The document provides a detailed description of the 26 module Secretarial Studies program. The modules cover a range of secretarial skills including keyboarding, word processing, accounting, communication, business correspondence in both English and French, database management, spreadsheets, desktop publishing, and job search techniques. Upon completion of the program, which includes a 3-week practicum, students will receive a Diploma of Vocational Studies in Secretarial Studies.
Association for Project Management holds an annual Benefits Management Summit. 2016 I spoke about non-Financial benefits using the Social Return on Investment (SROI) framework). Enclosed are the speaker details
En informatique, la souris est devenue pour l’utilisateur synonyme de facilité, d’agrément, de confort, bref d’une convivialité que tout programmeur souhaite légitimement pouvoir mettre de son coté.
Given that digital business require Agile PPM (bimodal IT), PMO leaders are challenged to adapt governance processes to cover new, agile Mode 2 efforts that are not from the same mold as “traditional” project management structures. The requirement of successfully delivering projects using multiple delivery approaches side-by-side is not just a possibility, it is a high probability.
SiriusDecisions Advanced Waterfall Use Cases - Circulate 2016Full Circle Insights
www.fullcircleinsights.com
Jon Donlon discusses the Demand Waterfall and explores the best practices to unlocking sales and marketing performance in world class organizations.
April 11, 2016 @ the Circulate 2016 conference hosted by Full Circle Insights, a B2B marketing analytics and funnel metrics solution provider.
Operationalizing the Demand Funnel - Sirius Decisions Summit 2014Kevin Marasco
How to operationalize the demand funnel - as presented at Sirius Decisions Summit 2014. Presented by Kevin Marasco, HireVue CMO and David Lewis, CEO DemandGen.
Learn how to recruit top talent in half the time with HireVue's Talent Interaction Platform at hirevue.com
About HireVue - HireVue make business personal again. And we do it by promoting meaningful human interaction through a digitally-enhanced, connected experience that we call a Talent Interaction Platform™.
Study: The Future of VR, AR and Self-Driving CarsLinkedIn
We asked LinkedIn members worldwide about their levels of interest in the latest wave of technology: whether they’re using wearables, and whether they intend to buy self-driving cars and VR headsets as they become available. We asked them too about their attitudes to technology and to the growing role of Artificial Intelligence (AI) in the devices that they use. The answers were fascinating – and in many cases, surprising.
This SlideShare explores the full results of this study, including detailed market-by-market breakdowns of intention levels for each technology – and how attitudes change with age, location and seniority level. If you’re marketing a tech brand – or planning to use VR and wearables to reach a professional audience – then these are insights you won’t want to miss.
The technologies and people we are designing experiences for are constantly changing, in most cases they are changing at a rate that is difficult keep up with. When we think about how our teams are structured and the design processes we use in light of this challenge, a new design problem (or problem space) emerges, one that requires us to focus inward. How do we structure our teams and processes to be resilient? What would happen if we looked at our teams and design process as IA’s, Designers, Researchers? What strategies would we put in place to help them be successful? This talk will look at challenges we face leading, supporting, or simply being a part of design teams creating experiences for user groups with changing technological needs.
UX, ethnography and possibilities: for Libraries, Museums and ArchivesNed Potter
These slides are adapted from a talk I gave at the Welsh Government's Marketing Awards for the LAM sector, in 2017.
It offers a primer on UX - User Experience - and how ethnography and design might be used in the library, archive and museum worlds to better understand our users. All good marketing starts with audience insight.
The presentation covers the following:
1) An introduction to UX
2) Ethnography, with definitions and examples of 7 ethnographic techniques
3) User-centred design and Design Thinking
4) Examples of UX-led changes made at institutions in the UK and Scandinavia
5) Next Steps - if you'd like to try out UX at your own organisation
Artificial intelligence (AI) is everywhere, promising self-driving cars, medical breakthroughs, and new ways of working. But how do you separate hype from reality? How can your company apply AI to solve real business problems?
Here’s what AI learnings your business should keep in mind for 2017.
An immersive workshop at General Assembly, SF. I typically teach this workshop at General Assembly, San Francisco. To see a list of my upcoming classes, visit https://generalassemb.ly/instructors/seth-familian/4813
I also teach this workshop as a private lunch-and-learn or half-day immersive session for corporate clients. To learn more about pricing and availability, please contact me at http://familian1.com
TEDx Manchester: AI & The Future of WorkVolker Hirsch
TEDx Manchester talk on artificial intelligence (AI) and how the ascent of AI and robotics impacts our future work environments.
