The Canary in the Coalmine - What governments need to learn from SocialGerrie Smits
Doing social media right is one thing. But the underlying dynamics of social and the impact it has had can teach us much more about where the world is heading. So governments shouldn't just figure out what to do on Facebook, but ask more fundamental questions.
I gave this talk at Social Media Week Rotterdam 2015.
Tom Loosemore, Deputy Director of the U.K.'s Government Digital Services, is redesigning government to start with user needs. During his keynote, he will explore how the GDS is creating better outcomes for residents by building ongoing feedback loops between policy and service delivery.
Watch the video online: https://www.youtube.com/watch?v=OBl5rRV8OfU&list=PL65XgbSILalWFStqV0z0N9pvftstJ8AAh&index=13
Get involved with Code for America: www.codeforamerica.org/action
The Canary in the Coalmine - What governments need to learn from SocialGerrie Smits
Doing social media right is one thing. But the underlying dynamics of social and the impact it has had can teach us much more about where the world is heading. So governments shouldn't just figure out what to do on Facebook, but ask more fundamental questions.
I gave this talk at Social Media Week Rotterdam 2015.
Tom Loosemore, Deputy Director of the U.K.'s Government Digital Services, is redesigning government to start with user needs. During his keynote, he will explore how the GDS is creating better outcomes for residents by building ongoing feedback loops between policy and service delivery.
Watch the video online: https://www.youtube.com/watch?v=OBl5rRV8OfU&list=PL65XgbSILalWFStqV0z0N9pvftstJ8AAh&index=13
Get involved with Code for America: www.codeforamerica.org/action
How did the team at GOV.UK tackle the IA for a site where the users are ‘everyone’ and needs range from the personal to the professional? Where content is uneven, unpredictable and being constantly added to by hundreds of organisations? Where content is crucial because users have nowhere else to go? Is it possible to create a simple and flexible underlying architecture that is user-focused and can meet a variety of demands alongside a process that is sustainable and can scale?
RUday Suppliers London | G-cloud | Government Digital ServiceLocal Direct
Tony Singleton, G-cloud Programme Director at the Government Digital Service (GDS), gave this presentation at our Really Useful Day for Suppliers, 29 November 2013, in London.
The presentation was about the G-cloud and procurement.
Whitehall a potted history (2016 version)David Heath
Talk originally given at Sheffield Ruby Users Group in 2014. A little inside history of the design and technical architecture of the "Whitehall" publishing tool which is part of GOV.UK https://github.com/alphagov/whitehall
Anna Shipman - Coding in the open in governmentTuring Fest
In the past few years much of the code written in government has been either written in the open or later published under open source licences. This has been a huge transformation from the previous government culture. Anna is Open Source Lead and will talk about how this transformation has happened, what it means in practice and the benefits and challenges of coding in the open.
Expand this section for URLs for blog posts etc that I showed in the talk.
Slides from my Turing Fest talk: https://www.turingfest.com/sessions/coding-open-government/
GDS code
https://github.com/alphagov
Scottish government code
https://github.com/scottishgovernment
Some other central government code
https://government.github.com/community/#uk-central
Government blog posts:
https://gds.blog.gov.uk/2015/09/08/building-a-platform-to-host-digital-services/
https://gdstechnology.blog.gov.uk/2017/07/18/coding-in-the-open-makes-better-code/
https://sfadigital.blog.gov.uk/2016/11/17/when-build-a-thing-really-works/
https://gdstechnology.blog.gov.uk/2016/09/30/easing-the-process-of-pull-request-reviews/
Digital service standard
https://www.gov.uk/service-manual/service-standard
https://www.gov.uk/service-manual/service-standard/make-all-new-source-code-open
GOV.UK coding styleguides
https://github.com/alphagov/styleguides/
Commit message guidance
https://github.com/alphagov/styleguides/blob/master/git.md
Pull request guidance and blog post
https://github.com/alphagov/styleguides/blob/master/pull-requests.md
https://gdstechnology.blog.gov.uk/2016/09/30/easing-the-process-of-pull-request-reviews/
Be able to recover quickly
https://www.kitchensoap.com/2010/11/07/mttr-mtbf-for-most-types-of-f/
Feedbin is open source
https://feedbin.com/blog/2013/08/27/feedbin-is-open-source/
GOV.UK roadmap and Trello
https://app.productplan.com/p/bUmH4fHC0hOivX-E2LYMu2hg9uEhkWp_
https://trello.com/b/7yWk0jhI/govuk-publishing-platform-tap-support-planning
GOV.UK incident reports
https://insidegovuk.blog.gov.uk/category/incident-reports/
Jobs at GDS
https://gds.blog.gov.uk/jobs/
Jobs at Scottish Government
