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Digium Confidential
Switchvox
It’s More than a Phone System -
It’s a Better Way to Communicate
www.savebigonphones.com
2
Digium Confidential
Find out How Switchvox is a Better
Way to Communicate:
Today’s Topics:
• Who is Digium?
• What is Switchvox?
• Switchvox Benefits
• Switchvox Features
• Switchvox TCO
• Switchvox Resources
www.savebigonphones.com
3
Digium Confidential
Who is Digium?
www.savebigonphones.com
4
Digium Confidential
Digium is the Developer and Maintainer of
Asterisk, the world’s most widely deployed Open
Source Communications Project
www.savebigonphones.com
5
Digium Confidential
Digium’s Business Profile
6
Digium Confidential
Asterisk Statistics
Digium Confidential
 2M+ downloads for 2011
 83,000+ registered asterisk.org members
 68,000+ forum users
 34,000+ forum topics
 109,000+ forum posts
 900+ active contributors
 9800+ developers over the lifetime of the project
 Worldwide Asterisk deployment in 170+ countries
 Dedicated Industry Events:
- AstriCon for Asterisk Developers and Users
- Asterisk World for Business users
The Asterisk
Community
www.savebigonphones.com
7
Digium Confidential
Digium’s Business Phone System
Switchvox - provides a full-featured Unified Communications
system at a price SMBs can afford.
– Ease-of-use operation
– Sophisticated features
– Integration with desktop tools/applications
– Local Support
– Supports up to 400 users
www.savebigonphones.com
8
Digium Confidential
Why Switchvox?
• All features included
• Many products in one
• Interoperability
• No vendor lock-in
• Lowest TCO and Impressive ROI
www.savebigonphones.com
9
Digium Confidential
All
Features
Included
Future
Proof/
Mobilit
y
Easy
To
User
Many
Products
in One
INTEROPERABLE
EXAMPLE TEXT
01
INTEROPERABILITY
INTEGRATES EASILY
02
ALL FEATURES
INCLUDED
03
FUTURE-PROOF
with MOBILITY
5 Switchvox Value Messages
05
MANY PRODUCTS IN ONE
04
EASY TO USE
Switchvox Value –
The award-winning, value enhancement, UC solution:
www.savebigonphones.com
10
Digium Confidential
2012
This is an
example text.
Interoperable Future
Proof/Mob
ility
Easy to
Use
Many
Products
in One
02
This is an
example text.
Add your own
text.
EXAMPLETEXT
EXAMPLE TEXT
01
INTEROPERABILITY
INTEGRATES EASILY
02
ALL FEATURES
INCLUDED
03
FUTURE-PROOF
with MOBILITY
5 Switchvox Value Messages
05
MANY PRODUCTS IN ONE
04
EASY TO USE
ALL FEATURES
INCLUDED
www.savebigonphones.com
11
Digium Confidential
Easy to
Use
Many
Products in
One
All Features
Included
Interoperable
02
This is an
example text.
Add your own
text.
EXAMPLETEXT
EXAMPLE TEXT
01
INTEROPERABILITY
INTEGRATES EASILY
02
ALL FEATURES
INCLUDED
03
FUTURE-PROOF
with MOBILTY
5 Switchvox Value Messages
05
MANY PRODUCTS IN ONE
04
EASY TO USE
2012
This is an
example text.
FUTURE PROOF
WITH MOBILITY
www.savebigonphones.com
12
Digium Confidential
EXAMPLE TEXT EXAMPLE TEXT EXAMPLE TEXT
Your own footer Your Logo
01
This is an
example text.
Add your own
text.
EXAMPLETEXT
02
This is an
example text.
Add your own
text.
EXAMPLETEXT
03
This is an
example text.
Add your own
text.
EXAMPLETEXT
02
This is an
example text.
Add your own
text.
EXAMPLETEXT
EXAMPLE TEXT
01
INTEROPERABILITY
INTEGRATES EASILY
02
ALL FEATURES
INCLUDED
03
FUTURE-PROOF
with MOBILITY
5 Switchvox Value Messages
05
MANY PRODUCTS IN ONE
04
EASY TO USE
Many
Products in
One
Future
Proof/M
obility
Interope
rable
All
Features
Included
EASY TO USE
www.savebigonphones.com
13
Digium Confidential
Interop
erable
Easy to
Use
All
Features
included
Future
Proof/
Mobility
MANY PRODUCTS
IN ONE
EXAMPLE TEXT EXAMPLE TEXT EXAMPLE TEXT
Your own footer Your Logo
01
This is an
example text.
Add your own
text.
EXAMPLETEXT
02
This is an
example text.
