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IT PROJECT ROLES and RESPONSIBILITIE
 Projects of different sizes have 
different needs for how the 
people are organized. 
 In a small project, little 
organization structure is needed. 
 There might be a primary 
sponsor, project manager and a 
project team. 
 However, for large projects, there 
are more and more people 
involved, and it is important that 
people understand what they are 
expected to do, and what role 
people are expected to fill. 
 The sub sequent slides are 
presenting about some of the 
common (and not so common) 
project roles that may be required 
for any type of project.
 This is the person with authority to manage a project. 
 This includes leading the planning and the development of all project deliverables. 
 The project manager is responsible for managing the budget and schedule and all project 
management procedures (scope management, issues management, risk management, 
etc.). 
 Below table is giving standard project time schedule under normal conditions and these 
effort estimated schedules vary according to live situations. 
Element % 
time 
30Days 60Days 120 Days 180 Days 365 days 
Project Management 15 4 8 16 32 64 
Analysis 20 6 12 24 48 96 
Design 15 4 8 16 32 64 
Development 25 8 16 32 64 128 
Test 20 6 12 24 48 96 
Implementation 5 2 4 8 16 32
 The Analyst is responsible for ensuring 
that the requirements of the business 
clients are captured and documented 
correctly before a solution is developed 
and implemented. 
 In some companies, this person 
might be called a Business Analyst, 
Business Systems Analyst, Systems 
Analyst or Requirements Analyst. 
 Major deliverables of BA is 
 Requirements documents, 
Functional specifications, Use case 
diagrams, flow charts, ongoing 
support to development team and 
quality team until end of the project.
 Business Analyst must be well versed with gathering 
requirements from the stake holders and should have 
good understanding of the business. 
 Need not be good at technical front, but it is always a 
plus if you have some technical understanding as it will 
help you while dealing with developers. 
 after gathering requirements, a Business Analyst will 
make a fine documentation from those and they are 
called as functional specifications. 
 These functional specifications will be given to 
developers and testers for their understanding of the 
task in question. 
 Will have to attend daily ongoing meetings with stake 
holders and developers to discuss about the progress 
of the project. 
 Will act as a bridge between stake holders (Business 
owners) and developers. If developers got some 
questions, they reach out to Business Analyst. At the 
same time if stake holders got a question about 
development, they reach out to Business Analyst. 
 Business Analyst will interact with quality team as well 
to see if the testing process is going smoothly. 
 Business Analyst will draw flow charts, use case 
diagrams, business flow, data flow diagrams if 
necessary. This pictorial representation of business is 
helpful to both stake holders, developers and quality 
team. 
Agile BA Role 
•A requirement set can be in a different stage 
than another requirement set. 
•It all depends on its priority. 
•A Business Analyst will need to do different 
things based on the requirements set being 
worked on as it may be in a different phase 
than another set.
3. CHANGE CONTROL BOARD 
 The Change Control Board is 
usually made up of a group of 
decision makers authorized to 
accept changes to the projects 
requirements, budget, and 
timelines. 
 This organization would be 
helpful if the project directly 
impacted a number of functional 
areas and the sponsor wanted to 
share the scope change 
authority with this broader 
group. 
4. STEERING COMMITTEE 
 A Steering Committee is a group of 
high-level stakeholders who are 
responsible for providing guidance on 
overall strategic direction. 
 They do not take the place of a 
Sponsor, but help to spread the 
strategic input and buy-in to a larger 
portion of the organization. 
 The Steering Committee is usually 
made up of organizational peers and 
is a combination of direct clients and 
indirect stakeholders. 
 Some members on the Steering 
Committee may also sit on the 
Change Control Board.
 This is the people (or groups) that are the direct beneficiaries of a project 
or service. 
 They are the people for whom the project is being undertaken. (Indirect 
beneficiaries are probably stakeholders.) 
 These might also be called "customers", but if they are internal to the 
company, Lifecycle Step refers to them generically as clients. 
