Session eight of an eight session training course designed to develop participant skills in communicating online. This session covers ethical and branding considerations when publishing online.
Cyber-Savvy Therapy: Social Networking of Grieving Youthguest362ea4
Presented by Cheryl Edwards and Daxon Edwards, a presentation about how young adults express their grieving via social networks and how counselors and grief professionals can have a presence on social networks to grow their business.
Personal Branding- UVA Lifetime Learning PresentationKR_Barker
This document provides information about personal branding from a presentation by Kimberley R. Barker. The presentation covers defining personal branding as both one's public image and reputation, considering factors that express one's brand both internally and externally, and maintaining one's brand over time. It emphasizes establishing a brand strategy, maintaining an online presence, and addressing privacy, security, and digital legacy after death. The document includes resources and action items for attendees to develop their own personal brands.
This document provides an overview of a webinar on social media best practices. The webinar covers the basics of major social media sites like Facebook, Twitter, and LinkedIn and how businesses can use them strategically. It emphasizes growing networks to build relationships and business connections while maintaining a professional online presence. Examples are given of how a restaurant chain uses social media to engage customers and leverage connections.
This document discusses the benefits and risks of social media for businesses and HR professionals. It provides statistics on social media usage and examples of how companies like Hooters and Coca-Cola utilize social media. The document also presents hypothetical scenarios and considers the related legal issues and risks. It emphasizes the importance of having clear social media policies and principles to help mitigate risks from employee social media use.
You have picked up the lingo `Follow Us on Twitter, Like Us on Facebook` but what does that mean in practice? Social media is intended to be both holistic and strategic. Who you follow, how you converse, what content you share, all tells a story of who you are as a company. Through a tour of best practices you leave with a better understanding of the latest trends, etiquette, what it looks like to "do social media right", and why the details matter.
The Community Foundation of Sarasota County's Nonpofit Resource Center prepared this presentation for the Anna Maria Island Community Center. Basic social media strategy, Facebook fan pages, building content and measuring results are shared.
Cyber-Savvy Therapy: Social Networking of Grieving Youthguest362ea4
Presented by Cheryl Edwards and Daxon Edwards, a presentation about how young adults express their grieving via social networks and how counselors and grief professionals can have a presence on social networks to grow their business.
Personal Branding- UVA Lifetime Learning PresentationKR_Barker
This document provides information about personal branding from a presentation by Kimberley R. Barker. The presentation covers defining personal branding as both one's public image and reputation, considering factors that express one's brand both internally and externally, and maintaining one's brand over time. It emphasizes establishing a brand strategy, maintaining an online presence, and addressing privacy, security, and digital legacy after death. The document includes resources and action items for attendees to develop their own personal brands.
This document provides an overview of a webinar on social media best practices. The webinar covers the basics of major social media sites like Facebook, Twitter, and LinkedIn and how businesses can use them strategically. It emphasizes growing networks to build relationships and business connections while maintaining a professional online presence. Examples are given of how a restaurant chain uses social media to engage customers and leverage connections.
This document discusses the benefits and risks of social media for businesses and HR professionals. It provides statistics on social media usage and examples of how companies like Hooters and Coca-Cola utilize social media. The document also presents hypothetical scenarios and considers the related legal issues and risks. It emphasizes the importance of having clear social media policies and principles to help mitigate risks from employee social media use.
You have picked up the lingo `Follow Us on Twitter, Like Us on Facebook` but what does that mean in practice? Social media is intended to be both holistic and strategic. Who you follow, how you converse, what content you share, all tells a story of who you are as a company. Through a tour of best practices you leave with a better understanding of the latest trends, etiquette, what it looks like to "do social media right", and why the details matter.
The Community Foundation of Sarasota County's Nonpofit Resource Center prepared this presentation for the Anna Maria Island Community Center. Basic social media strategy, Facebook fan pages, building content and measuring results are shared.
The document discusses the importance of online reputation management (ORM) in today's "reputation economy" where people's and company's reputations are shaped by online reviews and information. It defines ORM and explains how to establish a reputation management plan, including monitoring your online presence, establishing positive online content, and understanding how to restore your reputation if it is damaged. It also provides an overview of how Google works and the concept of "Google Truth" where search results are accepted as reality.
The document discusses social media policies and guidelines for organizations. It emphasizes that social media staffing is about messaging and relationships, not just technology. Good social media staff should align with organizational culture, facilitate maximum use of tools, and extend the organization's brand while avoiding spam. The document also provides examples of social media policies from various organizations that address issues like branding, moderation, legal issues, and professional conduct of employees online.
The document provides guidelines for TNT employees' use of social media. It acknowledges that social media can be seen as a threat to employers but also recognizes that employees are passionate about promoting their company through 120 social media profiles and groups. The guidelines aim to treat employees with respect rather than control, through encouraging social media use, making employees aware of pitfalls, and guiding positive online interactions to leverage TNT's reputation. Incidents of inappropriate posts are addressed by privately contacting the employee to have the content edited or removed while explaining potential negative impacts.
This document discusses using social media for job searching and career branding. It emphasizes creating an online presence to maximize being found by prospective employers and get ahead of other applicants. Key points include researching target companies and jobs, developing a clear personal brand through consistent messaging, and engaging strategically on platforms like LinkedIn, Facebook, Twitter and blogs. The goal is to build trust and demonstrate value so potential employers choose to take a chance on you.