The video of the talk is now also available here: https://youtu.be/dRw4d2Si8LA
3 Things Every Sales Team Needs to Be Thinking About in 2017Drift
Thinking about your sales team's goals for 2017? Drift's VP of Sales shares 3 things you can do to improve conversion rates and drive more revenue.
Read the full story on the Drift blog here: http://blog.drift.com/sales-team-tips
How to Become a Thought Leader in Your NicheLeslie Samuel
Are bloggers thought leaders? Here are some tips on how you can become one. Provide great value, put awesome content out there on a regular basis, and help others.
Association for Project Management holds an annual Benefits Management Summit. 2016 I spoke about non-Financial benefits using the Social Return on Investment (SROI) framework). Enclosed are the speaker details
En informatique, la souris est devenue pour l’utilisateur synonyme de facilité, d’agrément, de confort, bref d’une convivialité que tout programmeur souhaite légitimement pouvoir mettre de son coté.
Given that digital business require Agile PPM (bimodal IT), PMO leaders are challenged to adapt governance processes to cover new, agile Mode 2 efforts that are not from the same mold as “traditional” project management structures. The requirement of successfully delivering projects using multiple delivery approaches side-by-side is not just a possibility, it is a high probability.
SiriusDecisions Advanced Waterfall Use Cases - Circulate 2016Full Circle Insights
www.fullcircleinsights.com
Jon Donlon discusses the Demand Waterfall and explores the best practices to unlocking sales and marketing performance in world class organizations.
April 11, 2016 @ the Circulate 2016 conference hosted by Full Circle Insights, a B2B marketing analytics and funnel metrics solution provider.
Operationalizing the Demand Funnel - Sirius Decisions Summit 2014Kevin Marasco
How to operationalize the demand funnel - as presented at Sirius Decisions Summit 2014. Presented by Kevin Marasco, HireVue CMO and David Lewis, CEO DemandGen.
Learn how to recruit top talent in half the time with HireVue's Talent Interaction Platform at hirevue.com
About HireVue - HireVue make business personal again. And we do it by promoting meaningful human interaction through a digitally-enhanced, connected experience that we call a Talent Interaction Platform™.
Study: The Future of VR, AR and Self-Driving CarsLinkedIn
We asked LinkedIn members worldwide about their levels of interest in the latest wave of technology: whether they’re using wearables, and whether they intend to buy self-driving cars and VR headsets as they become available. We asked them too about their attitudes to technology and to the growing role of Artificial Intelligence (AI) in the devices that they use. The answers were fascinating – and in many cases, surprising.
This SlideShare explores the full results of this study, including detailed market-by-market breakdowns of intention levels for each technology – and how attitudes change with age, location and seniority level. If you’re marketing a tech brand – or planning to use VR and wearables to reach a professional audience – then these are insights you won’t want to miss.
The technologies and people we are designing experiences for are constantly changing, in most cases they are changing at a rate that is difficult keep up with. When we think about how our teams are structured and the design processes we use in light of this challenge, a new design problem (or problem space) emerges, one that requires us to focus inward. How do we structure our teams and processes to be resilient? What would happen if we looked at our teams and design process as IA’s, Designers, Researchers? What strategies would we put in place to help them be successful? This talk will look at challenges we face leading, supporting, or simply being a part of design teams creating experiences for user groups with changing technological needs.
UX, ethnography and possibilities: for Libraries, Museums and ArchivesNed Potter
These slides are adapted from a talk I gave at the Welsh Government's Marketing Awards for the LAM sector, in 2017.
It offers a primer on UX - User Experience - and how ethnography and design might be used in the library, archive and museum worlds to better understand our users. All good marketing starts with audience insight.
The presentation covers the following:
1) An introduction to UX
2) Ethnography, with definitions and examples of 7 ethnographic techniques
3) User-centred design and Design Thinking
4) Examples of UX-led changes made at institutions in the UK and Scandinavia
5) Next Steps - if you'd like to try out UX at your own organisation
Artificial intelligence (AI) is everywhere, promising self-driving cars, medical breakthroughs, and new ways of working. But how do you separate hype from reality? How can your company apply AI to solve real business problems?
