Problem Statement: Communication gap between various stakeholders hindering the seamless classroom experience. Solution: An app based platform for internal communication. It had options to raise various types of issues to IT and Admin Department. Based on the type of issue, suitable aid from IT/Admin will attend and resolve the issue.

1. A Product of Design Thinking

2. Team Members
Tathagata Banerjee (170301044)
Priyam Chaudhury (170301048)
Ankur Sangwan (170301011)
Kirtivardhan Singh Thakur (170301028)
Abhinav Deb (170301002)
Abhishek Panda (170301004)
2

3. I am here to learn.
I help because I love to make
things work but what if I'm
absent?
3

4. 4
Understanding the User's needs

5. Problem
Statement
Communication gap between
stakeholders hindering the
seamless classroom experience

6. “
We are here to put a dent
in the Universe.
Otherwise, why even be
here?
- Steve Jobs
6

7. “
7

8. EUREKA!
8

9. App based platform
for communication
Login Page : Username &
Password
Place your screenshot here 9

10. Place your screenshot
here
10
▹ Once logged in, home
page of Sandesh.
▹ Home Page has the
options to raise
various types of issues
to IT & Admin
Department.
1. Refreshment 2. Cleaning 3. IT Help 4. Issue Log

11. Place your screenshot
here
11
Faculty requested for
a cup of tea?
1. Refreshment 2. Cleaning 3. IT Help 4. Issue Log

12. 12
Select the Classroom
& click on Send
Request
1. Refreshment 2. Cleaning 3. IT Help 4. Issue Log

13. 13
How to call an
attendant when there
is issue with
internet?
1. Refreshment 2. Cleaning 3. IT Help 4. Issue Log

14. 14
Select the classroom
and click on “Call”
1. Refreshment 2. Cleaning 3. IT Help 4. Issue Log

15. 15
The Admin or IT
department gets the
request in the app
1. Refreshment 2. Cleaning 3. IT Help 4. Issue Log

16. 16
Want a cleaning service
in classroom?
1. Refreshment 2. Cleaning 3. IT Help 4. Issue Log

17. 17
IT support needed?
1. Refreshment 2. Cleaning 3. IT Help 4. Issue Log

18. 18
Projector not working?

19. 19
Projector not working?

20. 20
Reaching out to IT
department even without
Internet

21. 21
Admin & IT department
wants to view the list of
Tickets Raised for a time
period
1. Refreshment 2. Cleaning 3. IT Help 4. Issue Log

22. 22
Admin & IT department
finds the issue log with
status

23. Way Forward - Continuous
Feedback Approach -
Implement
23
The integral process
of Design Thinking
PrototypeTesting
Users

24. 24
Feedback

25. 25
THANKS!