Healthy Voices - Session Seven - Building an audience - Course Noteshealthyvoices
This document discusses strategies for building an online audience and engaging with readers, including using social media platforms like Facebook, Twitter, and Pinterest to promote content. It also provides tips for establishing credibility with an audience through developing expertise on the topic, being authentic, asking questions of readers, and distinguishing facts from opinions. The document uses Sarah Wilson as a case study of someone who engages an audience to spread a health message through blogging and social media. It also offers advice for dealing with negative or hostile commenters known as "flamers."
3 - Ways To Social Proof Your Brand.pptxAlex213599
This document discusses 12 ways to use social proof to influence investors and customers. Social proof is leveraging the herd mentality by showing others endorse your product or company. Some key tactics include using celebrity endorsements, displaying positive metrics like number of customers, showing visual proof with photos/videos, gathering testimonials, publishing case studies and client lists, and obtaining endorsements from influencers and media mentions. The conclusion states that implementing social proof gives customers confidence and improves engagement and conversions.
This document discusses opportunity identification and summarizes key elements for entrepreneurs to consider when evaluating new opportunities. It emphasizes the importance of defining real problems customers want solved, crafting competitive solutions to address those problems, building sustainable advantages, and forming effective teams. The document provides guidance on assessing problems, stakeholders, customer value, competitive advantages, and validation strategies to help entrepreneurs identify viable opportunities.
Sources and how to use them for doing something cool with data, big or 'tiny' from the Healthcare Entrepreneurs' BootCamp at Healthdatapalooza IV, open data
1. The document discusses six principles of persuasion from media psychology research: reciprocity, commitment and consistency, social proof, liking, authority, and scarcity. It explains how each principle can be applied constructively in social media engagements.
2. For example, the principle of reciprocity suggests providing value to others without expectation of something in return to build influence over time. The principle of social proof indicates that gaining endorsements from others of similar interests can help build authority.
3. In conclusion, the document encourages applying these persuasion principles positively by focusing on creating value for others through helpful content and building relationships, rather than using them manipulatively. This leads to greater social media success.
Below are three papers to be written. There is no minimum on word c.docxtaitcandie
Below are three papers to be written. There is no minimum on word count, but they should be a nicely develop report.
1. Businesses often face difficult situations where they must choose between different unpleasant and/or undesirable alternatives. Difficult moral choices can arise in any aspect or area of business. Ethical dilemmas may appear in decisions relating to financing, purchasing, personnel hiring or firing, promotions, risk management, outsourcing, production, marketing, acquisitions, bankruptcies, etc., etc. Whenever you have competing interests and/or conflicting moral objectives, those may give rise to ethical dilemmas.
In this context, your assignment is first to identify a recent news article (published within a month of your submitting your answer) that touches on an ethical dilemma that a specific business, or an industry, either has recently faced or else must face in the near future. Based on the article that you have selected, your task then is to write a short essay describing the relevant ethical dilemma(s) at hand and discussing the various ethical dimensions of the choices that the business(es) in question either have faced or must face. As part of your answer also make sure that (1) discuss to what extent you believe different approaches to ethics and morality might yield different decisions relating to the issues at hand and (2) how you believe the issues at hand should best be handled.
Your report on this issue should be submitted as a single word or pdf file that you upload in Canvas. The article that you select should be clearly identified in a reference section at the end of your answer.
2. Dan Ariely’s research on dishonesty suggests that, regardless of how underhandedly we may sometimes act, most of us still want to think of ourselves as being well-meaning, upright, and decent. This may create a certain tension between our self-image and our more opportunistic tendencies. Still, it seems that most of us can find rationalizations for various actions that we might, upon further reflection, admit are unethical by the metrics of normative moral philosophy (deontology, consequentialism, or virtue ethics). As Ariely has also explained, this can lead us down a slippery slope. Sometimes, what starts out as mild moral sloppiness, along with just a few seemingly insignificantly dishonest actions, eventually escalates into very unfortunate situations.
In this context, your assignment is first to identify a recent business or government scandal (or disgraceful event) that was caused by unethical and/or illegal actions which most people would condemn (at least in retrospect). Next, your task is to carefully review the information that you have about the event in question. Then, in the context of Ariely’s arguments and based on the event that you selected, you need to write a short essay imagining and reconstructing how the situation in question might have started out and how it might have escalated to its eventu.
Part One Advertisement AnalysisIn this section, you will anal.docxLacieKlineeb
Part One: Advertisement Analysis
In this section, you will analyze the four advertisements you selected earlier in the course. Use social science approaches to gather specific information from them. As you conduct your analyses, think about what these advertisements say about the companies selling the products, the organizations making the ads, the people purchasing the products, and society as a whole.
Determine how
individuals and groups are represented
in the advertisements.
What audiences are the advertisements trying to reach?
What unspoken or underlying messages do you think the ads might be sending?
Identify
stereotyped group behavior
in the advertisements.
What are the advertisements saying about the behavior of the groups represented in them?
What underlying messages do the advertisements send about the group behaviors in them and the audiences they assume will be consuming the products?
Determine how
different cultures are represented
in the advertisements.
How do the ads represent culture? Are any stereotypes being used?
What unspoken or underlying messages do you think the ads might be sending about culture?
Discuss how
ethical issues in the social sciences
impact advertising. Look beyond the economic effects of advertisements and consider the following questions to help address this prompt:
Do the ads confirm biases? Do they rely on stereotypes? Do they support social change? Do they stay neutral on social or political movements? Should they get involved in social or political movements?