 If they are outside your company, they would be referred to as 
"customers".
 If the project is large enough, the business client may have a primary 
contact that is designated as a comparable project manager for work on 
the client side. 
 The IT project manager would have overall responsibility for the IT 
solution. 
 However, there may be projects on the client side that are also needed to 
support the initiative, and the client project manager would be 
responsible for those. 
 The IT project manager and the client project manager would be peers 
who work together to build and implement the complete solution.
 A Database Administrator is a specialist that models, designs and creates 
the databases and tables used by a software solution. 
 This role combines Data Administrator (logical) and DBA (physical).
 The designer is responsible for understanding the business requirements 
and designing a solution that will meet the business needs. 
 There are many potential solutions that will meet the client's needs. 
 The designer determines the best approach. 
 A designer typically needs to understand how technology can be used to 
create this optimum solution for the client. 
 The designer determines the overall model and framework for the 
solution, down to the level of designing screens, reports, programs and 
other components. 
 They also determine the data needs. 
 The work of the designer is then handed off to the programmers and 
other people who will construct the solution based on the design 
specifications.
9. DEVELOPER 
 The Developer is responsible for the 
actual building of the solution. 
11. QUALITY 
 On a large project, quality management 
could take up a large amount of project 
management time. 
 In this case, it could be worthwhile to 
appoint someone as quality manager. 
12. TESTERS 
The Tester ensures that the solution meets the 
business requirements and that it is free of errors 
and defects. 
10. SMES 
A Subject Matter Expert (SME) has superior 
(expert) knowledge of a discipline, 
technology, product, business process or 
entire business area.
 The project team consists of the full-time and part-time resources assigned to 
work on the deliverables of the project. 
 This includes the analysts, designers, programmers, etc. 
 They are responsible for: 
 Understanding the work to be completed 
 Planning the assigned activities in more detail if needed 
 Completing assigned work within the budget, timeline and quality expectations 
 Informing the project manager of issues, scope changes, risk and quality 
concerns 
 Proactively communicating status and managing expectations 
 The project team can consist of staff within one functional organization, or it can 
consist of members from many different functional organizations. 
 A cross-functional team has members from multiple organizations. 
 Having a cross-functional team is usually a sign that your organization is utilizing 
matrix management.
 This is the person who has ultimate authority over the project. The 
Executive Sponsor provides project funding, resolves issues and scope 
changes, approves major deliverables and provides high-level direction. 
 They also champion the project within their organization. 
 Depending on the project and the organizational level of the Executive 
Sponsor, they may delegate day-to-day tactical management to a 
Project Sponsor. 
 If assigned, the Project Sponsor represents the Executive Sponsor on a 
day-to-day basis and makes most of the decisions requiring sponsor 
approval. 
 If the decision is large enough, the Project Sponsor will take it to the 
Executive Sponsor for resolution.
15. STAKEHOLDERS 
 These are the specific people or 
groups who have a stake, or an 
interest, in the outcome of the 
project. 
 Normally stakeholders are from 
within the company, and could 
include internal clients, 
management, employees, 
administrators, etc. 
 A project may also have external 
stakeholders, including suppliers, 
investors, community groups and 
government organizations. 
16. USER GROUPS 
 These are the people who will 
actually use the deliverables of the 
project. 
 These people may also be involved 
heavily in the project in activities 
such as defining business 
requirements. 
 In other cases, they may not get 
involved until the testing process. 
 Sometimes you want to specifically 
identify the user organization or the 
specific users of the solution and 
assign a formal set of responsibilities 
to them, like developing use cases 
or user scenarios based on the needs 
of the business requirements.
 Suppliers and vendors are third party companies or specific people that 
work for third parties. 
 They may be subcontractors who are working under your direction, or 
they may be supplying material, equipment, hardware, software or 
supplies to your project. 
 Depending on their role, they may need to be identified on your 
organization chart. 
 For instance, if you are partnering with a supplier to develop your 
requirements, you probably want them on your organization chart. 