Add your own
text.
EXAMPLETEXT
03
This is an
example text.
Add your own
text.
EXAMPLETEXT
02
This is an
example text.
Add your own
text.
EXAMPLETEXT
EXAMPLE TEXT
01
INTEROPERABILITY
INTEGRATES EASILY
02
ALL FEATURES
INCLUDED
03
FUTURE-PROOF
with MOBILTY
5 Switchvox Value Messages
05
MANY PRODUCTS IN ONE
04
EASY TO USE
www.savebigonphones.com
14
Digium Confidential
Interoperability
• Built-on open standards and protocols
• Easily integrates with existing phones, networking
hardware, and third-party business applications
• Reduces costly upgrades by supporting existing networks.
www.savebigonphones.com
15
Digium Confidential
EASY TO USE
“Deploying Switchvox is a breeze – it will cut our installation time by 2/3.”
– Marcus McEwen, Equivoice
Digium Registered Reseller
www.savebigonphones.com
16
Digium Confidential
The Digium IP Phones
www.savebigonphones.com
17
Digium Confidential
www.savebigonphones.com
18
Digium ConfidentialDigium Confidential
The Only Phones
Designed for Switchvox
Simple, Customizable
Integrated
Best Value in SMB UC
Phone Systems
www.savebigonphones.com
19
Digium ConfidentialDigium Confidential
D40 – Entry-Level Phone
• 2 line keys (for multiple extensions or contacts)
• 4 feature keys – Msgs, Transfer, Redial, Hold, Conference, Info
www.savebigonphones.com
20
Digium ConfidentialDigium Confidential
D50 - Mid-Level Phone• 4 line keys (for multiple extensions or contacts)
• 6 feature keys – Msgs, Transfer, Redial, Hold, Conference, Info
• 10 Rapid Dial Keys for Your Contacts
www.savebigonphones.com
21
Digium ConfidentialDigium Confidential
D70 - Executive-Level Phone
• 6 line keys (for multiple extensions or contacts)
• 10 feature keys – Msgs, Transfer, Redial, Hold, Conference, Info
• LCD Display for 100 Rapid Dial Keys for Your Contacts
www.savebigonphones.com
22
Digium Confidential
15
Digium Confidential
Comparing Models
www.savebigonphones.com
23
Digium Confidential
Many Products in OneMany Products in One
www.savebigonphones.com
24
Digium Confidential
Key Switchvox Features
www.savebigonphones.com
25
Digium Confidential
The Switchboard - An Interactive, Real-Time
Display of Your Switchvox Calls
www.savebigonphones.com
26
Digium Confidential
Game-Changing Fixed Mobile Convergence
Work where and how you want to work
•Converge up to 5 phones with your Switchvox extension at no additional cost
•Maintain your presence no matter which phone you are using
•Supports any phone and connection – VoIP, analog, and mobile
•The InCall Menus allow for seamless transfers and recording of calls from any phone
www.savebigonphones.com
27
Digium Confidential
Switchvox Mobile Applications
• Make Calls on Your Mobile Phone from Switchvox
• Access Call Rules, Voicemail, Directory and More
• Supported on iPhone and Blackberry Smartphones
www.savebigonphones.com
28
Digium Confidential
Detailed Reporting
Create actionable items to service your callers based on data
retrieved from the built-in Switchvox reports and logs
www.savebigonphones.com
29
Digium Confidential
Switchvox Reports and Logs
•See logs on all of your call and types of services
•Export log data to Excel or in an XML-friendly output
•Easily integrate with the API
•Automatically trigger events based on log/report data
•Staff your queues based on detailed reporting information
www.savebigonphones.com
30
Digium Confidential
Call Recording
• Easily schedule call recordings
• Allow users to record on-demand
• Automatically export recordings to another server
www.savebigonphones.com
31
Digium Confidential
Extend Your Phone System
3rd Party Application Integration
• Available 3rd Party Apps:
– Salesforce.Com
– SugarCRM
– Google Maps
– Switchvox Notifier
– Firedialer
• Developer-friendly Extend API available
for other third party-application
integration
• AsteriskExchange
– Switchvox Apps Category
www.savebigonphones.com
32
Digium Confidential
Collaboration:
• Conferencing – Every user can have their own conference #
• Video Calling – Supports HD Audio and Video Calls
• Chat – Built-in XMPP Server/Client
• Presence – See co-worker’s status
• Unified Messaging – voicemail to email
www.savebigonphones.com
33
Digium Confidential
Built-in Call Queues/ACD
• Customizable Call Queues
• Flexible Call Routing Options
• No extra licensing per queue agent/manager
• Detailed Reporting
www.savebigonphones.com
34
Digium Confidential
Interactive Voice Response
•Highly flexible IVR Editor
•Supports multiple sound prompts and languages
•Easily integrates with the API to trigger events in third-
party applications
www.savebigonphones.com
35
Digium ConfidentialDigium Confidential
