Five Reports You Aren't Running & Why You Should Start Today - State Bar of Texas
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This document outlines 5 analytics reports that law firms are not running but should in order to improve various areas of their business: 1) analyzing their database for blank fields, duplicates, open to-dos, and case dates; 2) examining who completes work and how long it takes to identify staffing inefficiencies; 3) tracking expenses in initial case valuations and periodic checkpoints to ensure value is increasing proportionally to spending; 4) evaluating website landing and exit pages along with user behavior flows to improve the user experience; and 5) monitoring networking activities and follow-ups to ensure efforts are productive. The document advocates that analytics can provide insights to drive meaningful actions.
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The document discusses spam traps and how to avoid being blacklisted. It defines different types of spam traps like honey pots, zombie accounts, and typo traps. It provides tips for avoiding traps, such as removing hard bounces, communicating regularly with subscribers, and using email validation. It also outlines what to do if blacklisted, including contacting the blacklist operator and following their instructions. The presentation aims to help marketers protect their email reputation and deliverability.
Enterprise Voice Mashups
The document discusses enterprise voice mashups. It describes how integrating real-time communications into business processes can make businesses run faster, cheaper, and make customers happier. Voice is presented as a "spice" that can enhance existing business processes and applications, rather than being the primary focus. Various examples of voice mashups are provided, such as automating remote worker forms and scheduling or integrating communications with delivery notifications and rescheduling. The document also covers definitions of mashups, common architectures, examples of health care mashups, and resources for learning more.
DIY Tactics for Driving Business to Your Website with Ektron
Ever wonder what you’re not doing that you should be doing to drive more business to your Ektron website? You're not alone. Companies are struggling to engage with their target audiences and increase conversions on their website. Fortunately, there are a lot of Sales and Marketing Automation tools like Hubspot, Marketo, Silver Pop and Salesforce that can help you. The big challenge however, is in understanding how you can and should be using them to your advantage. How do they map to tactics that can be put into action today? How do you get them to work in tandem with Ektron to generate more leads, more e-commerce conversions, and ultimately more business? In this session, you will learn through real world scenarios how to identify gaps in your website strategy and maximize Ektron's capabilities to fill these voids.
MeasureWorks - Social Mentions as a Performance KPI
This document discusses using social media mentions and website performance metrics to monitor business performance. It finds that website speed, login issues, and mobile compatibility are common complaints on social media for large retailers and travel companies. Slow page loads are shown to increase abandonment rates. The document proposes combining clickstream data, performance alerts, and sentiment analysis from social media to predict and prevent downtime before it impacts customers. Detecting changes in user behavior patterns and complaints could provide early warning of issues needing attention.
O'Reilly Webcast: How Nordstrom Prepares Its Site for Holidays and Major Events
This document discusses how to prepare a website for holidays and major events by focusing on performance. It recommends taking a continuous improvement approach of analyzing site usage data, testing for performance issues, and monitoring site performance during events. Key steps include studying past events to understand customer impacts, projecting future usage, contingency planning, and building a feedback loop between development, product management, and engineering. The goal is to adopt a culture where performance is a key feature and the site is always being prepared through continuous delivery, instrumentation, and addressing issues before they affect customers.
Conversion Hotel 2016 - John Ekman
Slides of the keynote of John Ekman at Conversion Hotel 2016: http://www.conversionhotel.com - Storytelling in Design
[Webinar] Stop Thinking About It and Automate Your AP Processes
Recording: https://www.dropbox.com/s/p62hekx2tnkea13/2013-10-10%2014.01%20Stop%20Thinking%20About%20it%20and%20Automate%20Your%20AP%20Processes.wmv
Speakers:
Henry Ijams, Managing Director of PayStream Advisors
Peter Bepler, President and Co-Founder of Anybill
You think about automating. You might even have meetings about automating. Well, the time has come to stop thinking about it and to make it happen. If you think your company might be too small to automate, think again.
So, how do you get started? Attend our 50 minute webinar to get your burning questions answered about how to begin the automation process. Off the heels of PayStream's recently published report on Automating Payables for the Small to Medium Enterprise Market, we're here to offer you valuable tools and ideas to help get your project kicked off.
Join us as the presenters discuss:
-Current landscape of AP departments in the US
-How to create an effective business plan with realistic ROI
-Challenges and barriers to your automation goals
-What the innovators are doing
Web Analytics: Tools and Best Practices
You are invited to get to know your Web visitors through the eyes of Web analytics. "Analytics" is the information collected by a number of software packages about how users are using your site. You can learn from them:
1. How many people are coming to your site each day?
2. Are visitors finding the information they are looking for?
3. How many of your visitors start to buy? How many don’t make it through?
4. Which pages cause people to leave altogether?
Ultimately, your analytics help you answer the question, "Why?"
Brian Massey walks you through the things you should measure and shows you how they impact your business.
Search Engine Google
This document discusses the challenges of running a commercial web search engine. It covers the history of search engines from the early 1990s to today, where Google has become a major player. It also discusses the problems of spam, the difficulty of evaluating search engines given the massive scale and dynamic nature of the web, and how Google addresses these challenges through continual experimentation and prioritizing user needs.