Here’s what AI learnings your business should keep in mind for 2017.
An immersive workshop at General Assembly, SF. I typically teach this workshop at General Assembly, San Francisco. To see a list of my upcoming classes, visit https://generalassemb.ly/instructors/seth-familian/4813
I also teach this workshop as a private lunch-and-learn or half-day immersive session for corporate clients. To learn more about pricing and availability, please contact me at http://familian1.com
TEDx Manchester: AI & The Future of WorkVolker Hirsch
TEDx Manchester talk on artificial intelligence (AI) and how the ascent of AI and robotics impacts our future work environments.
The video of the talk is now also available here: https://youtu.be/dRw4d2Si8LA
3 Things Every Sales Team Needs to Be Thinking About in 2017Drift
Thinking about your sales team's goals for 2017? Drift's VP of Sales shares 3 things you can do to improve conversion rates and drive more revenue.
Read the full story on the Drift blog here: http://blog.drift.com/sales-team-tips
How to Become a Thought Leader in Your NicheLeslie Samuel
Are bloggers thought leaders? Here are some tips on how you can become one. Provide great value, put awesome content out there on a regular basis, and help others.
School of Science, Technology, Engineering and MathITMG6.docxkenjordan97598
School of Science, Technology, Engineering and Math
ITMG624: Information Technology Project Management
Credit Hours: 3
Length of Course: 8 WeeksPrerequisite(s) None
Table of Contents
Instructor Information
Course Submissions
Course Description
Grading Rubric
Course Scope
Grading Scale
Course Objectives
Course Outline
Course Delivery Method
Policies
Resources
Academic Services
Evaluation Procedures
Selected Bibliography
Instructor Information
Instructor: Dr. Austin.Umezurike [biography]
Email: [email protected] at any time.
Telephone:
Office Hours: 6-9PM EST (M-F)
Table of Contents
Course Description (Catalog)
This course explores successful project management for information technology projects. The System Development Life Cycle (SDLC) models are defined including the waterfall, spiral, incremental release, and prototyping models. Students will differentiate between these models and apply corresponding project management methods to identify critical checkpoints and reviews. Risk management, as applied to technology projects, is examined. Key project indicators are discussed, and students will explore defining measurement criteria for determining critical success factors on a project. The course defines the application of knowledge, skills, tools, and techniques to project activities and includes a tutorial for Microsoft Project. Emphasis is placed on the three dimensions of the information technology project constraints: scope, time, and cost. Students are recommended to have access to Microsoft Project. Course software requirements with the appropriate versions are listed under the Resources.
Table of Contents
Course Scope
This course provides students with the foundations for effective project management in modern organizations. The course begins with a comprehensive introduction to the main components of the project management discipline. Specifically, a comprehensive and thorough examination of the five project management process groups will increase the knowledge and understanding to oversee critical projects. Students will understand the challenges of initiating a project and developing a critical planning strategy to begin the project management cycle. Students will apply the concepts to develop critical project management plans that are used in the business environment. The course culminates with development of a detailed final project including concepts such as scope management, risk management, resource management, and schedule development.
This course explores successful techniques for managing information technology projects. Emphasis will be placed on typical corporate/organizational technology projects such as developing websites, upgrading software and hardware, implementing commercial off the shelf (COTS) software, etc. Several System Development Life Cycle (SDLC) models are examined including the waterfall, spiral, incremental release, and prototyping models. Students will differentiate between these .
1. Secretarial Studies Page 1 of 3
Pearson Adult and Career Centre
Detailed Description of the Secretarial Studies Program
Module
N
o
Title Description
1 Occupation and Training
Process
Explore the field. Look into what skills are needed to
succeed as secretaries. Learn about the job market.
A basic PowerPoint presentation, on entrepreneurs,
from the students is expected.
2 Keyboarding To learn and apply a proper keyboarding technique
using ten fingers to reach 25 wpm (Part 1 of 2). Along
with applying a keyboarding technique, office
ergonomics will be covered in which the student must
use during the entire program.
3 Proofreading The students will be given a variety of texts to
proofread and provide error free documents by
identifying proper spelling, grammar, syntax, verb
conjugation and style.
4 Information Management Learning the basic of filing using alphabetical and
numeric systems. To be able to code and classify
documents using a classification plan and a records
retention schedule. To be able to process semi-active
to inactive documents.
