Smeebi's CEO Rob Connell introduces online business analytics for small business owners and their accountants at the Business Show and Accountex, ExCel, London, on June 6th & 7th 2013, Through Smeebi's Cloud based approached we can democratize BI,
Creating motivating and personalized incentive plans | webinarAnaplan
Sales compensation plans are traditionally designed around sales roles, and they assume every individual has the same motivations—which psychologists would disagree with. One of the great visions for sales compensation is to provide a level of personalization to sales comp plans to maximize the motivation of individual sales representatives.
As a result, more and more companies are tailoring their incentive plans to increase motivation in their sales reps and encourage desired sales behaviors. Join Steve Marley, co-author of The Future of Sales Compensation, in this webinar as he discusses how companies are enabling personalized incentives to benefit both the individual and the company.
Having data doesn't solve any business problem. Finding actionable insights and stories and implementing them to optimize business processes does.
This presentation was created by Sundeep Reddy Mallu for a virtual session with people at Indian School of Business (ISB) - Institute of Data Science.
The slides talk about how to create data stories and what parameters to keep in mind while creating one. With real-time case-studies and use cases of data storytelling, this presentation talks about how business leaders can identify Big, Useful, and surprising insights from big data sets.
This document discusses Enterprise Performance Management (EPM) analytics and was presented by Gary Cokins. It provides an agenda that covers what EPM is, what business analytics is, eight pressures that have increased interest in EPM, and how EPM can act as a value multiplier through integration. Some of the pressures discussed include executives' frustration with strategy failure, increased accountability, and the need for more rapid decision making. The presentation argues that EPM and business analytics can help address these pressures by providing insights, solving problems, and enabling better and quicker decisions.
Most law firm marketing and business development professionals believe law firm growth prospects are more promising this year than last, although competition is the top barrier to growth, according to a new survey. The study was published by LexisNexis provides peer perspective on the state of legal marketing – and more importantly benchmarks for improving overall business development strategy. Key statistics and trends on how law firms are tackling evolving challenges stemming from the survey include: More than half of those surveyed (57%) are sanguine about law firm growth this year, while about one-third expect growth to remain flat. Just 5% expressed pessimism; Competition was the single largest challenge to law firm growth according to 52% of respondents; Upwards of 90% believe there is a fairly clear distinction between “law firm marketing” and “law firm business development.”
'Recession-proofing' your Business with DataGanes Kesari
This session was presented on May 7th 2020, in a Webinar organized by Gramener.
https://info.gramener.com/recession-proofing-your-business-with-data
COVID-19 has disrupted every industry and precipitated a recession. With the virus still in the early stages of progression, the only certainty is that the pains to the global economy will be prolonged.
Is your business ready for the long haul? Data is your best ally to navigate the crisis and come out stronger. This webinar will show you how.
What will I learn?
Which areas of your business can benefit most with a data-driven response.
A framework to identify use cases that will deliver the biggest bang for the buck.
How to identify new market opportunities and customers through creative approaches with data.
AGENDA:
- Relevance of data in the current crisis
- How data science can help you stay prepared to navigate the recession
- Industry case studies from Gramener's work to help clients respond to COVID-19
Creating motivating and personalized incentive plans | webinarAnaplan
Sales compensation plans are traditionally designed around sales roles, and they assume every individual has the same motivations—which psychologists would disagree with. One of the great visions for sales compensation is to provide a level of personalization to sales comp plans to maximize the motivation of individual sales representatives.
As a result, more and more companies are tailoring their incentive plans to increase motivation in their sales reps and encourage desired sales behaviors. Join Steve Marley, co-author of The Future of Sales Compensation, in this webinar as he discusses how companies are enabling personalized incentives to benefit both the individual and the company.
Having data doesn't solve any business problem. Finding actionable insights and stories and implementing them to optimize business processes does.
This presentation was created by Sundeep Reddy Mallu for a virtual session with people at Indian School of Business (ISB) - Institute of Data Science.
The slides talk about how to create data stories and what parameters to keep in mind while creating one. With real-time case-studies and use cases of data storytelling, this presentation talks about how business leaders can identify Big, Useful, and surprising insights from big data sets.
This document discusses Enterprise Performance Management (EPM) analytics and was presented by Gary Cokins. It provides an agenda that covers what EPM is, what business analytics is, eight pressures that have increased interest in EPM, and how EPM can act as a value multiplier through integration. Some of the pressures discussed include executives' frustration with strategy failure, increased accountability, and the need for more rapid decision making. The presentation argues that EPM and business analytics can help address these pressures by providing insights, solving problems, and enabling better and quicker decisions.
Most law firm marketing and business development professionals believe law firm growth prospects are more promising this year than last, although competition is the top barrier to growth, according to a new survey. The study was published by LexisNexis provides peer perspective on the state of legal marketing – and more importantly benchmarks for improving overall business development strategy. Key statistics and trends on how law firms are tackling evolving challenges stemming from the survey include: More than half of those surveyed (57%) are sanguine about law firm growth this year, while about one-third expect growth to remain flat. Just 5% expressed pessimism; Competition was the single largest challenge to law firm growth according to 52% of respondents; Upwards of 90% believe there is a fairly clear distinction between “law firm marketing” and “law firm business development.”