Why might it be important for advertisers and companies in a diverse world to be as inclusive and unbiased as possible?
Part Two: Social Science Questions
The answers that come from an analysis can often lead to more questions. In this section, you will use the information you found from your advertisement analyses to ask a broader social science question. You do not need to answer the question, but you do need to talk about how you might study your advertisements using the skills and knowledge you’ve gained in this course.
Propose a
finalized social science research question
based on your analysis of the advertisements you chose.
Think beyond the minor details from your analysis and consider what the ads say about individuals, groups, institutions, or society.
What is the meaning or significance of the ads? For example, you might be interested in ethical issues related to advertising. You might want to explore how current events influence the content of ads. Or maybe you would like to ask how common themes in ads could impact an audience’s self-concept.
Discuss how you used a
social science perspective to develop your research question.
Explain how you used social science concepts, perspectives, or approaches to write your research question.
Explain
one major development in the social sciences
that may have influenced your research question.
The major development .
Sheet1Presentation by Tony StudentSlide NumberSlide TitleSlide Tex.docxbjohn46
Sheet1Presentation by Tony StudentSlide NumberSlide TitleSlide TextNarrativeComments1Social Media in the WorkplaceTitle Slide2Introduction“Twitter is not a technology, it’s a conversation – and it’s happening with or without you.” – Charlene Li, author
Over 306 million active Twitter users send 500 million Tweets daily *Hello, my name it Tony Student, I currently work as an Information Security Manager at a financial services firm in the Washington DC Metro area and am responsible for securing a multi-trillion dollar financial platform. Part of my responsibilities is to provide training and awareness on topics that deal with Information Security including the use of Social Media in the Workplace.
Social media is a powerful platform which helps connect people. According to Charlene Li, author of Groundswell, “Twitter is not a technology, it’s a conversation – and it’s happening with or without you.”
Consider the fact that every minute of every day roughly 5,800 tweets are posted to the Twitterverse. This amounts to over 500 million tweets daily! That statistic definitely echoes the sentiment of Charlene Li and is an important thing to consider when it comes to business. Social media can become a positive part of promoting a company's brand and allows a business to provide supreme customer service.3AgendaSocial Media Primer
Five Leading Practices on Social Media
Best Buy Case Study
Closing Remarks
Questions and AnswersFor today's agenda we are going to cover the following topics:
Social Media Primer - Which will provide insight into what social media is and its purpose
Five Leading Practices on Social Media - Tips on the appropriate use of Social Media
Best Buy Case Study - An example of how one big box retailer sets the tone and expectation on social media for business use
Closing Remarks - Final thoughts one how transformative social media can be for business
Questions and Answers - To be able to provide some time to answer those burning questions that you didn't realize you had until you saw this material.4Social Media PrimerAn online medium for social collaboration *
It’s all about the content
Pictures
Videos
Music
Social Media can enable business
Platforms include LinkedIN, Twitter, Facebook, etc.
According to the English Oxford Living Dictionary, Social Media are "Websites and applications that enable users to create and share content or to participate in social networking."
In other words, social media in an online medium for social collaboration. All said and done, it's all about the content that people and companies produce and publish to the masses. The platform is an enabler for businesses to create accessibility for consumers to producers of a product or idea.
Examples of social media platforms that you may already be familiar with include, LinkedIN, a professional social networking site; Twitter, a microblogging site, and Facebook which originally started out as a place for college folks to collaborate and quickly turned .
Sheet1Presentation by Tony StudentSlide NumberSlide TitleSlide Tex.docxmaoanderton
Sheet1Presentation by Tony StudentSlide NumberSlide TitleSlide TextNarrativeComments1Social Media in the WorkplaceTitle Slide2Introduction“Twitter is not a technology, it’s a conversation – and it’s happening with or without you.” – Charlene Li, author
Over 306 million active Twitter users send 500 million Tweets daily *Hello, my name it Tony Student, I currently work as an Information Security Manager at a financial services firm in the Washington DC Metro area and am responsible for securing a multi-trillion dollar financial platform. Part of my responsibilities is to provide training and awareness on topics that deal with Information Security including the use of Social Media in the Workplace.
Social media is a powerful platform which helps connect people. According to Charlene Li, author of Groundswell, “Twitter is not a technology, it’s a conversation – and it’s happening with or without you.”
Consider the fact that every minute of every day roughly 5,800 tweets are posted to the Twitterverse. This amounts to over 500 million tweets daily! That statistic definitely echoes the sentiment of Charlene Li and is an important thing to consider when it comes to business. Social media can become a positive part of promoting a company's brand and allows a business to provide supreme customer service.3AgendaSocial Media Primer
Five Leading Practices on Social Media
Best Buy Case Study
Closing Remarks
Questions and AnswersFor today's agenda we are going to cover the following topics:
Social Media Primer - Which will provide insight into what social media is and its purpose
Five Leading Practices on Social Media - Tips on the appropriate use of Social Media
Best Buy Case Study - An example of how one big box retailer sets the tone and expectation on social media for business use
Closing Remarks - Final thoughts one how transformative social media can be for business
Questions and Answers - To be able to provide some time to answer those burning questions that you didn't realize you had until you saw this material.4Social Media PrimerAn online medium for social collaboration *
It’s all about the content
Pictures
Videos
Music
Social Media can enable business
Platforms include LinkedIN, Twitter, Facebook, etc.
According to the English Oxford Living Dictionary, Social Media are "Websites and applications that enable users to create and share content or to participate in social networking."
