The document discusses India's large and growing services sector. It notes that the sector produces services rather than products, and covers a wide range of activities including trade, transportation, finance, real estate, and other business services. Major companies in the sector include Reliance Industries, HDFC Bank, Airtel, TCS, and Deloitte. The services sector employs over 31% of India's workforce and receives the highest levels of foreign direct investment. Within the services sector, the IT industry has increased its contribution to India's GDP significantly from 1.2% in 1998 to 7.7% in 2017. The future of the sector is projected to see the fastest growth rates in India and make increasing contributions to output

1. Service Sector In India
Mr. Shubham Sharma
Student
PGDM (2020-22)
Jaipuria Institute of Management, Indore
Mr. Shubham Sharma 1

2. Product Vs Services
Mr. Shubham Sharma 2

3. Introduction:
• Instead of the product production, this sector produces services
maintenance and repairs, training, or consulting.
• India’s services sector covers a wide variety of activities such as:
• Trade
• Hotel and Restaurants
• Transport and storage
• Communication
• Financing and insurance
• Real estate
• Business services,
• Community, social and personal services
Mr. Shubham Sharma 3

4. Big Names In The sector:
• Reliance Industries Limited
• HDFC Bank
• Airtel
• TCS
• Delloitte
• Byjus
Mr. Shubham Sharma 4

5. Significance:
• As of 2018, 31.45 per cent of India’s employed population is working
in the services sector.
• Highest FDI
Mr. Shubham Sharma 5

6. Segment wise market share
Mr. Shubham Sharma 6

7. IT Sector and its contribution
• Consists of Information technology and Business process
outsourcing
• IT Hardware
• IT software
• The sector has increased its contribution to India's GDP from
1.2% in 1998 to 7.7% in 2017.
Mr. Shubham Sharma 7

8. ITES (IT enabled services)
• The term Business Process Outsourcing or BPO as it is popularly
known, refers to outsourcing in all fields. A BPO service provider
usually administers and manages a particular business process for
another company.
• India a favorable market:
• Cost-advantage
• Competent Talent Pool
• Leveraging Cost-advantage From Tier II Cities
• Human Resource Advantage
Mr. Shubham Sharma 8

9. IT Education
• Virtual Learning
• Remote trainings
• Online Learnings
• Smart Classes
• Research and Development
• Skill development courses
Mr. Shubham Sharma 9

10. Examples of Recent Investments in the
service sector
• Manufacturing of Rafale jets in India.
• Amazon India expanding its logistics footprint
• Creation of a Taiwanese tech park in Karnataka
• A dedicated fund of $ 693 mn, which will be utilized to support
sectoral undertakings under the Champion Services Sectors Initiative.
Mr. Shubham Sharma 10

11. Future of service sector in India
• Is to grow at the fastest rate
• Will contribute towards lives and
livelihoods
• Increased output and
employment
• More contribution to GDP
Mr. Shubham Sharma 11

12. The top five skills, dominant in the sector
• 1. Business expertise
• 2. Communication
• 3. Teamwork
• 4. Problem solving.
• 5. Ability to work under pressure
Mr. Shubham Sharma 12

13. Thank You
Have a great day!!
Mr. Shubham Sharma 13