Pam Thompson will celebrate her 3 year anniversary at Sevenstar tomorrow. In an email, Erick Hilbert praises Pam's work and commitment. Pam quickly became a key contact, providing timely help and solutions to hundreds of monthly support cases. She also maintains accounts, assists with projects and testing. Customer satisfaction surveys consistently note Pam's quick responses and excellent customer service. Erick thanks Pam for her contributions to Sevenstar's success.
Tame the email beast with this common-sense approach to managing your inbox with best email practices. Cynthia Hartwig of Two Pens dissects why email fails and shows you easy tricks to eliminate confusion. She covers the value of a great subject line. Why there should be only one subject per email. How to untangle email threads from hell. Share with anyone who needs to clean up their inbox procedures.
How to make change in your life (really this time!!)Keyara Fleece
Look, making change is hard. We all know that. Now that that's out on the table, let me tell you something. We all have the power to be what we want in this life. Lose the addiction to being flawed, pick yourself up and plan to succeed this time. Either that, or plan on repeating the same patterns. Your choice.
Tame the email beast with this common-sense approach to managing your inbox with best email practices. Cynthia Hartwig of Two Pens dissects why email fails and shows you easy tricks to eliminate confusion. She covers the value of a great subject line. Why there should be only one subject per email. How to untangle email threads from hell. Share with anyone who needs to clean up their inbox procedures.
How to make change in your life (really this time!!)Keyara Fleece
Look, making change is hard. We all know that. Now that that's out on the table, let me tell you something. We all have the power to be what we want in this life. Lose the addiction to being flawed, pick yourself up and plan to succeed this time. Either that, or plan on repeating the same patterns. Your choice.
10 Lessons Learned On Our Design Thinking JourneyAdam Weiler
An overview of lessons learned while integrating design thinking into WMCAT's culture and community work. This was presented at the first GVSU Design Thinking Summit for K-12 Educators in 2015.
Launching in September, but feeling stressed about communication and marketing?
If you’re anything like me, September is always packed with conferences, new projects, and a lot of excitement. Balancing all of that on top of a product launch can be daunting.
If you have a new product or service coming out, and you’re behind with the marketing because you had to deal with COVID-related issues, don’t panic.
Here are 3 easy tips to get you back on top.
This is the user-friendly version of my powerpoint presentation "How'd You Do That? Tips and tricks that might account for my 95% retention rate". Thanks again to everyone who made the session so much fun! Good luck and Take Care!
How'd you do that? Long Beach Presentation for ITCkfrisch
This is my powerpoint presentation from the 2012 ITC National Conference in Long Beach, CA on eLearning. The presentation was titled, "How'd You Do That? Tips and Tricks that might account for my 95% retention rate. Slides have more data on them then I'd like, but I tried to provide you with just the right amount of information to match what I talked about in the presentation itself. Thanks!
This is the presentation that was given on March 5, 2010 at the Lower Hudson Regional Information Center's Tech Expo at the Edith Macy Conference Center.
10 Lessons Learned On Our Design Thinking JourneyAdam Weiler
An overview of lessons learned while integrating design thinking into WMCAT's culture and community work. This was presented at the first GVSU Design Thinking Summit for K-12 Educators in 2015.
Launching in September, but feeling stressed about communication and marketing?
If you’re anything like me, September is always packed with conferences, new projects, and a lot of excitement. Balancing all of that on top of a product launch can be daunting.
If you have a new product or service coming out, and you’re behind with the marketing because you had to deal with COVID-related issues, don’t panic.
Here are 3 easy tips to get you back on top.
This is the user-friendly version of my powerpoint presentation "How'd You Do That? Tips and tricks that might account for my 95% retention rate". Thanks again to everyone who made the session so much fun! Good luck and Take Care!
How'd you do that? Long Beach Presentation for ITCkfrisch
This is my powerpoint presentation from the 2012 ITC National Conference in Long Beach, CA on eLearning. The presentation was titled, "How'd You Do That? Tips and Tricks that might account for my 95% retention rate. Slides have more data on them then I'd like, but I tried to provide you with just the right amount of information to match what I talked about in the presentation itself. Thanks!
This is the presentation that was given on March 5, 2010 at the Lower Hudson Regional Information Center's Tech Expo at the Edith Macy Conference Center.
How are we_teacing_and_how_should_we_teachExplorer
Our teaching pattern are just limited for kids to make them aware of topics and how to solve them, but do we tell them the importance of topic and how can they be helpful in many ways.
1. 1
Pamela Thompson
From: Erick Hilbert
Sent: Friday, January 20, 2017 10:14 AM
To: Sevenstar Whole Building
Subject: Pam Thompson 3 Year Anniversary
Tomorrow will be Pam Thompson’s 3 year anniversary of starting at Sevenstar. I can’t say enough
great things about Pam and her work. Pam entered a complex environment and quickly became a key
point of contact for many schools, students, teachers, and parents. Pam daily (and nightly and on
weekends) delivers timely help, information, and solutions to the hundreds of helpdesk cases
Sevenstar receives each month. While providing excellent external custom service, she also keeps
Observation accounts up to date, picks up any project as assigned, helps out with course development,
and conducts system testing. Her commitment to her work and excellence help Sevenstar to provide
excellent customer service. You don’t have to take my word for it, here are few responses to our
support satisfaction survey about Pam over the past few months:
Thank you for your quick reply and help!
Quick reply and good manners from whoever answered
Replied fast, and im very thankful.
awesome - thanks!!
Extremely prompt, thorough, helpful service! :)
I appreciate how quickly you responded. Thank you.
Thank you for expediting my request. The turnaround time is extremely helpful.
Pam was VERY helpful and patient with me!
Pam was very helpful- she even sent me a video with step by step instructions.
THANK YOU so much. Service exceeded expectation.
Assistance was quick and timely!
Perfect! Thanks Pam:)
Very helpful, and such a quick turnaround. Thank you :)
I am thankful for the help and now I can keep up with my health class.
Thanks for the quick response.
I really appreciate the thorough and quick response!
I was becoming so frustrated trying to get my son's syllabi? Pam was wonderful and so patient with me as I was
muddling through this. I don't know what I would have done without her. Because of her my hair is still intact on
my head!
Great job! Student submitted a file in a format not easily opened. The Tech folks responded quickly to my request
and emailed me with an attachment that contained the file and I was easily able to open it. The student thereby
had his Semester Final Exam graded without having to continue to wait and worry. Thanks.
Thank you always for your fast & efficient responses!
Great and quick responses
Always user support is quick, helpful and polite. Mahalo!
I didnt expect so much help! 😃
Response is very quick. The solutions work.
Great! Pam replied back in a couple minutes and with another website (solution). Great work Pam :)
Always top-notch and quick! I appreciate the response and tone of the response.
Appreciate the rapid response!
t was a very quick response, within 15mins - probably cause its the holidays!
That is what I needed, thanks for the quick reply
2. 2
Great Service!
Thank you Pam for all you do and we are all glad to work with you each and every day!
Erick