In other words, social media in an online medium for social collaboration. All said and done, it's all about the content that people and companies produce and publish to the masses. The platform is an enabler for businesses to create accessibility for consumers to producers of a product or idea.
Examples of social media platforms that you may already be familiar with include, LinkedIN, a professional social networking site; Twitter, a microblogging site, and Facebook which originally started out as a place for college folks to collaborate and quickly turned .
The document discusses principles of social media marketing and metrics. It provides guidance on how to increase transparency and authenticity when corporate representatives communicate through social media. This includes owning up to mistakes, being clear about who posts to corporate accounts, acknowledging customer questions, and ensuring organizational alignment behind messaging. The document also discusses challenges in measuring the impact of social media efforts and questions organizations should consider when selecting appropriate metrics.
The document provides 10 strategies for building a successful social media strategy in highly regulated industries. The key challenges are regulatory compliance, government mandates, and consumer advocacy. The strategies include collaborating with legal teams, understanding regulations, educating internal stakeholders, identifying advocates, focusing on relevant customer content, listening to customer feedback, emphasizing brands, showing compassion, owning social media channels, and acknowledging risks of both participating and not participating in social media. The document advocates for addressing industry, business, and customer challenges to build trust and inform stakeholders of the growing relevance of social media in regulated fields like healthcare.
Week 2, Customer Satisfaction, Loyalty, Empowerment, and Mana.docxcockekeshia
The document discusses customer empowerment and how companies can empower customers through feedback channels, soliciting feedback, and enabling customer participation in product design. It provides examples of how JCPenney created an "Ambrielle" influencer community and panel to obtain customer feedback. The key aspects of organizing and managing influencer panels are identified as understanding what is wanted from the panel, how much panel members are willing to do, and what incentives exist for panel members. Social media platforms can also be used to create communities and enable viral marketing.
The document discusses the importance of online reputation management (ORM) in today's "reputation economy" where people's and company's reputations are shaped by online reviews and information. It defines ORM and explains how to establish a reputation management plan, including monitoring your online presence, establishing positive online content, and understanding how to restore your reputation if it is damaged. It also provides an overview of how Google works and the concept of "Google Truth" where search results are accepted as reality.
The document discusses social media policies and guidelines for organizations. It emphasizes that social media staffing is about messaging and relationships, not just technology. Good social media staff should align with organizational culture, facilitate maximum use of tools, and extend the organization's brand while avoiding spam. The document also provides examples of social media policies from various organizations that address issues like branding, moderation, legal issues, and professional conduct of employees online.
The document provides guidelines for TNT employees' use of social media. It acknowledges that social media can be seen as a threat to employers but also recognizes that employees are passionate about promoting their company through 120 social media profiles and groups. The guidelines aim to treat employees with respect rather than control, through encouraging social media use, making employees aware of pitfalls, and guiding positive online interactions to leverage TNT's reputation. Incidents of inappropriate posts are addressed by privately contacting the employee to have the content edited or removed while explaining potential negative impacts.
This document discusses using social media for job searching and career branding. It emphasizes creating an online presence to maximize being found by prospective employers and get ahead of other applicants. Key points include researching target companies and jobs, developing a clear personal brand through consistent messaging, and engaging strategically on platforms like LinkedIn, Facebook, Twitter and blogs. The goal is to build trust and demonstrate value so potential employers choose to take a chance on you.
Healthy Voices - Session Seven - Building an audience - Course Noteshealthyvoices
This document discusses strategies for building an online audience and engaging with readers, including using social media platforms like Facebook, Twitter, and Pinterest to promote content. It also provides tips for establishing credibility with an audience through developing expertise on the topic, being authentic, asking questions of readers, and distinguishing facts from opinions. The document uses Sarah Wilson as a case study of someone who engages an audience to spread a health message through blogging and social media. It also offers advice for dealing with negative or hostile commenters known as "flamers."
3 - Ways To Social Proof Your Brand.pptxAlex213599
This document discusses 12 ways to use social proof to influence investors and customers. Social proof is leveraging the herd mentality by showing others endorse your product or company. Some key tactics include using celebrity endorsements, displaying positive metrics like number of customers, showing visual proof with photos/videos, gathering testimonials, publishing case studies and client lists, and obtaining endorsements from influencers and media mentions. The conclusion states that implementing social proof gives customers confidence and improves engagement and conversions.
This document discusses opportunity identification and summarizes key elements for entrepreneurs to consider when evaluating new opportunities. It emphasizes the importance of defining real problems customers want solved, crafting competitive solutions to address those problems, building sustainable advantages, and forming effective teams. The document provides guidance on assessing problems, stakeholders, customer value, competitive advantages, and validation strategies to help entrepreneurs identify viable opportunities.
Sources and how to use them for doing something cool with data, big or 'tiny' from the Healthcare Entrepreneurs' BootCamp at Healthdatapalooza IV, open data
1. The document discusses six principles of persuasion from media psychology research: reciprocity, commitment and consistency, social proof, liking, authority, and scarcity. It explains how each principle can be applied constructively in social media engagements.
2. For example, the principle of reciprocity suggests providing value to others without expectation of something in return to build influence over time. The principle of social proof indicates that gaining endorsements from others of similar interests can help build authority.
3. In conclusion, the document encourages applying these persuasion principles positively by focusing on creating value for others through helpful content and building relationships, rather than using them manipulatively. This leads to greater social media success.
