2. 
Provide all necessary information

Answer all questions asked

Give something extra when desirable

Focus on Five “W’s”
Completeness brings desired response

3. 
Eliminate wordy expressions

Include only relevant material

Avoid unnecessary repetition
Single words instead of long phrases
For example:

Due to the fact
because

In due course
soon

4. 
At this time
now

Few in number
few

On a weekly basis
weekly

In spite of the fact that
although
Conciseness saves time

5. 
Focus on “you” attitude instead of “I” or “we”

Show audience benefit or interest in the
receiver

Emphasize positive, pleasant facts
Consideration helps in understanding human
nature

6. 
Use specific facts and figures

Put Action in your Verbs

Choose Vivid, Image-Building Words
Some Vague Words

Slightly

small

7. 
Soon

A few

Almost

Several etc
Concreteness reinforces confidence

8. 
Choose precise, concrete and familiar words

Construct Effective Sentences and Paragraphs
Familiar words
pretentious words

After
subsequent

Home
domicile

Pay
remuneration

Invoice
statement of payment
Clarity makes comprehension easier

9. 
Be Sincerely Tactful, Thoughtful and
Appreciative

Use Expressions that Show Respect

Choose Non-discriminatory Expressions
Courtesy strengthens relationship

10. 
Use the right level of language

Check accuracy of figures, facts and words

Maintain Acceptable Writing Mechanics
Correctness in message helps in building
confidence