https://resources.mygov.scot/jobs/infrastructure-engineer/
https://resources.mygov.scot/jobs/test-engineer/
Slides from my Turing Fest talk: https://www.turingfest.com/sessions/coding-open-government/
Links to things I show:
GDS code
https://github.com/alphagov
Scottish government code
https://github.com/scottishgovernment
Some other central government code
https://government.github.com/community/#uk-central
Government blog posts:
https://gds.blog.gov.uk/2015/09/08/building-a-platform-to-host-digital-services/
https://gdstechnology.blog.gov.uk/2017/07/18/coding-in-the-open-makes-better-code/
https://sfadigital.blog.gov.uk/2016/11/17/when-build-a-thing-really-works/
https://gdstechnology.blog.gov.uk/2016/09/30/easing-the-process-of-pull-request-reviews/
Digital service standard
https://www.gov.uk/service-manual/service-standard
https://www.gov.uk/service-manual/service-standard/make-all-new-source-code-open
GOV.UK coding styleguides
https://github.com/alphagov/styleguides/
Commit message guidance
https://github.com/alphagov/styleguides/blob/master/git.md
Pull request guidance and blog post
https://github.com/alphagov/styleguides/blob/master/pull-requests.md
https://gdstechnology.blog.gov.uk/2016/09/30/easing-the-process-of-pull-request-reviews/
Be able to recover quickly
https://www.kitchensoap.com/2010/11/07/mttr-mtbf-for-most-types-of-f/
Feedbin is open source
https://feedbin.com/blog/2013/08/27/feedbin-is-open-source/
GOV.UK roadmap and Trello
https://app.productplan.com/p/bUmH4fHC0hOivX-E2LYMu2hg9uEhkWp_
https://trello.com/b/7yWk0jhI/govuk-publishing-platform-tap-support-planning
GOV.UK incident reports
https://insidegovuk.blog.gov.uk/category/incident-reports/
Jobs at GDS
https://gds.blog.gov.uk/jobs/
Jobs at Scottish Government
https://resources.mygov.scot/jobs/infrastructure-engineer/
https://resources.mygov.scot/jobs/test-engineer/
Senior Project and Engineering Leader Jim Smith.pdfJim Smith
I am a Project and Engineering Leader with extensive experience as a Business Operations Leader, Technical Project Manager, Engineering Manager and Operations Experience for Domestic and International companies such as Electrolux, Carrier, and Deutz. I have developed new products using Stage Gate development/MS Project/JIRA, for the pro-duction of Medical Equipment, Large Commercial Refrigeration Systems, Appliances, HVAC, and Diesel engines.
My experience includes:
Managed customized engineered refrigeration system projects with high voltage power panels from quote to ship, coordinating actions between electrical engineering, mechanical design and application engineering, purchasing, production, test, quality assurance and field installation. Managed projects $25k to $1M per project; 4-8 per month. (Hussmann refrigeration)
Successfully developed the $15-20M yearly corporate capital strategy for manufacturing, with the Executive Team and key stakeholders. Created project scope and specifications, business case, ROI, managed project plans with key personnel for nine consumer product manufacturing and distribution sites; to support the company’s strategic sales plan.
Over 15 years of experience managing and developing cost improvement projects with key Stakeholders, site Manufacturing Engineers, Mechanical Engineers, Maintenance, and facility support personnel to optimize pro-duction operations, safety, EHS, and new product development. (BioLab, Deutz, Caire)
Experience working as a Technical Manager developing new products with chemical engineers and packaging engineers to enhance and reduce the cost of retail products. I have led the activities of multiple engineering groups with diverse backgrounds.
Great experience managing the product development of products which utilize complex electrical controls, high voltage power panels, product testing, and commissioning.
Created project scope, business case, ROI for multiple capital projects to support electrotechnical assembly and CPG goods. Identified project cost, risk, success criteria, and performed equipment qualifications. (Carrier, Electrolux, Biolab, Price, Hussmann)
Created detailed projects plans using MS Project, Gant charts in excel, and updated new product development in Jira for stakeholders and project team members including critical path.
Great knowledge of ISO9001, NFPA, OSHA regulations.
User level knowledge of MRP/SAP, MS Project, Powerpoint, Visio, Mastercontrol, JIRA, Power BI and Tableau.
I appreciate your consideration, and look forward to discussing this role with you, and how I can lead your company’s growth and profitability. I can be contacted via LinkedIn via phone or E Mail.
Jim Smith
678-993-7195
jimsmith30024@gmail.com
Specific ServPoints should be tailored for restaurants in all food service segments. Your ServPoints should be the centerpiece of brand delivery training (guest service) and align with your brand position and marketing initiatives, especially in high-labor-cost conditions.