5 Basic Word Processing Using MS Office Word - to learn the basic functions of
the program and to format and modify typical
business documents. Other topics include, creating
tables, mail merge and backup. Learn to properly use
the operating system and manage efficiently
electronic files and folders.
6 English Correspondence Learn to compose and format one-page business
correspondence in English. The use of an outline is a
key element in formulating ideas. The students will
compose letters, requests, claims, formal notices, etc.
Envelope formatting will also be covered.
7 Common Accounting Tasks To carry out common accounting tasks including
entering data into the modules of Sage Simply
Accounting. The students will learn how to prepare
deposits, process vouchers, purchases and produce
invoices, petty cash and payroll among other
accounting related tasks.
8 Database Software Organize and process data related to a company’s
resources. Create the structure of the database
tables, enter and process data, using MS Access.
Create queries to produce reports and labels.
9 Quality In this participation module, the students will be able
to understand and identify with various management
approaches to quality. They will also learn the
operation of organizations which apply quality
management principles; recognize the importance of
their participation in the process of quality
management and establish objectives and means to
achieve quality in their work. A group PowerPoint
presentation will be expected from the students.
10 Periodic Accounting Tasks The students will carry out periodic accounting tasks
and learn about bank reconciliations, report
production, carry out end of year procedures, fill out
regulation forms and following up on a budget.
2. Secretarial Studies Page 2 of 3
Module
N
o
Title Description
11 Communication In this participation module, the students will learn the
general principles of communication and practice
effective communications, both verbal and non-
verbal, by applying various techniques. A PowerPoint
presentation from the students will cover verbal and
non verbal communication.
12 Telecommunications With the use of telecommunication tools, the students
will learn how to properly research using the internet,
faxing, and to understand the use of various
communication tools to transmit and receive
information, working with calendars using Outlook.
Telephone and email etiquette will also be covered.
13 Bilingual Communications Learn how to handle bilingual communications in an
office setting on the basis of case studies; learning
situations and role-play in English and in French.
14 Business Correspondence
Production
Write and format two-page letters. Correct filing and
retention schedules will be used. Parcel Shipping and
Canada Post standards.
15 Spreadsheets Learn basic MS Excel. Work with multiple
worksheets. Present data in the form of tables and
charts.
16 Time Management In this participation module, the students will learn the
importance to secretarial personnel of using their time
efficiently; adopt methods of managing their time (i.e.
prioritizing). Be aware of their strengths and
limitations in managing their time.
17 Business Correspondence in
French
Writing, revising, editing, formatting and filing a two-
page letter in French.
18 Labour laws Use information related to legislation affecting
businesses. Learn the procedure to process various
claims and produce documents for government
organizations.
19 Translation into French The students will learn how to translate a one-page
English letter into French and formatting it.
20 Advanced Word Processing The student will learn the advance functions of Word,
including mail merge, automatic numbering, macros,
indexes and table of contents, bibliographies, tables,
templates, importing and exporting files. Advanced
features of PowerPoint will be covered in detail with
an individual presentation expected at the end of the
module.
21 Desktop Publishing Using Word, the students must design documents
that are visually effective. They will create documents
containing graphs, images, page, paragraph and
character formatting based on typesetting standards.
22 Document Production The students will learn how to compose and format
press releases. They will also write, proofread, format
and classify multi-page business documentations.
The student must reach the keyboarding 40 wpm
requirement.
23 Business Meetings Writing and formatting notices of meetings, agendas
and minutes and forwarding them to meeting
members. The students will participate in a meeting
scenario. They will also organize, schedule, and
3. Secretarial Studies Page 3 of 3
Module
N
o
Title Description
arrange all the tasks that go into planning a meeting.
24 File Updates In a simulated working environment, the students will
be given various tasks to perform using all the
software tools and module skills acquired during the
entire program.
25 Job Search Techniques Explore employment opportunities in the chosen field.
Prepare and apply a job search plan. Present a
suitable cover letter and a résumé. Prepare and
practice interviews.
26 Entering the Work Force Practice the skills and use the knowledge acquired
during the program in an actual work environment.
This practicum must be scheduled during the last
three weeks of the program.
This program leads to a DVS (Diploma of Vocational Studies) in Secretarial Studies