Below are three papers to be written. There is no minimum on word c.docxtaitcandie
Below are three papers to be written. There is no minimum on word count, but they should be a nicely develop report.
1. Businesses often face difficult situations where they must choose between different unpleasant and/or undesirable alternatives. Difficult moral choices can arise in any aspect or area of business. Ethical dilemmas may appear in decisions relating to financing, purchasing, personnel hiring or firing, promotions, risk management, outsourcing, production, marketing, acquisitions, bankruptcies, etc., etc. Whenever you have competing interests and/or conflicting moral objectives, those may give rise to ethical dilemmas.
In this context, your assignment is first to identify a recent news article (published within a month of your submitting your answer) that touches on an ethical dilemma that a specific business, or an industry, either has recently faced or else must face in the near future. Based on the article that you have selected, your task then is to write a short essay describing the relevant ethical dilemma(s) at hand and discussing the various ethical dimensions of the choices that the business(es) in question either have faced or must face. As part of your answer also make sure that (1) discuss to what extent you believe different approaches to ethics and morality might yield different decisions relating to the issues at hand and (2) how you believe the issues at hand should best be handled.
Your report on this issue should be submitted as a single word or pdf file that you upload in Canvas. The article that you select should be clearly identified in a reference section at the end of your answer.
2. Dan Ariely’s research on dishonesty suggests that, regardless of how underhandedly we may sometimes act, most of us still want to think of ourselves as being well-meaning, upright, and decent. This may create a certain tension between our self-image and our more opportunistic tendencies. Still, it seems that most of us can find rationalizations for various actions that we might, upon further reflection, admit are unethical by the metrics of normative moral philosophy (deontology, consequentialism, or virtue ethics). As Ariely has also explained, this can lead us down a slippery slope. Sometimes, what starts out as mild moral sloppiness, along with just a few seemingly insignificantly dishonest actions, eventually escalates into very unfortunate situations.
In this context, your assignment is first to identify a recent business or government scandal (or disgraceful event) that was caused by unethical and/or illegal actions which most people would condemn (at least in retrospect). Next, your task is to carefully review the information that you have about the event in question. Then, in the context of Ariely’s arguments and based on the event that you selected, you need to write a short essay imagining and reconstructing how the situation in question might have started out and how it might have escalated to its eventu.
Part One Advertisement AnalysisIn this section, you will anal.docxLacieKlineeb
Part One: Advertisement Analysis
In this section, you will analyze the four advertisements you selected earlier in the course. Use social science approaches to gather specific information from them. As you conduct your analyses, think about what these advertisements say about the companies selling the products, the organizations making the ads, the people purchasing the products, and society as a whole.
Determine how
individuals and groups are represented
in the advertisements.
What audiences are the advertisements trying to reach?
What unspoken or underlying messages do you think the ads might be sending?
Identify
stereotyped group behavior
in the advertisements.
What are the advertisements saying about the behavior of the groups represented in them?
What underlying messages do the advertisements send about the group behaviors in them and the audiences they assume will be consuming the products?
Determine how
different cultures are represented
in the advertisements.
How do the ads represent culture? Are any stereotypes being used?
What unspoken or underlying messages do you think the ads might be sending about culture?
Discuss how
ethical issues in the social sciences
impact advertising. Look beyond the economic effects of advertisements and consider the following questions to help address this prompt:
Do the ads confirm biases? Do they rely on stereotypes? Do they support social change? Do they stay neutral on social or political movements? Should they get involved in social or political movements?
Why might it be important for advertisers and companies in a diverse world to be as inclusive and unbiased as possible?
Part Two: Social Science Questions
The answers that come from an analysis can often lead to more questions. In this section, you will use the information you found from your advertisement analyses to ask a broader social science question. You do not need to answer the question, but you do need to talk about how you might study your advertisements using the skills and knowledge you’ve gained in this course.
Propose a
finalized social science research question
based on your analysis of the advertisements you chose.
Think beyond the minor details from your analysis and consider what the ads say about individuals, groups, institutions, or society.
What is the meaning or significance of the ads? For example, you might be interested in ethical issues related to advertising. You might want to explore how current events influence the content of ads. Or maybe you would like to ask how common themes in ads could impact an audience’s self-concept.
Discuss how you used a
social science perspective to develop your research question.
Explain how you used social science concepts, perspectives, or approaches to write your research question.
Explain
one major development in the social sciences
that may have influenced your research question.
The major development .
Sheet1Presentation by Tony StudentSlide NumberSlide TitleSlide Tex.docxbjohn46
Sheet1Presentation by Tony StudentSlide NumberSlide TitleSlide TextNarrativeComments1Social Media in the WorkplaceTitle Slide2Introduction“Twitter is not a technology, it’s a conversation – and it’s happening with or without you.” – Charlene Li, author
Over 306 million active Twitter users send 500 million Tweets daily *Hello, my name it Tony Student, I currently work as an Information Security Manager at a financial services firm in the Washington DC Metro area and am responsible for securing a multi-trillion dollar financial platform. Part of my responsibilities is to provide training and awareness on topics that deal with Information Security including the use of Social Media in the Workplace.
Social media is a powerful platform which helps connect people. According to Charlene Li, author of Groundswell, “Twitter is not a technology, it’s a conversation – and it’s happening with or without you.”