'Recession-proofing' your Business with DataGanes Kesari
This session was presented on May 7th 2020, in a Webinar organized by Gramener.
https://info.gramener.com/recession-proofing-your-business-with-data
COVID-19 has disrupted every industry and precipitated a recession. With the virus still in the early stages of progression, the only certainty is that the pains to the global economy will be prolonged.
Is your business ready for the long haul? Data is your best ally to navigate the crisis and come out stronger. This webinar will show you how.
What will I learn?
Which areas of your business can benefit most with a data-driven response.
A framework to identify use cases that will deliver the biggest bang for the buck.
How to identify new market opportunities and customers through creative approaches with data.
AGENDA:
- Relevance of data in the current crisis
- How data science can help you stay prepared to navigate the recession
- Industry case studies from Gramener's work to help clients respond to COVID-19
This webinar was hosted by Gramener's CEO/Co-Founder, Anand S, and Ganes Kesari, Head of Analytics/Co-Founder on how data can help firms recover quickly throughout the recession and recovery period.
Who should watch this webinar :
Analytics Leaders, Business Leaders, CDOs, CTOs, etc.
Few takeaways :
-Which aspects of your company could benefit the most from a data-driven response?
-A strategy for identifying use cases that will provide the most value for the money.
How to use data in creative ways to uncover new market opportunities and customers.
Objectives :
-Data's utility in COVID situation
-How data science may assist you in navigating the recession
-Gramener's industry case studies to assist businesses in responding to COVID-19
Full Webinar: https://info.gramener.com/recession-proofing-your-business-with-data
To know more from industry leaders visit our official website: https://gramener.com/
The document discusses strategic alignment and how it is the key finding from a research project on revenue growth. It finds that 91% of companies fail to achieve internal and external strategic alignment across their corporate, product, marketing, and sales strategies. True strategic alignment begins with thorough market research and a clear corporate strategy defined by the CEO, which then guides aligned functional strategies down the revenue value chain.
Understanding Profit/Loss Lineage to Successfully Deploy Information Manageme...Cognizant
Organizations increasingly are embracing information management and business information technology as a means of leading to profitability, but preparation—achieving an understanding of the company's “P&L Lineage”—is an essential first step.
This document discusses business intelligence in finance and accounting and how it can help organizations become more agile. It describes the author's experience in finance transformation projects. It then discusses challenges that can arise from ineffective BI systems, such as reduced agility, lack of standardization, and sub-optimal decision making. Finally, it suggests that implementing a mature BI solution through ensuring goals are met, having strong governance, aligning with objectives, and using emerging technologies can help address these challenges.
Using Mobility to Expand Planning and Performance Management Best PracticesSAP Analytics
http://spr.ly/Finance_PM - Explore how finance organizations can use mobile solutions to help expand planning and performance management best practices in order to transform business (Beyond Budgeting, 2013).
How to Measure What Matters:
What is a KPI and what makes a good one?
Who should be involved in data driven decision making in your business?
What tools do you need to start being data-driven?
What should you measure?
Next Steps & Best Practices
Cegos Benchmark For Effective Kam In The 21st Century D Fleiter 2011 07 23DieterFleiter
This document discusses effective key account management strategies for the 21st century. It outlines 12 key elements: 1) clear account selection criteria and de-selection rules, 2) account strategies driven by corporate strategy, 3) clear competitive strategies, 4) senior management attention, 5) multidisciplinary teams, 6) high calibre account managers, 7) adding measurable value, 8) cost reduction focus, 9) simple performance measures, 10) defined roles and incentives, 11) enhanced knowledge, and 12) short action plans and reviews. Companies that implement these elements achieve better returns than those who do not follow a strategic approach to key account management.
Data Analysis has been the buzz word this decade. Data Storytelling will be the next big influencer in Value creation.
Find out how Gramener is shaping the Data Storytelling landscape.
Recession-proofing your business with dataGramener
COVID19 has enabled all the business across the world to think out of the box. Data and technology are our major allies. This presentation talks about how data and technology can be leveraged to fight the covid19 recession and help businesses to come out of the pandemic stronger.
Author 1: Ganes Kesari - Head of Analytics, Gramener
Author 2: Anand S. - CEO, Gramener
Watch the full webinar on the topic: https://info.gramener.com/recession-proofing-your-business-with-data
Trends impacting budgets: CPA Australia Emerging Leaders, Melbourne May 2016. A short presentation: what's wrong with budgets, why is there pressure to change? What does a newly skilled SME sector and the emergence of incredibly powerful but cheap IT mean, when it intersects the growing importance of non-accounting numbers?
This document outlines a five-stage process for building a data-driven marketing strategy. The stages are: 1) Make data a habit by defining key performance indicators; 2) Audit your current data landscape to understand what data you have; 3) Identify gaps in your data and strategies to fill them; 4) Commit to improving data quality; and 5) Leverage technology to turn raw data into insights. Following these stages will help organizations avoid common pitfalls and create an effective data-driven marketing strategy.
The document discusses 7 truths about metrics and how they are often misused. Metrics should align with and derive from business goals, but often managers choose metrics first before understanding needs. This can lead to unintended consequences, like Continental Airlines rewarding pilots for reducing fuel which hurt customer satisfaction. The document advises that metrics should reflect goals and processes, not measure individuals, in order to optimize organizational performance.
