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Scaled Retrospectives:
Take Me to Your Leader!
Global SCRUM Gathering
ORLANDO, FL
April 18 – 20, 2016
#Twitterspective
 Throughout this session, please provide feedback on things you thought could
be better, as well as things you thought were AWESOME!
 This helps our Community crowd source better presentations for all future
participants
 Use this hashtag: #SGFLA #ScaledRetros
 Tweet during the session, AND afterwards throughout the week if you think of
cool ideas!
@scrumjitsu
ICEBREAKER:
Married to Retros?!?
 The “How long have you been
married?” Game – but in terms of
Retros!
 Everyone Stands up!
 Only sit down when you have not met
a specific requirement
 Folks who remain standing at the end
are our “Retro Sherpas”
 Retro Sherpas cannot sit together! Be
Guides!
@scrumjitsu
ACTIVITY:
What is a Scaled Retro to you?
 We will review in detail in the next
few slides, but spend 3 min to discuss
what you think the differences
between a Team Retro & a Scaled
Retro?
 And…..GO!
 <cue jeopardy music>
 Some topics to consider: How often?
Who Participates? What is Captured?
@scrumjitsu
Who?  The Team
 Every Sprint
 Team Improvement
 Teams, PMO, Release Mgmnt,
Program Teams, Portfolio Teams,
Business Stakeholders
 Every Sprint
 Challenge outside Team’s sphere of
control to change
Team Retros
When?
Scaled RetrosVs.
What?
 It can be easier to categorize Scaled Retro outcomes using the Powerpoint technique
PPT = People, Process, Technology
@scrumjitsu
ACTIVITY:
Time to Point Fingers!!
 Each table is a TEAM. Open your
packet, and discover the issues that
plauged your Organization’s last
release.
 Not all information in your packet is
relevant. You must decide what you
would escalate and what you would
ignore.
 Remember: Executive’s time is
precious. Be focused. Be brief.
@scrumjitsu
Step 1: Identify Outcomes
 Which outcomes should be escalated during a Scaled Retro?
 How can these outcomes be categorized? Which categories should we use?
 Which Outcomes are Actionable?
 Which Outcomes are not Actionable?
 How would we make them Actionable?
 PICK TWO AT MOST! (Less is More)
Consider the following questions:
@scrumjitsu
Categories that “Stand Out”
 Environment Improvements (Dev-QA-UAT-PreProd-PROD)
 Build Management (Stop Breaking it)
 Continuous Integration (CI)
 Deployment Automation (CD)
 Agile Training
 Release Planning
 Account Conditioning
 Collaboration Tools (help coordination)
 WIP Limits
 Roadmaps
@scrumjitsu
Step 2: Create an Information Radiator
 Try using radar, spider, or target charts
 Start SIMPLE
 EVOLVE the view to meet your needs
 Limit teams to ONE item per scaled Retro if you have more than 20 teams.
 Remember: Its not just sprint teams, its ALL TEAMS.
@scrumjitsu
Step 3: USE the Information Radiator
 Identify outcomes by various areas: Portfolio Managers, Program Managers,
Sprint Teams, Release Teams, Operations, etc…
 Customize this to how your Organization is structured
 Look for common themes
 Use the idea of “TEAM of Teams” to support each other!
 The voice of many is more powerful than the voice of one
@scrumjitsu
Step 4: Make the Radiator BIG & VISIBLE
 Put it on the walls near Executive Offices
 Put it on TVs throughout the Enterprise
 Virtualize it for Distributed Teams
 Put it in Elevators
 Have it appear at Login to the network
@scrumjitsu
on communicating with Leaders
 Make Outcomes ACTIONABLE: What decisions must be made? How can leaders support
your cause?
If its not actionable, expect NO ACTION
 Illustrate Trends: Its hard to argue history.
Show last 5 Scaled Retros keep coming back to the same issues
 Assign it a DOLLAR VALUE – either dollars lost, or dollars saved
QA being “down” isn’t as effective as saying:
We lost $12M in 2 days
 The more crisp the “Ask” is, the easier it will be to see value – and SUPPORT
@scrumjitsu
Scaled Retro for #SGFLA!
 Step 1: Identify Outcomes – Categorize & Make Actionable
 Step 2: Create an Information Radiator – Start Simple
 Step 3: USE the Information Radiator – Look for Trends
 Step 4: Make the Radiator BIG & VISIBLE
@scrumjitsu
#Twitterspective Review
 Please engage!
 Use this hashtag: #SGFLA #ScaledRetros
 This helps our Community crowd source better presentations for all future
participants.
People that engage will become inaugural members of the
first Scaled Retro Community of Practice!
@scrumjitsu
Vanity Slide
 Jason Cusack - Enterprise Coach, Retro Aficionado, Leadership Consultant
 President, White Shark Consulting LLC
 @scrumjitsu on Twitter
 Agileuprising.com – blog
 #AgileUprising – podcast – Coming Soon!
@scrumjitsu
Learning Objectives
 Understand the basics of Scaled Retrospectives
 Learn who participates in a Scaled Retrospective – the answer might surprise
you
 Learn how to engage your Enterprise and create “wins” across multiple
organizational levels
 Practice techniques for creating visually compelling information radiators
 Practice framing outcomes as actionable, to focus executives, and get their
support for making improvements and promoting sustainable change
@scrumjitsu

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Scaled Retrospectives: Take me to your leader!