408-784-7371
Foodservice Consulting + Design
More Related Content
Similar to Scaling agile in GDS - Agile Cambridge 2016
How did the team at GOV.UK tackle the IA for a site where the users are ‘everyone’ and needs range from the personal to the professional? Where content is uneven, unpredictable and being constantly added to by hundreds of organisations? Where content is crucial because users have nowhere else to go? Is it possible to create a simple and flexible underlying architecture that is user-focused and can meet a variety of demands alongside a process that is sustainable and can scale?
RUday Suppliers London | G-cloud | Government Digital ServiceLocal Direct
Tony Singleton, G-cloud Programme Director at the Government Digital Service (GDS), gave this presentation at our Really Useful Day for Suppliers, 29 November 2013, in London.
The presentation was about the G-cloud and procurement.
Whitehall a potted history (2016 version)David Heath
Talk originally given at Sheffield Ruby Users Group in 2014. A little inside history of the design and technical architecture of the "Whitehall" publishing tool which is part of GOV.UK https://github.com/alphagov/whitehall
Anna Shipman - Coding in the open in governmentTuring Fest
In the past few years much of the code written in government has been either written in the open or later published under open source licences. This has been a huge transformation from the previous government culture. Anna is Open Source Lead and will talk about how this transformation has happened, what it means in practice and the benefits and challenges of coding in the open.
Expand this section for URLs for blog posts etc that I showed in the talk.
Slides from my Turing Fest talk: https://www.turingfest.com/sessions/coding-open-government/
GDS code
https://github.com/alphagov
Scottish government code
https://github.com/scottishgovernment
Some other central government code
https://government.github.com/community/#uk-central
Government blog posts:
https://gds.blog.gov.uk/2015/09/08/building-a-platform-to-host-digital-services/
https://gdstechnology.blog.gov.uk/2017/07/18/coding-in-the-open-makes-better-code/
https://sfadigital.blog.gov.uk/2016/11/17/when-build-a-thing-really-works/
https://gdstechnology.blog.gov.uk/2016/09/30/easing-the-process-of-pull-request-reviews/
Digital service standard
https://www.gov.uk/service-manual/service-standard
https://www.gov.uk/service-manual/service-standard/make-all-new-source-code-open
GOV.UK coding styleguides
https://github.com/alphagov/styleguides/
Commit message guidance
https://github.com/alphagov/styleguides/blob/master/git.md
Pull request guidance and blog post
https://github.com/alphagov/styleguides/blob/master/pull-requests.md
https://gdstechnology.blog.gov.uk/2016/09/30/easing-the-process-of-pull-request-reviews/
Be able to recover quickly
https://www.kitchensoap.com/2010/11/07/mttr-mtbf-for-most-types-of-f/
Feedbin is open source
https://feedbin.com/blog/2013/08/27/feedbin-is-open-source/
GOV.UK roadmap and Trello
https://app.productplan.com/p/bUmH4fHC0hOivX-E2LYMu2hg9uEhkWp_
https://trello.com/b/7yWk0jhI/govuk-publishing-platform-tap-support-planning
GOV.UK incident reports
https://insidegovuk.blog.gov.uk/category/incident-reports/
Jobs at GDS
https://gds.blog.gov.uk/jobs/
Jobs at Scottish Government
https://resources.mygov.scot/jobs/infrastructure-engineer/
https://resources.mygov.scot/jobs/test-engineer/
Slides from my Turing Fest talk: https://www.turingfest.com/sessions/coding-open-government/
Links to things I show:
GDS code
https://github.com/alphagov
Scottish government code
https://github.com/scottishgovernment
Some other central government code
https://government.github.com/community/#uk-central
Government blog posts:
https://gds.blog.gov.uk/2015/09/08/building-a-platform-to-host-digital-services/
https://gdstechnology.blog.gov.uk/2017/07/18/coding-in-the-open-makes-better-code/
https://sfadigital.blog.gov.uk/2016/11/17/when-build-a-thing-really-works/
https://gdstechnology.blog.gov.uk/2016/09/30/easing-the-process-of-pull-request-reviews/
Digital service standard
https://www.gov.uk/service-manual/service-standard
https://www.gov.uk/service-manual/service-standard/make-all-new-source-code-open
GOV.UK coding styleguides
https://github.com/alphagov/styleguides/
Commit message guidance
https://github.com/alphagov/styleguides/blob/master/git.md
Pull request guidance and blog post
https://github.com/alphagov/styleguides/blob/master/pull-requests.md
https://gdstechnology.blog.gov.uk/2016/09/30/easing-the-process-of-pull-request-reviews/
Be able to recover quickly
https://www.kitchensoap.com/2010/11/07/mttr-mtbf-for-most-types-of-f/
Feedbin is open source
https://feedbin.com/blog/2013/08/27/feedbin-is-open-source/
GOV.UK roadmap and Trello
https://app.productplan.com/p/bUmH4fHC0hOivX-E2LYMu2hg9uEhkWp_
https://trello.com/b/7yWk0jhI/govuk-publishing-platform-tap-support-planning
GOV.UK incident reports
https://insidegovuk.blog.gov.uk/category/incident-reports/
Jobs at GDS
https://gds.blog.gov.uk/jobs/
Jobs at Scottish Government
https://resources.mygov.scot/jobs/infrastructure-engineer/
https://resources.mygov.scot/jobs/test-engineer/
Senior Project and Engineering Leader Jim Smith.pdfJim Smith
I am a Project and Engineering Leader with extensive experience as a Business Operations Leader, Technical Project Manager, Engineering Manager and Operations Experience for Domestic and International companies such as Electrolux, Carrier, and Deutz. I have developed new products using Stage Gate development/MS Project/JIRA, for the pro-duction of Medical Equipment, Large Commercial Refrigeration Systems, Appliances, HVAC, and Diesel engines.