Occam - Building Your Own Data-driven Marketing StrategyRoger Stevens
This document outlines a five-stage strategy for building a data-driven marketing strategy. The stages are: 1) Make data a habit by defining key performance indicators; 2) Analyze your data landscape by auditing what data you have; 3) Fill data gaps by gathering needed data while respecting customer privacy; 4) Commit to data quality by investing in people, processes and technology; 5) Leverage technology to turn raw data into insights. Implementing this strategy in a careful, step-by-step manner can help marketers avoid common pitfalls and ensure their data delivers actionable insights to inform decisions.
An IT strategy is a comprehensive plan that guides an organization on how technology can help achieve its goals, boost competitiveness, and increase success. It should consider all aspects of technology management and how investments support the overall business strategy. Key factors in developing an integrated IT strategy include understanding stakeholder needs, as the business is the primary customer of the IT function. In the past, IT strategies were often developed in isolation without input from business stakeholders, resulting in strategies not aligned to business needs. Developing a meaningful IT strategy requires understanding the business's strategic drivers, the current state of IT, gaps and opportunities for improvement, and defining a future vision for IT that supports business goals.
Enhancement in NDT inspection for operational effectiveness, efficiency and e...Innerspec Technologies
We intend to show that any change shall be linked, not only to improvement, but also to immediate cost reduction so that all management structure can conceive quick implementation as
part of its department strategy & enhancement in their budget cost.
For that, concepts such as effectiveness, efficiency and excellence must be approached. We will give clear saving cost ways which will follow the terminology.
In Financial terms and without a deep analysis, we can conrm cost savings above 30% from current prices are achieved.
Sales White Paper: ROI On Sales EffectivenessAltify
This document discusses calculating return on investment (ROI) for sales effectiveness projects. It provides context on critical success factors and defines the key levers that affect sales performance as the number of deals, average deal size, close rate, and length of sales cycle.
The summary discusses two methods for calculating ROI - a simpler method and a more complex method. The simpler method looks at average deal size, operating margin, revenue types, retention rates, number of salespeople, and targets for the key performance levers. It also accounts for vendor costs and internal administration costs to determine the anticipated return. The document aims to provide a framework for customers to assess expected ROI for a sales effectiveness project.
Workshop ISPIM 2020 - Massive Collective Intelligence: how will the Covid19 c...bluenove
The presentation by Martin DUVAL (Co-Founder at Bluenove) about HOW MASSIVE COLLECTIVE INTELLIGENCE IS TRANSFORMING INNOVATION MANAGEMENT during a workshop at the ISPIM online conference on June 9th, 2020.
The agenda was:
1) Why massive collective intelligence mobilization is a key lever that innovation managers should activate and lead
2) What different timings and types of operational and strategic plans could be addressed
3) What methodologies and digital technologies should be used
4) What key success factors to consider
5) How this may change the new role of innovation management in the long term
Total Customer Experience Management Overview #TCE #CEM -- The Why, What and HowVishal Kumar
This is a CEM tutorial & TCELab introduction presentation we put together for our TCELab Sales Affiliates and Partners -- explains an overview of Total Customer Experience Management, Why your customer's CEO's will love it, your opportunity, and how TCELab's products and services fit into the CEM / Big Data / Customer Loyalty Space.
A must watch for CEM enthusiast or any business professionals interesting in reducing churn.
Find video at: http://www.youtube.com/watch?v=BFPDmM4Ct1E
Or read it in our corporate blog: http://tce.io/tutecast
Video itinerary:
0:00:07 What is Customer Experience Management (CEM)?
0:02:04 Why do CEO’s care?
0:04:15 Why CEM vendor should be excited?
0:07:15 What does CEM Program looks like?
0:07:45 Design of a CEM Program: CEM Program Components
0:11:20 Design of a CEM Program: Disparate Sources of Business Data
0:14:23 Design of a CEM Program: Data Linkage (connecting data to answer different question)
0:17:17 Design of a CEM Program: Integrating your business data (mapping organization silos with survey type)
0:20:58 Design of a CEM Program: Three ways to grow business… why just NPS is not enough?
0:25:40 TCELab product plug but some cross winds of CEM gold information
0:33:10 TCELab CLAAP Platform but some cross winds of CEM gold information
0:39:00 TCELab product execution process, time-lengths & other relevant information around it (information relevant to affiliate networks)
0:43:30 TCELab product lists (information relevant to affiliate networks)
0:52:40 TCELab case study: Kashoo + lot of good information for SAAS companies CEM program
For More, please visit http://www.tcelab.com
The Art of Storytelling Using Data ScienceGramener
Gramener's VP - Sales, APAC Region, Vijayam Sirikonda interacted with the students of IIM Raipur and talked about the importance of data storytelling for business users.
Designing Culture to Drive Customer Experience James Prentis
This document summarizes a presentation about using culture to drive customer experience. It discusses how culture is important to both employees and customers. An effective culture aligns employee and customer experiences around business strategy. There are two approaches to culture change - targeted interventions for specific issues, or holistic transformation. Behavioral science can identify root causes of behaviors and test targeted interventions through pilots before scaling changes. The presentation provides frameworks for diagnosing issues, designing interventions using concepts like choice architecture and social norms, deploying pilots, and measuring their impact.
Business intelligence (BI) provides employees with information to make better business decisions. By giving employees access to strategic information from across the organization through a single access point, they can improve the quality of their decisions. This leads to lower costs through improved operational efficiency, reduced inventory costs, and leveraging existing IT investments. Revenue can also be increased by negotiating better contracts and identifying the most profitable customers and products. Overall, BI empowers employees and creates an agile organization that can more effectively meet business objectives.