  • 1. Scaled Retrospectives: Take Me to Your Leader! Global SCRUM Gathering ORLANDO, FL April 18 – 20, 2016
  • 2. #Twitterspective  Throughout this session, please provide feedback on things you thought could be better, as well as things you thought were AWESOME!  This helps our Community crowd source better presentations for all future participants  Use this hashtag: #SGFLA #ScaledRetros  Tweet during the session, AND afterwards throughout the week if you think of cool ideas! @scrumjitsu
  • 3. ICEBREAKER: Married to Retros?!?  The “How long have you been married?” Game – but in terms of Retros!  Everyone Stands up!  Only sit down when you have not met a specific requirement  Folks who remain standing at the end are our “Retro Sherpas”  Retro Sherpas cannot sit together! Be Guides! @scrumjitsu
  • 4. ACTIVITY: What is a Scaled Retro to you?  We will review in detail in the next few slides, but spend 3 min to discuss what you think the differences between a Team Retro & a Scaled Retro?  And…..GO!  <cue jeopardy music>  Some topics to consider: How often? Who Participates? What is Captured? @scrumjitsu
  • 5. Who?  The Team  Every Sprint  Team Improvement  Teams, PMO, Release Mgmnt, Program Teams, Portfolio Teams, Business Stakeholders  Every Sprint  Challenge outside Team’s sphere of control to change Team Retros When? Scaled RetrosVs. What?  It can be easier to categorize Scaled Retro outcomes using the Powerpoint technique PPT = People, Process, Technology @scrumjitsu
  • 6. ACTIVITY: Time to Point Fingers!!  Each table is a TEAM. Open your packet, and discover the issues that plauged your Organization’s last release.  Not all information in your packet is relevant. You must decide what you would escalate and what you would ignore.  Remember: Executive’s time is precious. Be focused. Be brief. @scrumjitsu
  • 7. Step 1: Identify Outcomes  Which outcomes should be escalated during a Scaled Retro?  How can these outcomes be categorized? Which categories should we use?  Which Outcomes are Actionable?  Which Outcomes are not Actionable?  How would we make them Actionable?  PICK TWO AT MOST! (Less is More) Consider the following questions: @scrumjitsu
  • 8. Categories that “Stand Out”  Environment Improvements (Dev-QA-UAT-PreProd-PROD)  Build Management (Stop Breaking it)  Continuous Integration (CI)  Deployment Automation (CD)  Agile Training  Release Planning  Account Conditioning  Collaboration Tools (help coordination)  WIP Limits  Roadmaps @scrumjitsu
  • 9. Step 2: Create an Information Radiator  Try using radar, spider, or target charts  Start SIMPLE  EVOLVE the view to meet your needs  Limit teams to ONE item per scaled Retro if you have more than 20 teams.  Remember: Its not just sprint teams, its ALL TEAMS. @scrumjitsu
  • 10. Step 3: USE the Information Radiator  Identify outcomes by various areas: Portfolio Managers, Program Managers, Sprint Teams, Release Teams, Operations, etc…  Customize this to how your Organization is structured  Look for common themes  Use the idea of “TEAM of Teams” to support each other!  The voice of many is more powerful than the voice of one @scrumjitsu
  • 11. Step 4: Make the Radiator BIG & VISIBLE  Put it on the walls near Executive Offices  Put it on TVs throughout the Enterprise  Virtualize it for Distributed Teams  Put it in Elevators  Have it appear at Login to the network @scrumjitsu
  • 12. on communicating with Leaders  Make Outcomes ACTIONABLE: What decisions must be made? How can leaders support your cause? If its not actionable, expect NO ACTION  Illustrate Trends: Its hard to argue history. Show last 5 Scaled Retros keep coming back to the same issues  Assign it a DOLLAR VALUE – either dollars lost, or dollars saved QA being “down” isn’t as effective as saying: We lost $12M in 2 days  The more crisp the “Ask” is, the easier it will be to see value – and SUPPORT @scrumjitsu
  • 13. Scaled Retro for #SGFLA!  Step 1: Identify Outcomes – Categorize & Make Actionable  Step 2: Create an Information Radiator – Start Simple  Step 3: USE the Information Radiator – Look for Trends  Step 4: Make the Radiator BIG & VISIBLE @scrumjitsu
  • 14. #Twitterspective Review  Please engage!  Use this hashtag: #SGFLA #ScaledRetros  This helps our Community crowd source better presentations for all future participants. People that engage will become inaugural members of the first Scaled Retro Community of Practice! @scrumjitsu
  • 15. Vanity Slide  Jason Cusack - Enterprise Coach, Retro Aficionado, Leadership Consultant  President, White Shark Consulting LLC  @scrumjitsu on Twitter  Agileuprising.com – blog  #AgileUprising – podcast – Coming Soon! @scrumjitsu
  • 16. Learning Objectives  Understand the basics of Scaled Retrospectives  Learn who participates in a Scaled Retrospective – the answer might surprise you  Learn how to engage your Enterprise and create “wins” across multiple organizational levels  Practice techniques for creating visually compelling information radiators  Practice framing outcomes as actionable, to focus executives, and get their support for making improvements and promoting sustainable change @scrumjitsu