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Selling Skills
What is conversion?
» First step comes when doctor take a specific desired
action like prescribing your brand
» Conversion means when doctor prescribe our brands
continuously at least on daily basis.
» The next is making them loyal prescribers
Types of conversion?
» Brand conversion
» Molecule conversion
Why to
convert?
Doctor
prescription
Purchase of
Brand by
Patients
Sales of
brand
Target
achievement
Earning
incentives
Why doctor should prescribe your brand?
How to convert?
Creating face value
» Creating face value for you
» Creating face value for company
Reputation of you = Reputation of
company
The way you present = The way they will
perceive
The way you Detail = The way they accept
your brand
Doctor judges company through you
» Your knowledge
» Your brand presentation
Speaking in regional language ?
» Speak the language in which you are comfortable & you can
communicate properly
» Preferably the regional language
Product knowledge ->
Confident Detailing & Discussion ->
Higher possibility of Brand convincing
Is detailing of brand is enough to convert
doctor?
Conversion can happen over
conversation…
;)
Develop Relationship
What is in it for him?
When to use “Sell Benefits”?
 Important to note that, all the benefits are not
important to all doctors.
 You have to select features and benefits to give
appropriate benefit statement which get doctors
needs.
When to use “Sell Benefits”?
 Hence be on the lookout for doctors needs
statements which is generally in benefit terms.
 End the chain when benefit matches the identified
need of the doctor.
Understand
the need of customer / Doctor
Doctor Need Statement :
 My BP patients are stable on Cilnidipine
 I get many patients who suffer from T2DM as well as
hypertension
 Quick Control of BP is my main concern in patients
Why Doctor should write your
brand ?
Is your call useful for him or you?
What best I can contribute for
him?
Doctor should feel that you have not just
came to him for business
What Doctors expect from
BH/MR?
When Doctor is not listening
you?
Making call / Doing detailing
while Doctor is in hurry to leave the
chamber
Impression makes conversion easy
» Preparedness
» Creative
» Open to accept
Choose the right brand .!
Choose the molecule which
has high potential to prescribe
by him
Focus on only one brand
Convert Doctor for brand one
by one
How much we should
invest?
Maximum budget can be planned to get exclusive support
Don’t underestimate / overestimate doctors potentiality
Can we try first and wait for Doctor
responses?
No trial run investment by doing small amounts
Know the Value of each prescription…
Know brand wise prescription value…
Demand accordingly
Lets do exercise…
No of Prescription month
x
No of Strips sold per prescription
x
Value in PST
=
RxS
Correct tool to calculate exact RxS
» Area wise – Party wise – Product wise statement is correct tool to
understand RxS from attach counter
» We should convince the stockist to get this statement
» Co-operation and assistance required in collecting data
RxS in strips from Area
wise statement /
Strips purchased per
Prescription
= No of Prescription given
by Doctor in a month
Yes, Doctor is ready to prescribe
your brand…
But
Couldn’t remember your
brand…
or
not yet got the pen habit…
What you should do?
Brand wise demand to Doctor
» Brand building though thorough focus
» Easy for doctor to remember
What is Perseverance
Perseverance is all about your continuous
efforts
Which one will work
» Smart work or Hard
work
» Smart work vs Hard
work
For smart work
you need to prepare your wheels
Once Doctor is
converted… what next?
Making him as loyal prescriber…
Demanding is key tool
The crying baby gets the
milk
The crying baby gets the
milk
How much we should
demand?
Appropriate RxS without burdening the doctor
Explain the current prescriptions
vs
Expected prescriptions
per day
(Talk to Doctors in their language)
How to demand prescription
⋄ May get only temporary support
⋄ We will loose customer
Aggressive Rx demand
How to demand prescription
⋄ Win- Win situation
⋄ Rx will continue long time
⋄ Customer gains good faith
⋄ Relationship will continue forever
Assertive Rx demand
Whare I am missing my key role
» Am I visiting regularly…
» Am I detailing brands properly…
» Am I invested rightly
» Am I demanding prescriptions based on right data
» Am I accepting explanations / answers of doctor
» Am I explaining our expectation to Doctor properly
» Where is my perseverance?
After all
Doctor prescribe brand for
you

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Selling Skills.pptx