Mary Juetten presented on using key performance indicators (KPIs) to manage and grow small law practices. She discussed that KPIs can help firms focus on client experience, collections, and cash flow rather than just billable hours. Juetten provided a framework for KPIs including client development, productivity, profitability, and client experience. She emphasized starting with basic metrics and refining the approach over time with the help of technology and continuous improvement of processes.
This webinar was hosted by Gramener's CEO/Co-Founder, Anand S, and Ganes Kesari, Head of Analytics/Co-Founder on how data can help firms recover quickly throughout the recession and recovery period.
Who should watch this webinar :
Analytics Leaders, Business Leaders, CDOs, CTOs, etc.
Few takeaways :
-Which aspects of your company could benefit the most from a data-driven response?
-A strategy for identifying use cases that will provide the most value for the money.
How to use data in creative ways to uncover new market opportunities and customers.
Objectives :
-Data's utility in COVID situation
-How data science may assist you in navigating the recession
-Gramener's industry case studies to assist businesses in responding to COVID-19
Full Webinar: https://info.gramener.com/recession-proofing-your-business-with-data
To know more from industry leaders visit our official website: https://gramener.com/
The document discusses strategic alignment and how it is the key finding from a research project on revenue growth. It finds that 91% of companies fail to achieve internal and external strategic alignment across their corporate, product, marketing, and sales strategies. True strategic alignment begins with thorough market research and a clear corporate strategy defined by the CEO, which then guides aligned functional strategies down the revenue value chain.
Understanding Profit/Loss Lineage to Successfully Deploy Information Manageme...Cognizant
Organizations increasingly are embracing information management and business information technology as a means of leading to profitability, but preparation—achieving an understanding of the company's “P&L Lineage”—is an essential first step.
This document discusses business intelligence in finance and accounting and how it can help organizations become more agile. It describes the author's experience in finance transformation projects. It then discusses challenges that can arise from ineffective BI systems, such as reduced agility, lack of standardization, and sub-optimal decision making. Finally, it suggests that implementing a mature BI solution through ensuring goals are met, having strong governance, aligning with objectives, and using emerging technologies can help address these challenges.
Using Mobility to Expand Planning and Performance Management Best PracticesSAP Analytics
http://spr.ly/Finance_PM - Explore how finance organizations can use mobile solutions to help expand planning and performance management best practices in order to transform business (Beyond Budgeting, 2013).
How to Measure What Matters:
What is a KPI and what makes a good one?
Who should be involved in data driven decision making in your business?
What tools do you need to start being data-driven?
What should you measure?
Next Steps & Best Practices
Cegos Benchmark For Effective Kam In The 21st Century D Fleiter 2011 07 23DieterFleiter
This document discusses effective key account management strategies for the 21st century. It outlines 12 key elements: 1) clear account selection criteria and de-selection rules, 2) account strategies driven by corporate strategy, 3) clear competitive strategies, 4) senior management attention, 5) multidisciplinary teams, 6) high calibre account managers, 7) adding measurable value, 8) cost reduction focus, 9) simple performance measures, 10) defined roles and incentives, 11) enhanced knowledge, and 12) short action plans and reviews. Companies that implement these elements achieve better returns than those who do not follow a strategic approach to key account management.
Data Analysis has been the buzz word this decade. Data Storytelling will be the next big influencer in Value creation.
Find out how Gramener is shaping the Data Storytelling landscape.
Recession-proofing your business with dataGramener
COVID19 has enabled all the business across the world to think out of the box. Data and technology are our major allies. This presentation talks about how data and technology can be leveraged to fight the covid19 recession and help businesses to come out of the pandemic stronger.
Author 1: Ganes Kesari - Head of Analytics, Gramener
Author 2: Anand S. - CEO, Gramener
Watch the full webinar on the topic: https://info.gramener.com/recession-proofing-your-business-with-data
Trends impacting budgets: CPA Australia Emerging Leaders, Melbourne May 2016. A short presentation: what's wrong with budgets, why is there pressure to change? What does a newly skilled SME sector and the emergence of incredibly powerful but cheap IT mean, when it intersects the growing importance of non-accounting numbers?
This document outlines a five-stage process for building a data-driven marketing strategy. The stages are: 1) Make data a habit by defining key performance indicators; 2) Audit your current data landscape to understand what data you have; 3) Identify gaps in your data and strategies to fill them; 4) Commit to improving data quality; and 5) Leverage technology to turn raw data into insights. Following these stages will help organizations avoid common pitfalls and create an effective data-driven marketing strategy.
The document discusses 7 truths about metrics and how they are often misused. Metrics should align with and derive from business goals, but often managers choose metrics first before understanding needs. This can lead to unintended consequences, like Continental Airlines rewarding pilots for reducing fuel which hurt customer satisfaction. The document advises that metrics should reflect goals and processes, not measure individuals, in order to optimize organizational performance.
Occam - Building Your Own Data-driven Marketing StrategyRoger Stevens
This document outlines a five-stage strategy for building a data-driven marketing strategy. The stages are: 1) Make data a habit by defining key performance indicators; 2) Analyze your data landscape by auditing what data you have; 3) Fill data gaps by gathering needed data while respecting customer privacy; 4) Commit to data quality by investing in people, processes and technology; 5) Leverage technology to turn raw data into insights. Implementing this strategy in a careful, step-by-step manner can help marketers avoid common pitfalls and ensure their data delivers actionable insights to inform decisions.
