Seven habits of highly effective people an overview
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This document discusses the importance of balancing principles (P) and proper conduct (PC) for organizational effectiveness. It notes that failing to respect the balance between principles and proper conduct can decrease organizational effectiveness. It also warns that losing customer loyalty through improper conduct can result in losing customers.
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Seven habits of highly effective people an overview
- 1. ORGANIZATIONAL PC •Any principle should be valid and applicable in wide variety of circumstances. •The organizational effectiveness decreases when people fails to respect the P/PC Balance. •Lost the assets of customers loyalty results in the disappearance of customers.
- 2. Always treat your Employees exactly as you want them to treat your best customer
- 3. Effectiveness lies in the balance
- 4. Excessive focus on P (Production of Desired Result)
Editor's Notes
- Organizational PCThe PC principle is to always treat your employees exactly as you want them to treat your best customers.
- There are organizations that talk so much about the customer and completely neglect the people that deal with the customers i.e. employees. The PC principle is to treat the employees EXACTLY AS YOU WANT THEM TO TREAT YOUR CLIENTS
- If the goose (pc) is sick, it impacts on golden eggs (p). The goose doesn’t give golden eggs because you have promised it food, you give it food and others necessities for it to produce.
- Excessive focus on P results in ruined health, worm-out machines, useless bank accounts, and broken relationships.