Consider the fact that every minute of every day roughly 5,800 tweets are posted to the Twitterverse. This amounts to over 500 million tweets daily! That statistic definitely echoes the sentiment of Charlene Li and is an important thing to consider when it comes to business. Social media can become a positive part of promoting a company's brand and allows a business to provide supreme customer service.3AgendaSocial Media Primer
Five Leading Practices on Social Media
Best Buy Case Study
Closing Remarks
Questions and AnswersFor today's agenda we are going to cover the following topics:
Social Media Primer - Which will provide insight into what social media is and its purpose
Five Leading Practices on Social Media - Tips on the appropriate use of Social Media
Best Buy Case Study - An example of how one big box retailer sets the tone and expectation on social media for business use
Closing Remarks - Final thoughts one how transformative social media can be for business
Questions and Answers - To be able to provide some time to answer those burning questions that you didn't realize you had until you saw this material.4Social Media PrimerAn online medium for social collaboration *
It’s all about the content
Pictures
Videos
Music
Social Media can enable business
Platforms include LinkedIN, Twitter, Facebook, etc.
According to the English Oxford Living Dictionary, Social Media are "Websites and applications that enable users to create and share content or to participate in social networking."
In other words, social media in an online medium for social collaboration. All said and done, it's all about the content that people and companies produce and publish to the masses. The platform is an enabler for businesses to create accessibility for consumers to producers of a product or idea.
Examples of social media platforms that you may already be familiar with include, LinkedIN, a professional social networking site; Twitter, a microblogging site, and Facebook which originally started out as a place for college folks to collaborate and quickly turned .
Sheet1Presentation by Tony StudentSlide NumberSlide TitleSlide Tex.docxmaoanderton
Sheet1Presentation by Tony StudentSlide NumberSlide TitleSlide TextNarrativeComments1Social Media in the WorkplaceTitle Slide2Introduction“Twitter is not a technology, it’s a conversation – and it’s happening with or without you.” – Charlene Li, author
Over 306 million active Twitter users send 500 million Tweets daily *Hello, my name it Tony Student, I currently work as an Information Security Manager at a financial services firm in the Washington DC Metro area and am responsible for securing a multi-trillion dollar financial platform. Part of my responsibilities is to provide training and awareness on topics that deal with Information Security including the use of Social Media in the Workplace.
Social media is a powerful platform which helps connect people. According to Charlene Li, author of Groundswell, “Twitter is not a technology, it’s a conversation – and it’s happening with or without you.”
Consider the fact that every minute of every day roughly 5,800 tweets are posted to the Twitterverse. This amounts to over 500 million tweets daily! That statistic definitely echoes the sentiment of Charlene Li and is an important thing to consider when it comes to business. Social media can become a positive part of promoting a company's brand and allows a business to provide supreme customer service.3AgendaSocial Media Primer
Five Leading Practices on Social Media
Best Buy Case Study
Closing Remarks
Questions and AnswersFor today's agenda we are going to cover the following topics:
Social Media Primer - Which will provide insight into what social media is and its purpose
Five Leading Practices on Social Media - Tips on the appropriate use of Social Media
Best Buy Case Study - An example of how one big box retailer sets the tone and expectation on social media for business use
Closing Remarks - Final thoughts one how transformative social media can be for business
Questions and Answers - To be able to provide some time to answer those burning questions that you didn't realize you had until you saw this material.4Social Media PrimerAn online medium for social collaboration *
It’s all about the content
Pictures
Videos
Music
Social Media can enable business
Platforms include LinkedIN, Twitter, Facebook, etc.
According to the English Oxford Living Dictionary, Social Media are "Websites and applications that enable users to create and share content or to participate in social networking."
In other words, social media in an online medium for social collaboration. All said and done, it's all about the content that people and companies produce and publish to the masses. The platform is an enabler for businesses to create accessibility for consumers to producers of a product or idea.
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The document provides guidance on using social media, particularly LinkedIn and Facebook, to advocate for and grow one's company. It discusses setting up social media profiles on these platforms and sharing content that promotes the company's products, services, campaigns and culture in a positive way. Social advocacy is important because people trust recommendations from employees more than from the company itself, and employee posts on social media reach a much wider audience. The document encourages employees to learn their company's social media guidelines and speak positively about the brand in a way that aligns with the target audience.
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Healthy Voices - Session Eight - Representing yourself and your organisation
1. Healthy Voices is an initiative of
Bayside Medicare Local
HEALTHY
VOICES
TEMPLATE
2. Healthy Voices is an initiative of
Bayside Medicare Local
Course Notes
Session Eight – Representing yourself and your
organisation
Representing yourselfand your organisation
This final session examines the possible impact/s of publishing material online. We look
at the ethical considerations involved and explore ways to ensure your ‘online brand’ is
protected.
The importance of consistency
Think about the following brands; Nike, Apple, Coles, what concepts do they conjure up?
Brands want to you to associate certain things with them, and if their marketing is good
you generally do. For Nike its all about ‘Just do it’, health, fitness, sport, and
achievement. For Apple it might be innovation, slick design, and cutting edge
technology. And Coles? – if you have a TV then maybe ‘Down, down, prices are down’ is
already assaulting your inner ear, ie they want to be associated with value for money.
To ensure these concepts are embedded the brands message needs to be consistent. If
Coles suddenly started featuring truffles and caviar in their weekly catalogues and they
changed ‘Down, Down….” to “The best in fresh organic produce” then there would be the
potential for their customers to be confused. Are they about cheap prices? Or is it a
supermarket for affluent foodies?