 On the other hand, if the vendor is supplying a common piece of 
hardware, you probably would not consider them a part of the team.
Prepared By : KVN Pavan Kumar 
Sr.Business Analyst 
Contact: 9849385640 
Email : amendsuqare.p@gmail.com 
Google Talk : pavanfico73@gmail.com 
Skype : pavan.fico 
LinkedIn: in.linkedin.com/pub/pavan-kumar-kvn/3/a49/95b/

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IT Project Roles and Responsibilities Guide

  • 1. IT PROJECT ROLES and RESPONSIBILITIE
  • 2.  Projects of different sizes have different needs for how the people are organized.  In a small project, little organization structure is needed.  There might be a primary sponsor, project manager and a project team.  However, for large projects, there are more and more people involved, and it is important that people understand what they are expected to do, and what role people are expected to fill.  The sub sequent slides are presenting about some of the common (and not so common) project roles that may be required for any type of project.
  • 3.  This is the person with authority to manage a project.  This includes leading the planning and the development of all project deliverables.  The project manager is responsible for managing the budget and schedule and all project management procedures (scope management, issues management, risk management, etc.).  Below table is giving standard project time schedule under normal conditions and these effort estimated schedules vary according to live situations. Element % time 30Days 60Days 120 Days 180 Days 365 days Project Management 15 4 8 16 32 64 Analysis 20 6 12 24 48 96 Design 15 4 8 16 32 64 Development 25 8 16 32 64 128 Test 20 6 12 24 48 96 Implementation 5 2 4 8 16 32
  • 4.  The Analyst is responsible for ensuring that the requirements of the business clients are captured and documented correctly before a solution is developed and implemented.  In some companies, this person might be called a Business Analyst, Business Systems Analyst, Systems Analyst or Requirements Analyst.  Major deliverables of BA is  Requirements documents, Functional specifications, Use case diagrams, flow charts, ongoing support to development team and quality team until end of the project.
  • 5.
  • 6.  Business Analyst must be well versed with gathering requirements from the stake holders and should have good understanding of the business.  Need not be good at technical front, but it is always a plus if you have some technical understanding as it will help you while dealing with developers.  after gathering requirements, a Business Analyst will make a fine documentation from those and they are called as functional specifications.  These functional specifications will be given to developers and testers for their understanding of the task in question.  Will have to attend daily ongoing meetings with stake holders and developers to discuss about the progress of the project.  Will act as a bridge between stake holders (Business owners) and developers. If developers got some questions, they reach out to Business Analyst. At the same time if stake holders got a question about development, they reach out to Business Analyst.  Business Analyst will interact with quality team as well to see if the testing process is going smoothly.  Business Analyst will draw flow charts, use case diagrams, business flow, data flow diagrams if necessary. This pictorial representation of business is helpful to both stake holders, developers and quality team. Agile BA Role •A requirement set can be in a different stage than another requirement set. •It all depends on its priority. •A Business Analyst will need to do different things based on the requirements set being worked on as it may be in a different phase than another set.
  • 7. 3. CHANGE CONTROL BOARD  The Change Control Board is usually made up of a group of decision makers authorized to accept changes to the projects requirements, budget, and timelines.  This organization would be helpful if the project directly impacted a number of functional areas and the sponsor wanted to share the scope change authority with this broader group. 4. STEERING COMMITTEE  A Steering Committee is a group of high-level stakeholders who are responsible for providing guidance on overall strategic direction.  They do not take the place of a Sponsor, but help to spread the strategic input and buy-in to a larger portion of the organization.  The Steering Committee is usually made up of organizational peers and is a combination of direct clients and indirect stakeholders.  Some members on the Steering Committee may also sit on the Change Control Board.
  • 8.  This is the people (or groups) that are the direct beneficiaries of a project or service.  They are the people for whom the project is being undertaken. (Indirect beneficiaries are probably stakeholders.)  These might also be called "customers", but if they are internal to the company, Lifecycle Step refers to them generically as clients.  If they are outside your company, they would be referred to as "customers".
