Selby Lowndes, a modern niche law firm specializing in family and divorce law, needed a new IT infrastructure for their offices that provided mobility, security, and low maintenance while supporting their work. They selected Microsoft Small Business Server installed by Oxfordshire Computer Service. The system provided email, document sharing, printing, faxing, and mobile access. It required minimal training and support. The firm found it met their goal of high quality service regardless of location. Oxfordshire Computer Service said the system was an excellent fit and would scale with the firm's growth.

1. CASE STUDY SELBY LOWNDES PAGE 1
THE PROBLEM
The lawyers at Selby Lowndes had for many years
Customer satisfaction is fundamental to the way we worked with the industrial-strength IT infrastructure
work at OCS. Our aim is that every customer should typical of large legal firms. Setting up their new
be a testimonial to the quality and reliability of our offices in 2011, they wanted to provide a similar
products and services. quality of infrastructure but at a much lower cost.
They needed a system which would support
THE CLIENT their need for mobility and remote working while
Selby Lowndes, based in Faringdon, Oxfordshire are providing a high level of security and requiring
a modern niche law firm specialising exclusively in minimal training. Having no plans to set up an IT
family and divorce law. Their lawyers are highly rated department, they also needed an IT partner who
in the legal world and with combined experience of could provide responsive support when they
over 60 years in matrimonial work, they are leaders needed it.
in the field. Providing a high level of expertise, Selby
Lowndes aims to provide a friendly and supportive
service tailored to the needs of individual clients and
their families. This includes meeting and working with
clients at their homes or offices, or at locations in
Oxford, London and Gerrards Cross.

2. CASE STUDY SELBY LOWNDES PAGE 2
THE SOLUTION THE FEEDBACK
Following a recommendation from a mutual business ‘Our objective as a firm is to provide an
contact, Selby Lowndes contacted Oxfordshire excellent quality of service regardless of
Computer Service Limited (OCS) in August 2011 to location. The Small Business Server has
discuss their IT needs. As a specialist legal firm, they enabled us to meet that objective while
needed some specific applications relevant to the minimising the time we as legal professionals
profession, but these were already provided from spend on managing the system. In addition
the World Wide Web. The balance of their needs - to laptops, we use Blackberry and iPhone
mobility and remote working, document creation and handsets for mobile email. Over time we
management, fax services, email and security were all expect to replace and upgrade these to
deliverable as part of the Microsoft Small Business Server expand the services available to us when we
and Microsoft Office products. The system (server, are out of the office.’
network and clients) was installed in early September William Selby-Lowndes
2011 and was in productive use immediately. Selby Lowndes Family Law
‘Microsoft’s Small Business Server is
an excellent fit for a small, professional
organisation such as Selby Lowndes Family
Law. It provides all the basic services such
as email, document sharing, printer sharing,
fax services, mobile working and data security
from one box. It will also scale up to grow with
the needs of the firm which helps maximise the
customer’s return on investment.’
Howard Aiken
Oxfordshire Computer Service
SELBY LOWNDES FAMILY LAW
16 Market Place, Faringdon, Oxfordshire SN7 7HP
Tel: 0845 521 2071
Email: contact@slsfamilylaw.co.uk
www.slsfamilylaw.co.uk
OXFORDSHIRE COMPUTER SERVICE LIMITED
50 Saint Johns Road, Tackley, Kidlington, Oxfordshire OX5 3AP
Tel: 01869 331288
Email: service@oxfordcomputerservice.co.uk
www.oxfordcomputerservice.co.uk