Sandy Ruiz has over 10 years of experience in the supplement industry, including roles in sales, regulatory compliance, quality control, and laboratory sample coordination. Her experience includes customer service, communication, and technical skills such as proficiency in Microsoft Office, Adobe, and industry software. She currently works as an Account Manager for Capstone Nutrition, where her responsibilities include managing client relationships, orders, production, and ensuring regulatory requirements are met.

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Sandy Ruiz
3647 S 700 W
Riverdale, UT 84405
Cell (385)205-7230
Email: sandyruiz123@yahoo.com & sruiz@capstonenutrition.com
Summary of Qualifications:
 Self-motivated individual who enjoys taking on new challenges with knowledge and experience in the
supplement industry as well as notarial and customer service skills. Computer skills in programs such as;
Microsoft Word, Microsoft Outlook, Adobe, PowerPoint, Excel, Access, Master Control, LIMS, JD Edwards.
Multi-tasked, leader, fast-learner who ensures quality and productivity on an everyday basis. Motivated
individual who enjoys bringing new ideas to the work environment. Excellent Spanish writing, reading &
verbal skills. Excellent customer service skills, always positive and energetic.
Professional Experience:
February 2016 – Present: Capstone Nutrition, Ogden, UT
Account Manager Sales Department
 Build solid business relationships with clients and ensure unsurpassed client satisfaction
 Input Client Sales Orders and transmit client Order Acknowledgements
 Generate Deviations resulting from client changes
 Liaise with Scheduling concerning production dates
 Transmit production dates and changes to clients
 Liaise with QA on completions of Cause and Corrective Reports
 Attend daily scheduling meetings
 Provide month-end inventory reports to client and discuss any issues contained
 Arrange for shipment of Finished Product
 Close out Work Order packets and send customer completion documentations
 Periodically conduct plant tours for client visits
 Accompany customer on first time runs
 Charge back added costs to clients
 Transmit rework information for the rework MMR and create the rework order
April 2012-January 2016: Capstone Nutrition, Ogden, UT
Notary Public, Regulatory Specialist
 Notary Public
 Training new personnel as needed and coordinating the work of others
 Document Control
 Creating Presentations, graphs and charts
 Use of Multimedia Content
 Clerical functions, as well as customer service experience
 Creating legal documents as requested
 COA coordinator
 Discuss COA report with Account & Project Managers as required
 Work closely with ingredient suppliers to obtain information required for registration. (Example:
Specification Sheet, COA, Flow Charts, etc.)
 Work with UDAF to obtain necessary documentation/certifications required for registration. (Example: CFS
& GMP Certificates)
 Interact with sales, R&D, and purchasing to insure customer regulatory needs are met.
 Assist Rabbi in Kosher Certification inspections monthly
 Managing Halal Inspection as needed
 Assist in the completion of Finished Product COAs and Product release
 Recording information on specified documents & regulatory requests.

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 Utilizing customer specifications to create/update COA templates as needed.
 Issuing BSE, GMO-free & Allergen statements for FG.
 Creating Manufacturing Flow documents for products manufactured in the company.
 Creating reports & timelines for Account Managers daily and as often as they are requested.
 Meeting Customer Request within the time frame provided.
 Working with Customer Online Specifications (Optiva, Agile)
 GMP/SOP Training & Usage
 Translation of regulatory documentation from Spanish to English
 Assisting in various company projects as needed
 Renewing NSF & GMP certificates yearly
 JD Edwards, Master Control, CRD Intranet, & LIMS
 Record keeping, filing and distributing tasks to team
 Setting up Canada & EU registrations for product exportation
 Responding to account and customer inquiries
 Running open and shipped reports
 Participating in training and meetings
September 2010 to April 2012: Cornerstone Research & Development, Ogden, UT
Sample Coordinator/ Laboratory Technician
 Handling raw ingredient samples received into the lab.
 Entering samples into LIMS and preparing them for Micros & Analytical testing.
 Assisting Chemists with sample information and requirements.
 Shipping samples to other outsource labs for additional testing.
 Issuing Certificates of Analysis for RM & FG after testing completion.
 Interpreting C of A and entering results to complete required testing.
 Coordinating all tests in-house as well as with outsource labs.
 Scheduling expected dates on all raw & finished material.
 Updating lab calendars on a daily basis.
 Taking phone calls to communicate sample status.
 Communication skills
 E-mail communication on a daily basis.
 Assisting weekly meeting with account & sales managers. Providing Lab updates on testing as required.
July 2009 to September 2010: Cornerstone Research and Development, Ogden, UT
Quality Control Technician
 Advanced knowledge in coating, encapsulation, tableting, blending, weighing, and production departments.
 Gathering Micro, Retention, and Customer Samples of products such as; capsules, tablets, and blends.
 Cross-trained in production/secondary packaging with the ability to gather samples of finished goods such
as; bottles, packets, and cartons.
 Inspecting of an automatic encapsulation machine, rooms, utensils, MMR’s, Lot numbers and run sheets to
initiate the run of capsules and tablet orders.
 Assuring all input in MMR’s and orders are correctly calculated and formulated.
 Inspecting the quality of capsules and tablets during production runs.
 Weighing capsules and tablets to ensure accurate weights, hardness and thickness to meet customer
requirements.
 Running friability and disintegration tests for tablets.
 Verifying input and discharge in rooms using RFGEN system.

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 Directly working with customers such as; Nuskin, Pharmavite, and Shaklee meeting their standards and
sample needs.
January 2006 to April 2008: Manor Care Health Services, South Ogden, UT
Certified Nursing Assistant
 Assisting patients with activities of daily living.
 Reported vital signs and medical conditions to registered nurse.
 Charting with moderate medical terminology.
 Assisting with scheduling department.
Education/Certifications:
 Business Certificate
 Certificate of Authority of Notary Public (Issued:11-06-2013 EXP: 11-06-2017)
 CNA Certification
 Bonneville High School Diploma