  • 9.  If the project is large enough, the business client may have a primary contact that is designated as a comparable project manager for work on the client side.  The IT project manager would have overall responsibility for the IT solution.  However, there may be projects on the client side that are also needed to support the initiative, and the client project manager would be responsible for those.  The IT project manager and the client project manager would be peers who work together to build and implement the complete solution.
  • 10.  A Database Administrator is a specialist that models, designs and creates the databases and tables used by a software solution.  This role combines Data Administrator (logical) and DBA (physical).
  • 11.  The designer is responsible for understanding the business requirements and designing a solution that will meet the business needs.  There are many potential solutions that will meet the client's needs.  The designer determines the best approach.  A designer typically needs to understand how technology can be used to create this optimum solution for the client.  The designer determines the overall model and framework for the solution, down to the level of designing screens, reports, programs and other components.  They also determine the data needs.  The work of the designer is then handed off to the programmers and other people who will construct the solution based on the design specifications.
  • 12. 9. DEVELOPER  The Developer is responsible for the actual building of the solution. 11. QUALITY  On a large project, quality management could take up a large amount of project management time.  In this case, it could be worthwhile to appoint someone as quality manager. 12. TESTERS The Tester ensures that the solution meets the business requirements and that it is free of errors and defects. 10. SMES A Subject Matter Expert (SME) has superior (expert) knowledge of a discipline, technology, product, business process or entire business area.
  • 13.  The project team consists of the full-time and part-time resources assigned to work on the deliverables of the project.  This includes the analysts, designers, programmers, etc.  They are responsible for:  Understanding the work to be completed  Planning the assigned activities in more detail if needed  Completing assigned work within the budget, timeline and quality expectations  Informing the project manager of issues, scope changes, risk and quality concerns  Proactively communicating status and managing expectations  The project team can consist of staff within one functional organization, or it can consist of members from many different functional organizations.  A cross-functional team has members from multiple organizations.  Having a cross-functional team is usually a sign that your organization is utilizing matrix management.
  • 14.  This is the person who has ultimate authority over the project. The Executive Sponsor provides project funding, resolves issues and scope changes, approves major deliverables and provides high-level direction.  They also champion the project within their organization.  Depending on the project and the organizational level of the Executive Sponsor, they may delegate day-to-day tactical management to a Project Sponsor.  If assigned, the Project Sponsor represents the Executive Sponsor on a day-to-day basis and makes most of the decisions requiring sponsor approval.  If the decision is large enough, the Project Sponsor will take it to the Executive Sponsor for resolution.
  • 15. 15. STAKEHOLDERS  These are the specific people or groups who have a stake, or an interest, in the outcome of the project.  Normally stakeholders are from within the company, and could include internal clients, management, employees, administrators, etc.  A project may also have external stakeholders, including suppliers, investors, community groups and government organizations. 16. USER GROUPS  These are the people who will actually use the deliverables of the project.  These people may also be involved heavily in the project in activities such as defining business requirements.  In other cases, they may not get involved until the testing process.  Sometimes you want to specifically identify the user organization or the specific users of the solution and assign a formal set of responsibilities to them, like developing use cases or user scenarios based on the needs of the business requirements.
  • 16.  Suppliers and vendors are third party companies or specific people that work for third parties.  They may be subcontractors who are working under your direction, or they may be supplying material, equipment, hardware, software or supplies to your project.  Depending on their role, they may need to be identified on your organization chart.  For instance, if you are partnering with a supplier to develop your requirements, you probably want them on your organization chart.  On the other hand, if the vendor is supplying a common piece of hardware, you probably would not consider them a part of the team.
  • 17. Prepared By : KVN Pavan Kumar Sr.Business Analyst Contact: 9849385640 Email : amendsuqare.p@gmail.com Google Talk : pavanfico73@gmail.com Skype : pavan.fico LinkedIn: in.linkedin.com/pub/pavan-kumar-kvn/3/a49/95b/