3. Healthy Voices is an initiative of
Bayside Medicare Local
Just as Coles want to become known for certain things, so do most
online brands. George Takei (https://www.facebook.com/georgehtakei) might post on an
ecletic mix of sci fi, gay rights and humourous ephemera but the quality of the links and
the stance he takes on the more serious subject matter is generally consistent.
Consistency in message is key if you want to be understood and have people value your
brand, and with that read your posts/tweets etc. This is true not just within each
platform but across platforms. Think about the ABC radio. Imagine if 774 (the ABC’s
talkback/news station which tends to have a more mature audience) started talking in
street slang just because it was posting on Instagram. Or if TripleJ (Youth oriented music
station) started to post comments to articles on Middle Eastern politics on The Drum?
(http://www.abc.net.au/news/thedrum/). 774 and TripleJ exist because they serve
different audiences (or even the same audiences looking for different things at different
times). People listen and respect them for the consistency of their product; their
reputation and credibility relies on it.
Like the ABC, it may be that in order for you to communicate effectively on a range of
platforms you actually need more than one online brand or persona.
4. Healthy Voices is an initiative of
Bayside Medicare Local
Ethical Considerations & Your Reputation
We dealt with ethical considerations in Session Two while exploring whether a particular
story was an appropriate one to be writing/publishing. This section reiterates many of
those ideas while considering their impact on your brand/online persona.
The privacy of others
If you are writing about identifiable individuals it is important to consider their privacy
and ways in which your material may impact them. Aside from ensuring that you don’t
infringe on some’s right to privacy under any of the relevant acts (Privacy Act, Health
Records Act, laws around confidentiality), there are ethical considerations beyond what
the law specifies.
Is it appropriate to share details of your children’s lives for example? What about their
health conditions? What about your partner? Or your extended family? Your
neighbour? An acquaintance? Someone you can into contact with in a professional
capacity and so on?
Does telling your story also mean telling someone else’s? Do you have their consent?
How informed is that consent?
What is the implication for your credibility of not exploring these questions? Or on the
flip side - What impact will not including information about others have on your
credibility? Is disclosing basic information a key part in establishing your credibility and
ensuring people understanding your perspective?
All these are considerations that may guide your decision to publish. Assuming you are
acting within the law and are acting in good faith there are no set answers to these
questions. There may be instances where small infringements on someone’s privacy may
be the more ethical thing to do, or others where a small infringement actually does
someone substantial harm.
Privacy considerations shouldn’t just be about immediate impact, there is also the future
impact to consider. Details about your children for example may not impact on them
immediately but may in the future.
5. Healthy Voices is an initiative of
Bayside Medicare Local
Promoting your own services?
If you are using social media to promote your business ensure that it is clear that that is
what you are doing. Sites should clearly indicate the business they represent and your
online bios should include professional details where they are relevant to the messages
you are conveying.
There are penalities for publishing false or misleading information. The ACCC provides
this information regarding Social media:
http://www.accc.gov.au/publications/advertising-selling/advertising-and-selling-
guide/advertising-selling-and-promotional-techniques/other-promotional-techniques
This specifically deals with publishing online reviews:
http://www.accc.gov.au/business/advertising-promoting-your-business/managing-online-
reviews
Your employer’s/future employer’s interests?
Aside from employer policies which are explored below, there are other considerations
around publishing on social media and its impact on your career. Consider Aaron Lane
and the fallout from a couple of 2 year old tweets:
http://www.theage.com.au/victoria/liberal-candidate-aaron-lane-quits-over-twitter-
comments-20140801-zzhzu.html
Examples from politics are the most obvious but there is the potential for an individual’s
online persona to clash with their employers brand or values in other sectors. For
example a blog called Buy Nothing New might be viewed as inappropriate if written by
the Head of Customer Relations at Myer.
6. Healthy Voices is an initiative of
Bayside Medicare Local
It isn’t just your current employer you need to consider. Some
employers will look you up online prior to interview. Rightly or wrongly if they find
posts which clash with their values it is unlikely the interview will go very well.
• The communities best interest test.
There will be situations where a story presents itself and you need to decide whether
telling it is in the community’s best interest.
Things to consider:
Does your story bias total internet content on an issue in a certain way?
For example immunisations: The first page of a google search on “Should I immunise my
child” produces 10 articles.
Four clearly say no you shouldn’t, you can’t tell the position of five in the search results
and only one is a obvious yes. Does another article saying ‘no’ really served the public
7. Healthy Voices is an initiative of
Bayside Medicare Local
interest? It might be your view but that isn’t necessarily the same
as the public interest. Maybe it is, maybe not.
There are some topics that by their very nature tend to be misrepresented online.
Imagine you had some sort of surgery. Are you more likely to post about it if it went
well or badly? Does your post about your bad experience actually advance the public
interest? In some instances yes. In others maybe not. It may be that your story
describing your 1 in 1000 bad experience is the impetus someone needs to cancel an
operation they would benefit from, but equally it may highlight an issue with a
particularly procedure and create an impetus for change.
Will others act on your information?
You may remember an episode of Catalyst from 2013. It was called ‘Heart of the Matter’
and in two parts it explored the link (or lack thereof) between saturated fat consumption
and heart disease, as well as exploring the efficacy of statins as a medication.
http://www.abc.net.au/catalyst/heartofthematter/.
Shortly after the program aired a number of viewers were prompted to cease their
medications.
Were Catalyst right to run this story? In what circumstances would it be appropriate?
What treatment of the subject matter would you expect to see in a story broadcast on
the ABC?
