Sean McCormick has over 7 years of experience as a documentation specialist using Agile methodology and MadCap Flare. He has expert knowledge of single-sourcing techniques, topic-based authoring, and skills in CSS design, master page design, and Microsoft Office. Previously, he worked as an owner/operator providing full-spectrum payroll and accounting services for small to mid-sized businesses. He is willing to commute or relocate for the right position.

1. Sean McCormick
sean_mccormick@live.com  706-524-1318
Professional Summary: Results oriented, self-motivated, highly organized team player with superior
communication skills and a solid understanding of the role of Documentation
Specialist within a thriving organization. 7 years in software development using Agile
methodology achieving lean processes and delivering the most useful content
possible. Extensive experience with the latest single-sourcing and multi-channel
publishing techniques using MadCap Flare via topic-based authoring.
I have a fully functional and professional home office from which I often work
remotely. I am willing to commute and/or relocate for the right position.
Skills and Qualifications:  Expert user MadCap Flare, Capture,Mimic, Analyzer
 Expert CSS design
 Expert Page Layout/Master Page design
 Expert user Team foundation Server
 Expert user Microsoft Office
 Expert knowledge topic-based authoring
 Expert knowledge single-sourcing techniques
 Expert knowledge Agile methodology (Scrum and Kanban)
 Expert knowledge Tax and Accounting software,policies, prodedures,
workflows, forms, and schedules
 Expert knowledge skin design for web-based Help output types (WebHelp,
HTML5 tripane or topnav
 Skilled user Adobe RoboHelp, Acrobat,Captivate
 Skilled user Microsoft Sharepoint
 Skilled user Apache SubVersion/Tortoise SVN
 Skilled user IBM LotusNotes
 Skilled user Intuit Quick Books
 Skilled user PeopleSoft

2. Employment: December 2008 – January 2015 Wolters Kluwer
Documentation Specialist Kennesaw,GA
 Coordinated with Development, Markting, Product Management, Business Analysts,
QA, and Training departments in order to provide the most useful content possible.
 Played an active role in multiple cross-functional Agile teams.
 Spearheaded a company-wide effort to standardize terminology to improve
consistency across products.
 Collaborated with Enterprise Content Management team to implement automated,
version specific deployment of Help systems and User Guides, running multiple
iterations simultaneously in both QA and Production environments.
 Delivered Help and User Guide for multiple applications and regularly managed
competing deadlines.
 Designed and implemented Content Strategy for the multi-author team.
 Standardized documentation processes and workflows to allow any team member to
work on any project as needed.
 Contributed to, monitored, reviewed, edited KnowledgeBase
January 2002 – December 2008 Payday Payroll & Accounting
Owner/Operator Baton Rouge, LA
 Full spectrumpayroll processing and accounting services for small to mid-level
businesses (up to 1,000 employees)
 Union/Certified payroll reporting
 FUTA, SUTA, Fed and State Payroll Taxes, and Workers' Compensation insurance
compliance, payment, and processing.
 Implemented extremely successful“Vacation Purchase” program where via a small
additional deduction,employees can purchase additional vacation days
 Processed deductions such as garnishments,tax levies, child support,401K, and
bankruptcy payments
 Accounts Payable service
 Custom reporting per specification as needed