MeasureWorks - Emerce eFinancials - Content is King, but Experience is your k...
Slides from presentation at Emerce efinancials event. During this session Jeroen Tjepkema, CEO & Founder of MeasureWorks, togehter with Matthew Niederberger, Digital Insights & Analytics Manager at Philips Lighting talk about why user experience and performance are essential in persuading online consumers to buy something on your website. Based on both real data and case studies Matthew and Jeroen will share practical information about the relationship between content and experience and how to implement these at your website.
Ruby on Rails Performance Tuning. Make it faster, make it better (WindyCityRa...
(reposting with clearer title)
Performance tuning presentation from WindyCityRails 2010.
Why performance matters
The right way to approach it
Front end testing tools
Automated testing tools
Common problems and the ways to solve them in Rails
Rails specific tools
bullet
slim_scrooge
rack bug
request log analyzer
rails indexes
Windy cityrails performance_tuning
Performance tuning presentation for Chicago Rails Conference. Focusing on Front end page improvements
ProjectEDU - 5 Mind-Blowing Analytics Reports
The document discusses using Google Analytics reports to derive actionable insights and optimize business performance. It covers several key reports including the dashboard, desktop vs mobile, demographics, geography, landing pages, and acquisition channels. For each report, it emphasizes the importance of analyzing the data to determine specific actions to improve metrics like conversions, leads, checkouts, etc. It also stresses that the insights must translate into real-world strategies for areas like mobile optimization, ad targeting, content marketing, and addressing underperforming channels.
Meet Bigcommerce Enterprise: 5 Ways to Increase Profit in 2016
These are essential elements for any successful ecommerce site. You know you need them. The question is how to make them work for you, not against you.
Enter Bigcommerce Enterprise. With its superior reliability and advanced tools, Bigcommerce Enterprise is a powerful platform for providing exceptional shopping experiences and improving your shop’s performance on every level.
Similar to Five Reports You Aren't Running & Why You Should Start Today - State Bar of Texas (20)
Session replay: Discover why customers struggle on your website
Session replay: Discover why customers struggle on your website
Landing Page Optimization: 6 Years of Testing Distilled Into 5 Critical Lessons
Landing Page Optimization: 6 Years of Testing Distilled Into 5 Critical Lessons
Always Be Testing - Learn from Every A/B Test (Hiten Shah)
Always Be Testing - Learn from Every A/B Test (Hiten Shah)
Spam Traps: Avoid the Blacklist and Protect Your Digital Reputation
Spam Traps: Avoid the Blacklist and Protect Your Digital Reputation
DIY Tactics for Driving Business to Your Website with Ektron
DIY Tactics for Driving Business to Your Website with Ektron
MeasureWorks - Social Mentions as a Performance KPI
MeasureWorks - Social Mentions as a Performance KPI
O'Reilly Webcast: How Nordstrom Prepares Its Site for Holidays and Major Events
O'Reilly Webcast: How Nordstrom Prepares Its Site for Holidays and Major Events
[Webinar] Stop Thinking About It and Automate Your AP Processes
[Webinar] Stop Thinking About It and Automate Your AP Processes
MeasureWorks - Emerce eFinancials - Content is King, but Experience is your k...
MeasureWorks - Emerce eFinancials - Content is King, but Experience is your k...
Ruby on Rails Performance Tuning. Make it faster, make it better (WindyCityRa...
Ruby on Rails Performance Tuning. Make it faster, make it better (WindyCityRa...
Meet Bigcommerce Enterprise: 5 Ways to Increase Profit in 2016
Meet Bigcommerce Enterprise: 5 Ways to Increase Profit in 2016
Five Reports You Aren't Running & Why You Should Start Today - State Bar of Texas
- 1. Five Analytics Reports You’re Not Running and Why You Should Haley Odom Ackerman Odom Ackerman Consulting Odom.ackerman@gmail.com
- 6. Your Database Open To-Do’s Case Dates
- 7. Your Staff
- 8. Your Staff ๏ Who Completes Work ๏ How Long Does it Take
- 9. Your Staff ๏ Who updates the database most/least often? ๏ Why does this matter?
- 10. Your Expenses & Your Cases
- 11. Your Expenses & Your Cases ๏ Case: Initial Valuation ๏ Periodic checkpoints on Expenditures
- 12. Your Expenses & Your Cases ๏ Case: Initial Valuation ๏ Is value going up or down as expenses go up? ๏ Periodic checkpoints ๏ What’s the baseline spend for your cases?
- 13. Your Website
- 14. Landing Pages v. Exit Pages ๏ Where do your visitors enter your site? ๏ Where do they leave? ๏ What does this tell me?
- 15. Your Website: Behavior Flows
- 16. Your Networking
- 17. Your Networking ๏ Lunches ๏ Speeches ๏ CLEs ๏ Coffees ๏ Phone Calls ๏ Follow-Up Emails ๏ Are you tracking it at all?
- 18. Your Networking ๏ Why track small activities?
- 20. Haley Odom Ackerman Odom Ackerman Consulting odom.ackerman@gmail.com 619.306.4920