An IT strategy is a comprehensive plan that guides an organization on how technology can help achieve its goals, boost competitiveness, and increase success. It should consider all aspects of technology management and how investments support the overall business strategy. Key factors in developing an integrated IT strategy include understanding stakeholder needs, as the business is the primary customer of the IT function. In the past, IT strategies were often developed in isolation without input from business stakeholders, resulting in strategies not aligned to business needs. Developing a meaningful IT strategy requires understanding the business's strategic drivers, the current state of IT, gaps and opportunities for improvement, and defining a future vision for IT that supports business goals.
Enhancement in NDT inspection for operational effectiveness, efficiency and e...Innerspec Technologies
We intend to show that any change shall be linked, not only to improvement, but also to immediate cost reduction so that all management structure can conceive quick implementation as
part of its department strategy & enhancement in their budget cost.
For that, concepts such as effectiveness, efficiency and excellence must be approached. We will give clear saving cost ways which will follow the terminology.
In Financial terms and without a deep analysis, we can conrm cost savings above 30% from current prices are achieved.
Sales White Paper: ROI On Sales EffectivenessAltify
This document discusses calculating return on investment (ROI) for sales effectiveness projects. It provides context on critical success factors and defines the key levers that affect sales performance as the number of deals, average deal size, close rate, and length of sales cycle.
The summary discusses two methods for calculating ROI - a simpler method and a more complex method. The simpler method looks at average deal size, operating margin, revenue types, retention rates, number of salespeople, and targets for the key performance levers. It also accounts for vendor costs and internal administration costs to determine the anticipated return. The document aims to provide a framework for customers to assess expected ROI for a sales effectiveness project.
Workshop ISPIM 2020 - Massive Collective Intelligence: how will the Covid19 c...bluenove
The presentation by Martin DUVAL (Co-Founder at Bluenove) about HOW MASSIVE COLLECTIVE INTELLIGENCE IS TRANSFORMING INNOVATION MANAGEMENT during a workshop at the ISPIM online conference on June 9th, 2020.
The agenda was:
1) Why massive collective intelligence mobilization is a key lever that innovation managers should activate and lead
2) What different timings and types of operational and strategic plans could be addressed
3) What methodologies and digital technologies should be used
4) What key success factors to consider
5) How this may change the new role of innovation management in the long term
Total Customer Experience Management Overview #TCE #CEM -- The Why, What and HowVishal Kumar
This is a CEM tutorial & TCELab introduction presentation we put together for our TCELab Sales Affiliates and Partners -- explains an overview of Total Customer Experience Management, Why your customer's CEO's will love it, your opportunity, and how TCELab's products and services fit into the CEM / Big Data / Customer Loyalty Space.
A must watch for CEM enthusiast or any business professionals interesting in reducing churn.
Find video at: http://www.youtube.com/watch?v=BFPDmM4Ct1E
Or read it in our corporate blog: http://tce.io/tutecast
Video itinerary:
0:00:07 What is Customer Experience Management (CEM)?
0:02:04 Why do CEO’s care?
0:04:15 Why CEM vendor should be excited?
0:07:15 What does CEM Program looks like?
0:07:45 Design of a CEM Program: CEM Program Components
0:11:20 Design of a CEM Program: Disparate Sources of Business Data
0:14:23 Design of a CEM Program: Data Linkage (connecting data to answer different question)
0:17:17 Design of a CEM Program: Integrating your business data (mapping organization silos with survey type)
0:20:58 Design of a CEM Program: Three ways to grow business… why just NPS is not enough?
0:25:40 TCELab product plug but some cross winds of CEM gold information
0:33:10 TCELab CLAAP Platform but some cross winds of CEM gold information
0:39:00 TCELab product execution process, time-lengths & other relevant information around it (information relevant to affiliate networks)
0:43:30 TCELab product lists (information relevant to affiliate networks)
0:52:40 TCELab case study: Kashoo + lot of good information for SAAS companies CEM program
For More, please visit http://www.tcelab.com
The Art of Storytelling Using Data ScienceGramener
Gramener's VP - Sales, APAC Region, Vijayam Sirikonda interacted with the students of IIM Raipur and talked about the importance of data storytelling for business users.
Designing Culture to Drive Customer Experience James Prentis
This document summarizes a presentation about using culture to drive customer experience. It discusses how culture is important to both employees and customers. An effective culture aligns employee and customer experiences around business strategy. There are two approaches to culture change - targeted interventions for specific issues, or holistic transformation. Behavioral science can identify root causes of behaviors and test targeted interventions through pilots before scaling changes. The presentation provides frameworks for diagnosing issues, designing interventions using concepts like choice architecture and social norms, deploying pilots, and measuring their impact.
Business intelligence (BI) provides employees with information to make better business decisions. By giving employees access to strategic information from across the organization through a single access point, they can improve the quality of their decisions. This leads to lower costs through improved operational efficiency, reduced inventory costs, and leveraging existing IT investments. Revenue can also be increased by negotiating better contracts and identifying the most profitable customers and products. Overall, BI empowers employees and creates an agile organization that can more effectively meet business objectives.
