementeren plan
                                                       8.              1.
                                                    Werkwijze      Probleem
                                                 standaardiseren
                                                                               2.
                                                           Act                Doel
                                                 7.
                                                                            3.
                                             Effecten   Check      Plan
                                                                         Analyse
                                              meten
                                                                         4.
                                                           Do       Oplossingen
                                                       6.            5.
                                                 Implementeren Invoeringsplan

•   Licht alle betrokken in                           plan        maken



•   Wees duidelijk in doelen
•   En… tijdstrajecten
•   In deze fase 1-puntslessen
•   Gebruik beeldmateriaal
•   Benoem 1 aanspreekpunt
7. Effect meten
                                                  8.              1.
                                               Werkwijze      Probleem
                                            standaardiseren
                                                                          2.
                                                      Act                Doel
                                            7.
                                                                       3.
                                        Effecten   Check      Plan
                                                                    Analyse
                                         meten
                                                                    4.
                                                      Do       Oplossingen
                                                  6.            5.
                                            Implementeren Invoeringsplan
                                                 plan        maken



•   Volg data uit stap 3
•   Effect op pareto?
•   Volg voortgang plan
•   Aandachtsfactor?
8. Standaardiseren
                                                  8.              1.
                                               Werkwijze      Probleem
                                            standaardiseren
                                                                          2.
                                                      Act                Doel
                                            7.
                                                                       3.
                                        Effecten   Check      Plan
                                                                    Analyse
                                         meten
                                                                    4.
                                                      Do       Oplossingen
                                                  6.            5.
                                            Implementeren Invoeringsplan

Integreer in systemen:                           plan        maken



• Werkinstructies
• Procedures
• Technische afdeling
• Food safety aspecten
• Vier successen
Evaluatie SGA

Wat ging goed of kan beter:
• De opdracht
• Groepssamenstelling
• Kennisniveau
• Middelen en budget
• Proces
• Resultaat
• Borging

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SGA: PDCA cyclus in acht stappen

  • 1. PDCA: Deming cirkel (William Edwards Deming)
  • 2. PDCA: Small Group Activities (SGA) Opdrachtgever, opdracht Start van SGA en teamleden definiëren 8. 1. Werkwijze Probleem standaardiseren 2. Act Doel 7. 3. Team volgt de 8 stappen Effecten Check Plan meten Analyse 4. uit de PDCA cyclus Do Oplossingen 6. 5. Implementeren Invoeringsplan plan maken Team én opdrachtgever Einde SGA evalueren het proces en resultaat De eerste keer? Begin dan met een kleine opdracht en doe ervaring op. Niets frustreert meer dan vastlopen.
  • 3. 1. Probleemstelling 8. 1. Werkwijze Probleem standaardiseren 2. Act Doel 7. 3. Effecten Check Plan Analyse meten 4. Do Oplossingen 6. 5. Implementeren Invoeringsplan plan maken • Gemba! • Data met feiten en cijfers • Verlies in € • Gewenste situatie? • Veel foto’s
  • 4. 2. Doel vaststellen 8. 1. Werkwijze Probleem standaardiseren 2. Act Doel 7. 3. Effecten Check Plan Analyse meten 4. Do Oplossingen 6. 5. Implementeren Invoeringsplan plan maken Maak het doel SMART
  • 5. 3. Probleem analyse 8. 1. Werkwijze Probleem standaardiseren 2. Act Doel 7. 3. Effecten Check Plan Analyse meten 4. Do Oplossingen Bron van het probleem achterhalen door: 6. 5. Implementeren Invoeringsplan plan maken • Brainstormen • Visgraat diagram analyse • 5 times why • Pareto diagram: keuzes • Twijfel? specialisten
  • 6. 4. Oplossingen bepalen 8. 1. Werkwijze Probleem standaardiseren 2. Act Doel 7. 3. Effecten Check Plan Analyse meten 4. Oplossingen van het probleem bepalen door: Do Oplossingen 6. 5. Implementeren Invoeringsplan • Brainstormen plan maken • Hulp van specialisten • € is de duurste oplossing • Creativiteit de beste • Kies eenvoudige oplossing • Niet de perfecte • Food safety risico’s
  • 7. 5. Invoeringsplan maken 8. 1. Werkwijze Probleem standaardiseren 2. Act Doel 7. 3. Effecten Check Plan Analyse meten 4. Do Oplossingen 6. 5. Implementeren Invoeringsplan plan maken Een overzicht met: • De stappen • Wie doet wat • Wanneer gereed • Tijd in rood en groen
  • 8. 6. Implementeren plan 8. 1. Werkwijze Probleem standaardiseren 2. Act Doel 7. 3. Effecten Check Plan Analyse meten 4. Do Oplossingen 6. 5. Implementeren Invoeringsplan • Licht alle betrokken in plan maken • Wees duidelijk in doelen • En… tijdstrajecten • In deze fase 1-puntslessen • Gebruik beeldmateriaal • Benoem 1 aanspreekpunt
  • 9. 7. Effect meten 8. 1. Werkwijze Probleem standaardiseren 2. Act Doel 7. 3. Effecten Check Plan Analyse meten 4. Do Oplossingen 6. 5. Implementeren Invoeringsplan plan maken • Volg data uit stap 3 • Effect op pareto? • Volg voortgang plan • Aandachtsfactor?
  • 10. 8. Standaardiseren 8. 1. Werkwijze Probleem standaardiseren 2. Act Doel 7. 3. Effecten Check Plan Analyse meten 4. Do Oplossingen 6. 5. Implementeren Invoeringsplan Integreer in systemen: plan maken • Werkinstructies • Procedures • Technische afdeling • Food safety aspecten • Vier successen
  • 11. Evaluatie SGA Wat ging goed of kan beter: • De opdracht • Groepssamenstelling • Kennisniveau • Middelen en budget • Proces • Resultaat • Borging