ScienceSoft is an international IT company specializing in software solutions, consulting, and outsourcing for the banking industry. It has over 450 employees and works with customers in over 25 countries. ScienceSoft's banking solutions include mobile banking apps, payment processing, loyalty programs, CRM, internet banking, analytics, portals, security services, and more. The company has developed solutions for major banks and handles projects from design to integration and support.

1. Solutions and services
for Banking
Minsk, 2015

2. ScienceSoft
International IT company, expert in design, development and
implementation of software solutions, IT consulting and outsourcing.
• 450+ full-time employees
• Customers from 25+ countries worldwide, including Fortune 500 list companies
• Our average employee is 29 years old
• 85% of turnover from Customers we work with for over 1 year

3. Key banking and finance customers

4. Solutions and
services for Banks
• Mobile banking applications
• Solutions for payment cards
• Loyalty programs for banks and loyalty
management systems
• Customer Relationship Management
(CRM) for banking
• Internet banking
• Advanced analytics
• Bank portals based on SharePoint
• Services in the field of information
security and event management
• Identity and Access Management

5. Mobile banking
• Mobile application concept development
• Mobile banking system development (mobile app +
back end)
• Application testing
Different functional modules, including added-value
opportunities (family budget and personal finance
management)
• Integration with such payment systems as Visa, MasterCard, etc.
• Support and technical maintenance

6. Payment cards solutions
• Issuing
• Acquiring
• Switching and clearing
• Terminals management
• E-commerce
• M-commerce
• Fraud management
• Dispute management
A wide range of services to cover the full payment card lifecycle:

7. CRM
Stable and easy access to clients’ profiles and the history of their
relationships with the bank
The full cycle of solution development
From design to integration and support
Managing different communication channels within a single system:
Personalization of the bank services
Integration with external systems
Email Internet banking call center
mobile
application
social
networks

8. Loyalty programs (LP) for Banks
Consulting
Solution architecture
Implementation.
Development of a fully
customized system within
app. 5 months.
Integration
Support
CRM back end
Client
portal
Analytics
Mobile app
LP management
A new module running on MS Dynamics CRM
Optimization of the existing CRM

9. Advanced analytics
• Solution development
• Configuration of the analytics infrastructure (data warehouses, analytics
cubes)
• Analytics reports and recommendations
• Data analysis
o Client segmentation
o Forecast models
o Behavior patterns
o Statistics models
Reports, forecasts
and alerts
Data preparation
Data cleaning,
conversion and unification ,
uploading
Data processing
Data analysis
(DWH, cubes)
Reporting

10. Customer Communications Management
based on OpenText StreamServe
o «Account balance»
o «Income»
o «Bonuses»
o «Promotions»
o «News»
Rules
1 day
CRM
Core
banking
+
Generating reports on cash flows and their distribution by email:
o Monthly, according to a schedule
o Complete coverage of all bank card holders
Creating statements with additional fields filled in according to certain rules (BI):

11. Portal solutions
Architecture design, solution development and testing, its deployment and
support
Integration with the corporate data systems and applications
Corporate banking portal
Client portal

12. • Automatization of the process of compliance
with the regulatory standards (PCI-DSS,
GLBA)
• Fraud prevention solutions
• Continuous gathering of the logged data
from all bank branches and channels
• Smart real-time analysis of the gathered
security events
• Long-term storage in the data warehouse for
legal investigations and forensic requests
Security
monitoring
Based on IBM QRadar SIEM

13. Fraud prevention
based on IBM Security QRadar SIEM
• Suspicious transactions using payment cards/accounts
• Cases of unauthorized software or system services launch on ATMs
• Transfers from one account to two and more from different geolocations
• Transactions exceeding the pre-set limits
• Manual card data entry at a payment terminal
• Unsuccessful authorization attempts
• Repeat payments
• And many more….
We can reveal over 40 fraud cases by monitoring:

14. Account management
Base on IBM Security Identity Manager
• Solution deployment on the Customer’s
infrastructure
• The system fine-tuning for an automated
lifecycle management of employee accounts
• System setup of the roles and permissions
model adjusted for the established bank
processes
• Solution synchronization with the target
systems upon the defined scenarios
• Customized connectors development for
integration with the target systems

15. Software development
The full cycle of product development to
support bank business processes
25 years of development experience
Completed complex project (over 80,000 man-hours)
Efficient established processes and methodology
Design
Prototyping
Development
Integration
Testing
Migration
Support & maintenance

16. “Belgazprombank”, one of the leading Belarusian commercial
banks with assets worth over USD 1,6 bn, commissioned
ScienceSoft to develop an innovative mobile banking app within
the vision of creating a Mobile Wallet.
SOLUTION An application for Android and iOS alongside the back end was
developed.
ScienceSoft team carried out the whole range of services from
gathering and analysis of the business requirements to design,
integration and testing of the solution, its certification, launch
and also processing the feedback from user focus groups.
The main app functionality encompasses quick access to the
account, transactions history, p2p money transfers, bill payments
(including automatic and regular top up), alerts and notifications
settings.
CHALLENGE
Mobile banking

17. The Customer, a banking organization with branches in 13
locations, entrusted ScienceSoft with the internal corporate
portal development in order to maintain efficient communication
inside the organization
SOLUTION ScienceSoft team thoroughly examined the Customer’s
infrastructure, developed and deployed SharePoint environment.
Consequently, a corporate portal was developed on the basis of
SharePoint 2013. Both out-of-the-box product features and
custom web components were utilized.
The solution consolidated the common internal corporate site
and multiple subsites with the built-in functionality. The mobile
version of the portal drastically boosted the efficiency of the
employees.
CHALLENGE
Corporate intranet for a bank

18. Dion System Stabilization
CHALLENGE
SOLUTION
ISG Consulting, a Russian consulting company, was looking to
reorganize and stabilize the existing system for creating and
managing complex business and financial models.
While analyzing the Customer’s ongoing problems and
requirements, ScienceSoft team developed a solution based on
refactoring which allowed to optimize and simplify the
Customer’s system code and increase its stability and
performance output.
After a thorough testing the new functional system was
successfully integrated with the existing one.
As a result of cooperation the Customer acquired a new
stabilized version of the program enriched with additional
functions. The solution made it possible to bring down the
system maintenance costs.

19. • Reward system for the bank cards holders
(a project for 5.5 mln clients)
• Mobile apps for online payments
• Deployment of a bank CRM system
• Information security
• Integration with payment systems such as
Visa, MasterCard, etc.
ScienceSoft projects
for Banks

20. SCIENCESOFT, INC.
2 Bedy Str.,
220040 Minsk, Belarus
Phone: + 375 17 293 3736
Email: contact@scnsoft.com
Web: www.scnsoft.com
Let’s keep in touch!
SCIENCESOFT OY
Annankatu 2 A 2
00120 Helsinki, Finland
Phone: +358 45 178 4880
Email: contact@scnsoft.fi
Web: www.scnsoft.fi