Mary Juetten presented on using key performance indicators (KPIs) to manage and grow small law practices. She discussed that KPIs can help firms focus on client experience, collections, and cash flow rather than just billable hours. Juetten provided a framework for KPIs including client development, productivity, profitability, and client experience. She emphasized starting with basic metrics and refining the approach over time with the help of technology and continuous improvement of processes.
This document discusses 5 steps to achieving successful Sales and Operations Planning (S&OP). It begins by outlining some common challenges companies face with S&OP including lack of timely and quality data. It then details the 5 steps as: 1) Innovation and strategy review to plan for new products and retirements, 2) Demand review including forecasting, sensing changes, and shaping demand, 3) Supply review of inventory and production planning, 4) Financial integration to understand financial impacts, and 5) Executive business review to agree on plans. Having accurate data and the right tools at each step helps ensure consensus planning and performance.
Wal-Mart discovered through data mining that sales of diapers and beer were correlated on Friday nights. It found men were being asked to pick up diapers on their way home from work. On Fridays, men would buy beer for the trouble of getting diapers. By moving diapers and beer closer together in stores, Wal-Mart saw significantly increased sales of both products.
Business analytics is the process of using statistical methods and technologies to analyze historical business data in order to gain insights and improve strategic decision making. It helps businesses increase profits, market share, and shareholder returns. Business analytics focuses on developing new understandings of past business performance through continuous data exploration and analysis. The results of business analytics can be used directly for decision making or to drive automated decisions.
Business Intelligence White Paper March11craig1201
This document discusses how business intelligence (BI) tools can help small and medium enterprises (SMEs) navigate economic challenges by providing insights from their data. Specifically:
1) BI tools allow SMEs to analyze data from various sources to understand which products and customers are most profitable and how business decisions may impact key metrics.
2) While traditionally seen as too complex and expensive for SMEs, lower-cost BI solutions now exist that are designed for smaller businesses.
3) Implementing BI requires commitment but can provide a substantial competitive advantage by facilitating better decision-making through analytics, dashboards, and reporting.
5 KPIs that can boost your business intelligence programGrant Thornton LLP
Many finance and IT executives acknowledge that large-scale data analysis is key to organization strategy for market differentiation. Still, a large portion of food and beverage consumer packaged goods companies the next steps are murky. Here are 5 KPIs to help you boost your BI programs. For more on making business intelligence work for your company, click here: http://gt-us.co/WHvOfw
Business Intelligence (BI) for Recession on Digit Channel ConnectDhiren Gala
Business Intelligence (BI) is made for times like these! “When cash runs out that’s when thinking starts.” This statement is very true in downturn or recession times
- Sanjay Mehta on Digit Channel Connect
Simplifying the Complex Enterprise Performance Management MarketPack22
This presentation overviews the enterprise performance management (EPM) market and describes a new approach for realizing key strategies using better EPM software.
Linking Strategy to Metrics - KPI working Group Presentation 5Chikodi Onyemerela
This document discusses the importance of linking strategy to metrics for the British Council. It defines key terms like strategy, metrics, and KPIs. The document provides examples of different types of metrics that could be used by the British Council, including product, market, communication, and new product development metrics. It also discusses frameworks like the balanced scorecard that can be used to link strategic objectives to metrics across key areas like finance, customers, internal processes, and learning/growth. Overall, the document advocates for using the right metrics to measure strategy and ensure resources are focused on achieving organizational goals.
The future of integrated business planning ppt.Minuchaudhari1
The document discusses integrated business planning (IBP), including defining IBP, why it is important, tips for succeeding with IBP, and benefits. IBP takes a holistic approach to planning that incorporates financial and operational data across an organization. It aims to create alignment between strategy, planning, and execution. Companies that adopt IBP can realize benefits like reduced costs, improved customer service, and faster product development.
Creating Performance Measures for Warehouses.pdfGirish Vs
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This document provides guidance on developing and implementing an effective strategic marketing plan. It emphasizes the importance of having a clear strategic direction and measurable goals. Key aspects discussed include involving stakeholders, understanding the market environment, aligning the plan with organizational objectives, developing strategies and tactics, monitoring progress through metrics and reporting, and continually updating the plan based on results. The overall message is that an effective strategic marketing plan requires focus, accountability, and continuous optimization based on performance.
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Seminar why & how to use business intelligence slides
1. By
Rob
Connell
CEO
of
Smeebi
Why and how to use
Business Intelligence
Monday, June 17, 13
2. Objectives for today:
Get an understanding of BI and the terms - but first of all, lets
establish do you need BI?
What business problems do you have that can’t be easily solved,
identifiable technical and business pain points?
Most companies fail due to poor financial management, perhaps
cash flow, uncontrolled growth, lack of access to funds?
So let’s see if BI can help and how? Remember a bad plan is
better than no plan!
Monday, June 17, 13
5. BI defined
- break
through the
hype
5
mins
Democratizing
BI - effective
solutions
demanded by any
sized business
10
mins
Agenda:
Monday, June 17, 13
6. BI defined
- break
through the
hype
5
mins
Democratizing
BI - effective
solutions
demanded by any
sized business
10
mins
Practical application
of BI for an SME with use of
Financial Management KPIs
10
mins
Agenda:
Monday, June 17, 13
7. BI defined
- break
through the
hype
5
mins
Democratizing
BI - effective
solutions
demanded by any
sized business
10
mins
Practical application
of BI for an SME with use of
Financial Management KPIs
10
mins
Demonstration
of Smeebi
- cloud based BI
5
mins
Agenda:
Monday, June 17, 13
8. BI defined - break through the hype
Monday, June 17, 13
9. What’s all the hype on BI about?
Business Intelligence?
