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SEO TCP Sheet 7.20.15
1. SanusEO Mobile Solutions: Your Partner in Population Health Management.
SanusEO’s platform triggers behavior modification at critical points in transition care saving healthcare
dollars while improving participant outcomes. Our Patient Engagement Platform (PEP) consists of
mobile texting programs for participants, and web services for care teams. We are an innovator in
developing Interactive Automated Text (IAT) programs.
SanusEO’s Patient Engagement Platform (PEP) delivers client-branded educational and supportive
daily text messages on program participants’personal mobile phone. Patient centered and focused on
individuals with chronic disease, SanusEO’s mobile texting programs trigger behavior modification in five
key areas:
1. Medication adherence
2. Monitoring of vitals
3. Diet
4. Physical activity
5. Communication with healthcare providers
PEP provides an automated reporting tool that identifies at-risk participants in real time and sends
daily alerts to the care team for immediate intervention and longer term care planning. Care teams
have access to self-reported participant data in real time through a HIPAA secure web portal.
PROVEN RESULTS: 65% response rates 80% completion rates 93% satisfaction1
SanusEO’s platform is standalone, scalable and high impact.
Adoption is fast and easy for care teams providing immediate
improvements in financial, quality and participants outcomes
for your organization. Our protocols use the latest clinical
practice guidelines to deliver high touch, high impact mobile
intervention and engagement programs.
• Interactive Automated Text messaging programs
• HIPAA secure web portal
• Red-flag reporting tool of at-risk participants
• Disease specific messages
• Participant progress tracking and reporting
• Ease of implementation
• Simple, secure, high impact for diverse patient populations
“8 of 9 mobile texting programs deliver positive behavior
modification in patients with chronic disease.”2
For a quick four question demo, text“SanusEO”to 84700.
SanusEO.com | (888) 603-9062 | questions@sanuseo.com
2. SanusEO Mobile Solutions: Your Partner in Population Health Management.
Designed by a clinical team of physicians, nurses and healthcare outcomes specialists. SanusEO’s
Mobile’s Transition Care Program (TCP) uses a combination of mobile technology and web services to
coach participants with chronic disease to stay healthy, and avoid returning to the hospital.
TCP is a 30-day interactive program that delivers text messages
timed for optimum self-care after hospital discharge.
• Participants enrolled in simple five minute process
• Daily message content focused on disease management
• Written at a 6th
grade reading level
• Available in English and Spanish
• Automated alerts sent to care team call center
• Comprehensive program data available to care team designee
Proven results for post-discharge transition care:
• Over 80% of SanusEO messages require participant response, providing the care team with
participant progress and daily notifications of at-risk participants
• A 65% response rate to text questions confirms successful patient participation and engagement
• Demonstrated 57% decrease in 30-day hospital readmissions
Providers benefit from the program in several key areas:
• Supports achieving National Quality Strategy Standards to reduce all
readmissions by 20%
• Minimizes potential CMS penalties, and denied reimbursement
• Improves ability to identify and engage with at-risk participants
• Engages participants with provider-branded text messages
• Improves HCAHPS 5-star quality ratings including patient satisfaction
• HIPAA secure message transmission and data platform
“I feel the simplicity of the SanusEO program was beneficial for participants with diabetes by giving them
daily reminders about how to manage their disease. Participants have been very engaged with the
program, and I feel we are reaching participants who were previously disengaged.”
-Amanda Meyer, RN/DE
1
Ambrecht, Eric S. SLUCOR, Program Evaluation Report: Mobile Texting to Support Post-Discharge Transition Care and Reduce 30 Day Readmissions, June 12, 2015.
2
Cole-Lewis H, Kershaw T. Text messaging as a tool for behavior change in disease prevention and management Epidemiol Rev. 2010; 32(1):56-69.
For a quick four question demo, text“SanusEO”to 84700
SanusEO.com | (888) 603-9062 | questions@sanuseo.com
Transition Care
Program
General • Diabetes • Congestive Heart Failure