Digium Phone Applications
www.savebigonphones.com
36
Digium ConfidentialDigium Confidential
• Supports various network installs:
– No touch installation
– Auto-provisioning (One-touch)
– Most secure installation
Easiest Setup
www.savebigonphones.com
37
Digium Confidential
Contacts
• Searchable
• Easily Monitor
• Dial or Dial VM Directly
www.savebigonphones.com
38
Digium Confidential
Status
www.savebigonphones.com
39
Digium Confidential
Status
39www.savebigonphones.com
40
Digium Confidential
Visual Voicemail
www.savebigonphones.com
41
Digium Confidential
Switchboard Integration
www.savebigonphones.com
42
Digium Confidential
Parking
www.savebigonphones.com
43
Digium Confidential
Call Queues
43www.savebigonphones.com
44
Digium Confidential
Gateway Series Products
• Digital T1/E1/PRI TDM to SIP
Appliances
– Built from the ground up
– Fan free design
– Rack mountable (single appliance
or 2 side-by-side)
– Fixed port
• Asterisk based
• Digium GUI for Management
 Models:
– G100 – Single T1/E1
– G200 – Dual T1/E1
www.savebigonphones.com
45
Digium Confidential
Digium Gateways: PSTN to SIP
Switchvox
46
Digium Confidential
Why Switchvox is the Best Value
47
Digium Confidential
47
Switchvox Saves You $$
www.savebigonphones.com
48
Digium Confidential
Switchvox Monthly Costs
www.savebigonphones.com
49
Digium Confidential
Competitive Pricing
www.savebigonphones.com
50
Digium Confidential
Switchvox – A Smarter Approach to Unified
Communications
www.savebigonphones.com
51
Digium Confidential
For More Information
visit - www.digium.com/switchvox
“The more I researched Switchvox's
capabilities, it looked too good to be true.
In two weeks we were sold.”
Dan Ribar, CIO
1st Guard Corporation
www.savebigonphones.com
52
Digium Confidential
THANK YOU!
Please visit
or call (855) 523-1968

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Editor's Notes

  1. Presenters – This presentation is modular. Meaning, you can pull out pieces depending on the audience. Here are the following sections:Who is Digium?What is Switchvox and it’s key value messages?What are the features included in Switchvox?What is Switchvox TCO?Where can I find out more information?
  2. State that Switchvox is up 40% and we have increased our channel partner base to 1700 world-wide partners. (That is over a 70% increase from 2011.)
  3. Diving into some of the value messages, let’s look at Switchvox.Switchvox Integrates with existing networking switches, IP Phones, and other networking componentsIntegrates with 3rd party applications
  4. Comprehensive integrated features-set to include mobile integration, recording, conferencing, call queues, and managementEasy to sell without many extra add-ons
  5. Built on open stnadards, and open API integration, Switchvox will grow as a the customer growsSupport the latest
  6. GUI InterfaceAuto-configuration for Polycom and snom phonesBatch uploads of user settingWorks on standard web browsersEasy upgrades and backups for systems
  7. Minimizes the need for additional server costs for voicemail, call queues, and other features.Eliminates the cost associated with extra licensing, support, and MAC
  8. It gives customers more choices and more interoperability since it works with their existing network infrastructure. One of the things our customers have told us that they love about it is that it can work with their SIP phone of choice – Polycom, snom, or Aastra.
  9. It is easy to get your work done b/c it is so easy to use. it works the way you want it to – you can see on your phone, your screen, and your mobile smart phone, a visual display of who is calling. You can integrate Sales Force or other CRM applications with your phone system. So, when a caller calls into your phone system, you can see automatically their record in Sales Force, where they are calling from with Google Maps, any TS records, etc. You phone system is now working for you, saving you time.
  10. Save on monthly operating costs – letting people work remotely from areas with the lower cost of
  11. Converting the SIP to PSTN instead of SIP to TDM
  12. Another look at pricing is the per-user charge for a phone system. Switchvox can be positioned as low as $6.31 per user. These figures assume a mid-level phones, do include a 5 year maintenance and subscription license and warranty costs. Over the course of 5 years – a company would be paying $6/month per user.
  13. Compare those numbers to how ShoreTel positions their low-cost pricing. In that same space you are paying $21/user and this does not include the phone or additional applications.