Business Analytics?
CPM /BPM Performance Management?
Data Visualization?
Big Data?
Mobile BI?
BI is simply about making sure this data is accurate and gets
into the rights hands in a timely manner.
Smeebi demonstrates it doesn’t have to
be complicated for the business user...
Monday, June 17, 13
15. Current trends in BI..
Self service business intelligence or selling business function managers
will help grow the industry to a 14 billion dollar market.
Moving away from large data warehouse solutions and scheduled static
tabular reports and more about what you want when you want it,
available where you want it online:
Data Visualization Integration 33% to 69%
Dashboard adoption 58% to 91%
Mobile BI integration 9% to 48%
Monday, June 17, 13
16. Some more background on BI..
Another popular term is Business Performance Management (BPM) or Corporate
Performance Management (CPM) emerged from tools like the Balanced Scorecard
(introduced in 1992) and Key Performance Indicators (KPIs).
Initially collecting and reporting a small number of ‘balanced’ KPIs to manage
and monitor strategy execution.
Ever-increasing amounts of data and innovations with predictive analytics,
big data analytics and interactive performance reports streamed to our
mobile devices with up-to-date data visualizations.
This drives fact-based decision-making (both operationally and strategically)
and generates truly powerful competitive advantages.
Strategically it is effective but not always cascading down to an operational
level. Something smaller organisations should be in a better position to do.
Monday, June 17, 13
17. What are the most popular and effective tools
According to “20 Years of Measuring and Managing Business Performance From KPIs
and Dashboards to Performance Analytics and Big Data”
Number 1 is Key Performance Indicators - over two-thirds.
In second place is performance appraisals (60%)
Over 50% use mission and vision statements, to provide organizations with a common
purpose and direction.
The fourth most popular management tool – with just over half of all companies – are
management dashboards which bring together performance information (often in
graphs, charts and traffic lights) in a concise display so that performance levels are
easier to communicate and understand.
Other popular tools were benchmarking (41%), Balanced Score Card (28%) and rolling
forecasting (33%).
Monday, June 17, 13
18. What is being measured?
Financial performance is still the most measured aspect of any business, almost
100 percent of companies (87% of organisations if government included).
Almost 100% of companies measure financial performance.
2nd is operational performance (75%)
Customer (69%)
Employees (68%)
Sales and marketing (53%).
Lower numbers of companies also measure aspects of IT performance, culture and leadership,
social responsibility and environmental performance, as well as supply-chain performance.
Without the strategic direction it is harder to set targets
for KPIs, assess individual performance and find the right
benchmarks.
Monday, June 17, 13
19. Practical application of BI for an SME
with use of Financial Management KPIs
Monday, June 17, 13
20. Practical application for a small business
A good starting point:
The Financial Management Report & KPI’s
Too many business owners spend hours pouring over multiple
spreadsheets, P&L reports and calculations with little end
product.
Whilst there are many different aspects to this problem, one
issue we will look at in detail is the use of Key Performance
Indicators.
Monday, June 17, 13
21. Why do businesses need KPIs and real-time analysis?
The pressures on small businesses have never been greater.
7 out of 10 new employers survive at least two years and 51 % survive at
least five years. The key reason they give for failure is mismanagement.
“Over the years Ten Forward Finance have had many clients approach us
for assistance with a failing business. In truth the majority of the issues
they experience turn out to be due to poor financial management.
However , we also see another worrying trend; the lack of easy to
understand ‘Real-Time’ information”
Nathan Balakrishnan TFF, Certified Chartered Accountants
Monday, June 17, 13
22. KPI Definition:
Key Performance Indicators (KPIs) can be
defined as measures that provide managers
with the most important performance
information to enable them to understand
the performance level of the organisation.
KPIs should clearly link to the strategic
objectives of the organisation and therefore
help monitor the execution of the business
strategy.
Education
The act of measuring KPI promotes an atmosphere
of learning in an organization and fosters critical
conversations. These discussions educate all
personnel involved.
Vital Information
KPIs provide small business owners with an immediate snapshot of the overall
performance of their business. These important KPIs provide vital decision-making
information.
The Financial Management Report & KPI’s
Monday, June 17, 13
23. KPIs driving smart activity
KPIs have a certain level of importance in an organization, but only if the KPI
leads to actionable steps to achieve a goal.
The company must convert the measured, quantified data into actionable items
to meet its goal.
Here are some examples of the type of KPI’s that you may find useful:
Improvement in Profitability
Improvement in Revenue growth
Improvement in net-new customers gained
Improvement in customer satisfaction
Monday, June 17, 13
24. What do you want from your business?
Are you just starting out, have you been running your business for a
few years?
Are you looking to sell?
Would you like more free time?
Do you want to generate enough free cash so you can be mortgage
free in 3 years?
Popular KPI’s:
Debtor Days
P&L after tax
Gross Margin
Revenue
Current Ratio
Monday, June 17, 13
25. Growth Company Ltd - examples of financial ratios
What is Current Ratio?
A liquidity ratio that measures a company's ability to
pay short-term obligations. Also known as 'liquidity
ratio', 'cash asset ratio' and 'cash ratio'. The Current
Ratio formula is Current Ratio = (current assets /
current liabilities). Typically a ratio of between 1.5
and 3 indicates a healthy business at least for the
short term.