After you have considered this read the results of the internal ABC investigation into the
program: http://about.abc.net.au/wp-content/uploads/2014/05/Catalyst-Heart-of-the-
Matter-ACA-Investigation-Report.pdf
What has been the impact of this on the reputation of Catalyst as a trustworthy source
of information? Has it damaged the programs image?
Protecting your image
8. Healthy Voices is an initiative of
Bayside Medicare Local
As an online publisher you will probably want to protect your own
image/brand. In the last session we covered protecting yourself from others, specifically
flamers. Sometimes though you need to be protected from yourself.
The ethical considerations above in part provide that protection as does thinking
through the implications of something before you write it.
Inviting Controversy
Consider Tracey Spicer - the following link take you through an article Tracey Spicer
wrote for the Sydney Morning Herald’s travel section:
http://www.smh.com.au/travel/i-dont-want-my-kids-sitting-next-to-a-man-on-a-plane-
20140424-375z6.html
These are some replies to that article:
http://www.brisbanetimes.com.au/comment/blogs/blunt-instrument/keep-kids-away-
from-men-on-planes-yes-please-20140428-37e8t.html
http://www.smh.com.au/comment/a-response-to-tracey-spicer-20140429-zr0tf.html
http://www.smh.com.au/travel/holiday-type/family/airline-child-seating-policies-all-men-
are-not-potential-paedophiles-20140429-37epl.html
Sometimes being controversial gives you an edge, it is part of your writers voice and
adds to your authenticity. In others, at best it makes you look a bit silly and at worst has
the ability to destroy your credibility.
Which has Tracey Spicer achieved?
9. Healthy Voices is an initiative of
Bayside Medicare Local
Your organisation
Policies an organisation may have or need:
• Privacy policies – Website privacy policies give details about what they will do
with any information they collect on the site. If your site collects information about
visitors (ie it gets them to fill in a form or similar). Resources:
http://www.visser.com.au/blog/generic-privacy-policy-for-australian-websites/,
http://www.wikihow.com/Create-a-Website-Privacy-Policy
• Internet Usage policies – These detail how internet provided by an employer or
service can be used. Internet usage policies usually place limitations around the types of
sites that can be accessed.
• Confidentiality agreements – Many organisations and/or professional have
confidentiality agreements which place boundaries about sharing information gained
during the course of employment.
• Commercial In Confidence – Even if an organisation doesn’t have a specific
confidentiality agreement there is still information that is inappropriate for publication or
sharing with a wider audience. Commercial information that may benefit competitors if
disclosed falls into this category.
What to do if you publish something you shouldn’t.
Even if you don’t breach an organisations policy there are times when you may publish
something you shouldn’t. The following tips and tactics are designed to help you in that
situation.
Tips & Tactics:
• Be willing to admit you were wrong - Avoid defending the indefensible.
Publish an article or post saying you’re were wrong.
10. Healthy Voices is an initiative of
Bayside Medicare Local
• Issue a public / personal apology – Apologies are
important, particularly if someone has been hurt but whatever you published.
• Remove the article, post, image – if you offend, infringe copyright and
someone’s rights in another manner then the first thing to do is remove offending item
from your site. The longer it stays up the more aggrieved people are likely to feel.
• Post a retraction – If someone has complained in an official manner, respond in
the same manner and issue a retraction. Indicate that you retract the remarks made or
the information imparted by issue a statement to that effect.
• Place a warning on content – If you are publishing something that may offend
then placing an advisory warning on the content is appropriate.
Dealing with the media
Attracting their attention:
Most media outlets get hundreds if not thousands of press releases each day. There is a
lot of information online about writing press releases including this:
http://www.wikihow.com/Write-a-Press-Release.
Getting a story picked up by the mainstream media often comes down to two basic
points: How powerful is the accompanying photo opportunity? And what sort of
headline can be used with the article? Connecting the dots for journalists – ie, illustrating
the stories photographic potential and providing some headline worthy material should
help get your story noticed.
To quote a journalist from a leading local newspaper group:
“I should add that with pic and news stories - it is about making your message stand out from
the crowd. We get hundreds of press releases emailedthrough a day so you want to offer a
great pic op or quote able quotes (ie a funding cut is not just disappointing, it is catastrophic
11. Healthy Voices is an initiative of
Bayside Medicare Local
because it will cause mothers to start taking ice ...! Or whatever outcome
happens to be true!) and a followup call never hurts ... And sometimes it just depends on the
news cycle so don't give up if one story doesn't get taken up as the next might if it is a slow
news day ....”
Dealing with negative publicity:
Sometimes you might attract the attention of the media for all the wrong reasons. Your
story might be picked up and used in a way you never intended or your one ill thought
article might be spread more widely than you imagined.
What do you do?
• Respond honestly. This means explaining or clarifying your position and apologising
if you are at fault.
• Avoid saying no comment except when dealing with completely baseless rumours.
People tend to read the words “no comment” as guilty.
• Ask for the opportunity to present your case – many media channels will allow you
the right of reply.
• Let others defend you. Hopefully you will have advocates or readers that will defend
your position. Let them.
• Find out the source of the bad publicity and confront it.
• Get advice. If you suddenly find you self at the centre of a media storm, getting
some of sort professional advice may be advisable.
Resources:
There is a wealth of information on the net offering advice on dealing with negative
publicity. This is an interesting place to start:
http://crenshawcomm.com/pr-advice-on-responding-to-negative-
coverage/#.U_FmvCXlrxN