My experience includes:
Managed customized engineered refrigeration system projects with high voltage power panels from quote to ship, coordinating actions between electrical engineering, mechanical design and application engineering, purchasing, production, test, quality assurance and field installation. Managed projects $25k to $1M per project; 4-8 per month. (Hussmann refrigeration)
Successfully developed the $15-20M yearly corporate capital strategy for manufacturing, with the Executive Team and key stakeholders. Created project scope and specifications, business case, ROI, managed project plans with key personnel for nine consumer product manufacturing and distribution sites; to support the company’s strategic sales plan.
Over 15 years of experience managing and developing cost improvement projects with key Stakeholders, site Manufacturing Engineers, Mechanical Engineers, Maintenance, and facility support personnel to optimize pro-duction operations, safety, EHS, and new product development. (BioLab, Deutz, Caire)
Experience working as a Technical Manager developing new products with chemical engineers and packaging engineers to enhance and reduce the cost of retail products. I have led the activities of multiple engineering groups with diverse backgrounds.
Great experience managing the product development of products which utilize complex electrical controls, high voltage power panels, product testing, and commissioning.
Created project scope, business case, ROI for multiple capital projects to support electrotechnical assembly and CPG goods. Identified project cost, risk, success criteria, and performed equipment qualifications. (Carrier, Electrolux, Biolab, Price, Hussmann)
Created detailed projects plans using MS Project, Gant charts in excel, and updated new product development in Jira for stakeholders and project team members including critical path.
Great knowledge of ISO9001, NFPA, OSHA regulations.
User level knowledge of MRP/SAP, MS Project, Powerpoint, Visio, Mastercontrol, JIRA, Power BI and Tableau.
I appreciate your consideration, and look forward to discussing this role with you, and how I can lead your company’s growth and profitability. I can be contacted via LinkedIn via phone or E Mail.
Jim Smith
678-993-7195
jimsmith30024@gmail.com
Specific ServPoints should be tailored for restaurants in all food service segments. Your ServPoints should be the centerpiece of brand delivery training (guest service) and align with your brand position and marketing initiatives, especially in high-labor-cost conditions.
408-784-7371
Foodservice Consulting + Design
Artificial intelligence (AI) offers new opportunities to radically reinvent the way we do business. This study explores how CEOs and top decision makers around the world are responding to the transformative potential of AI.
The Team Member and Guest Experience - Lead and Take Care of your restaurant team. They are the people closest to and delivering Hospitality to your paying Guests!
Make the call, and we can assist you.
408-784-7371
Foodservice Consulting + Design
The case study discusses the potential of drone delivery and the challenges that need to be addressed before it becomes widespread.
Key takeaways:
Drone delivery is in its early stages: Amazon's trial in the UK demonstrates the potential for faster deliveries, but it's still limited by regulations and technology.
Regulations are a major hurdle: Safety concerns around drone collisions with airplanes and people have led to restrictions on flight height and location.
Other challenges exist: Who will use drone delivery the most? Is it cost-effective compared to traditional delivery trucks?
Discussion questions:
Managerial challenges: Integrating drones requires planning for new infrastructure, training staff, and navigating regulations. There are also marketing and recruitment considerations specific to this technology.
External forces vary by country: Regulations, consumer acceptance, and infrastructure all differ between countries.
Demographics matter: Younger generations might be more receptive to drone delivery, while older populations might have concerns.
Stakeholders for Amazon: Customers, regulators, aviation authorities, and competitors are all stakeholders. Regulators likely hold the greatest influence as they determine the feasibility of drone delivery.