Issue: Current Ratio Declining, bank set a target.
We all know how hard it is to get any sort
of lending
Monday, June 17, 13
26. Solution:
Employ a credit controller and task them
to reduce debtor days.
Issue: Cash at Bank
Bank Balance and Debtor Days
Monday, June 17, 13
27. So how can Smeebi help Growth Company Ltd?
We’ve identified some clear issues and some targets , and we can now pro-
actively use Smeebi to track KPI’s…. Smeebi can help business owners to
analyse their finances in a way that is productive, practical and easy
Budgets for next quarters and
next year
What are the KPI’S for the next
quarters?
Need to improve on Debtor days;
Target of 45.
Improve Gross Margin to 35%
Monitor Current Ratio – min 3
Increase reserves by X.
Monday, June 17, 13
28. KPIs Conclusion
We’ve been able to see that KPI’s are important. As well as historical
analysis Smeebi also has a neat budget tool that allows planning to
see impact on KPIs.
Here are the key messages:
Revenue Your critical income from
sales.
Debtor Days How this impacts cash
flow.
Profit/Loss Retained earnings for
dividends and reinvesting.
Acid Test &
Current Ratio
Will you meet your
obligations?
Gross Margin How’s your cost control
and pricing?
Keep it Simple – 3 or 4 KPI’S
Be clear about end goals/objectives
Set attainable and realistic Goals
Ensure they can be accurately measured
Set aside regular time to analyse
Examples of KPI’s to monitor and react to:
Monday, June 17, 13
29. Democratizing BI - effective solutions
demanded by any sized business
Monday, June 17, 13
30. Recap - What is Business Intelligence?
It is performance management - remember technology is just
there to serve.
Insight from Smeebi’s parent OlapCon:
“Makes strategies measurable by developing innovative
measuring, reporting and planning solutions. More
accurate forecasts, fact based decisions and get
insights for developing business.”
Mika Hurskainen, Chairman of OlapCon, IBM Premier Partner
Monday, June 17, 13
31. Plan & Forecast
Report & Analyse Measure & Monitor
Business Performance Management
Monday, June 17, 13
32. Impactoncompetitiveness
Operational - Strategic
Automating manual work,
delivering information
effectively
For instance, improvements
over spreadsheet manual
entry & calculations and
manual report creation
Automated reports - time savings and accuracy
Monday, June 17, 13
34. Impactoncompetitiveness
Operational - Strategic
Solutions for strategy
implementation
Balance scorecard or
‘strategy map’ with KPI
measures for actual vs
target etc. and ability to
drill down to detail
Measuring against strategy including KPIs
Monday, June 17, 13
36. Impacton
competitiveness
Operational - Strategic
Streamlining processes
Typically using OLAP Cube a
powerful method for
multidimensional analysis,
together with ad hoc
reporting.
Ad hoc reporting & multi-dimensional analysis
Monday, June 17, 13
38. Impactoncompetitiveness
Operational - Strategic
Planning & Predictive Analytics,
forecasts and budgets presented in a
Dashboard overview with one ‘ multi
page’ slide show report with all
metrics and comments and trends
Smeebi also use a simple budget tool
for ‘what if’ analysis or scenario
planning, uses existing data to help get
started.
Planning and forecasting for the future:
Monday, June 17, 13
43. Set up a streamlined online office
Cloud based solutions have removed the barriers to IT:
Perhaps you switched to an on-line accounting package? Together with the new breed
of add-ons, all cloud based and therefore usually free to try and cheap to keep!
Accounting data integrated in minutes with Smeebi for reporting, analysis, budget
planning and ongoing monitoring that you are on strategy and making good timely
operational decisions.
There are other add-on tools that will integrate to help with other small business pain
points, such as CRM (Smeebi are working on adding other dimensions such as sales by
product, customer, location)
Monday, June 17, 13
44. Set up a streamlined online office
Cloud based solutions have removed the barriers to IT:
Perhaps you switched to an on-line accounting package? Together with the new breed
of add-ons, all cloud based and therefore usually free to try and cheap to keep!
Accounting data integrated in minutes with Smeebi for reporting, analysis, budget
planning and ongoing monitoring that you are on strategy and making good timely
operational decisions.
There are other add-on tools that will integrate to help with other small business pain
points, such as CRM (Smeebi are working on adding other dimensions such as sales by
product, customer, location)
Cloud Accounting + Cloud Email + Cloud
Storage (receipts & files) + Cloud CRM + Cloud
Payroll + Cloud BI
Monday, June 17, 13
45. company & link to your accounts
1.Sign
up,
create
company
&
link
to
accounts
2.
View
instant
financial
dashboard
with
your
KPIs
3.
Analyse
details,
drill
down.
comment
&
create
reports
4.
Create
a
budget
and
plan
mulGple
scenarios
5.
Refresh
data
to
measure
&
monitor
in
personalised
overview
&
share
Monday, June 17, 13
46. Try Smeebi for FREE!
Come to stand 350 for
a demo and sign up for
a free account for the
rest of 2013!
Rob Connell
Managing Director
Smeebi Ltd.
rob.connell@smeebi.com
UK + 44 20 8123 1302
twitter.com/Smeebi
facebook.com/Smeebi
www.smeebi.com
To read the latest BI news and
product updates please visit our
blog on www.smeebi.com/blog
Monday, June 17, 13