Sandra Langford is seeking a social work position and has extensive experience in customer service, community service, and education. She has a Bachelor's degree in Social Work and an Associate's degree, maintains a high GPA, and has experience in court advocacy, bereavement facilitation, youth leadership, and tutoring. Her skills include cultural competence, communication, organization, and proficiency in Microsoft Office.

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Sandra Langford
5702 N 33rd
St #22A — Tacoma, WA 98407 — 253-381-6506 — ssbaker1124@gmail.com
QUALIFICATIONS:
• Compassionate and dedicated Bachelor of Social Work student grad (Jun 2016) backed with thirty-five
years of customer service, ten years of community service, over 500 hours as a Court Appointed
Special Advocate (CASA), and a lifetime of diverse experience.
• Apply cultural competency with clients by acknowledging and honoring cultural differences and
withholding personal biases.
• Manage stress and perform well under pressure, while balancing full-time school, work, several
volunteer positions, family, and life’s challenges.
• Ability to apply social work skills, knowledge, theories, and frameworks learned in college and in
practicum to better understand, assess, intervene, and evaluate clients by using such theories as the
strengths-based theory, cultural competence, systems theory, narrative theory, and biopsychosocial
theory.
• Utilize empathy, active listening, and interpersonal skills to develop positive relationships with families,
clients, social workers, and other community professionals.
• Demonstrate optimum verbal and written communication skills.
• Proficient in excellent court report writing, and in written and oral skills.
• Proficient in Microsoft Office, Word, Excel, PowerPoint, and Outlook.
• Strong organizational skills and attention to detail.
• Novice in Lynx.
EDUCATION
Bachelor of Social Work June 2016
University of Washington, Tacoma
Cumulative GPA 3.86
Honors/Awards: Faculty Honors Jun 2016, Annual Dean’s list (Fall ‘14-Spring ‘16), Phi Alpha (2015-present )
• Successfully Completed Social Work courses in Suicide Responses, Interpersonal Violence and
Society, Human Behavior & the Social Environment, Crisis & Trauma Interventions with Crime Victims,
Cultural Diversity and Social Justice.
• Participated in a group community improvement proposal for a low income, high crime neighborhood in
Central Tacoma by researching community history, economics, demographics, visiting city council
meetings, interviewing neighbors and merchants, preparing a needs assessment, and creating a
change proposal. Received an A on the project.
Associate of Arts (High Honors) June 2014
Tacoma Community College (TCC), Tacoma, WA
• Earned certificate of American Ethnic & Gender Studies (AEGS) for successfully completing three 200
level sociology courses relating to race and ethnic multicultural environments and diversity.
• Outstanding Student Achievement award 2014 for Information Literacy (for producing video interviews
with professors in the Sociology dept.).
• Research papers written for Sociology 205, 262, & 265 include issues regarding; Transracial Adoptive
Children, The Influence that the Toy Industry and Media has on African American Children, and The
Assimilation of Asian Americans.
RELATED EXPERIENCE: Sept. 2015-present (500+ hours)
Court Appointed Special Advocate (Practicum & Current Volunteer)
Pierce County Juvenile Court
• Advocate for children in the foster care system involved in permanency court cases by engaging in
each child’s life, keeping safety and permanency as the primary goal.

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• Gather factual information regarding the child by interviewing key persons in the child’s life including the
child, foster parents, family placement, birth parents, teachers, daycare providers, counselors, service
providers, and medical providers.
• Write impeccable 8-10 page court reports making both written and oral referrals in the best interest of
the child before the court.
• Attend court hearings and family team decision-making meetings.
• Maintain positive relationships with all parties to the case: social workers, attorneys, parents, foster
parents, and service providers.
Bereavement Co-Facilitator Jan. 2015-present (300+ hours)
Multicare Bridges, Tacoma, WA
• Facilitate average group of 6 members who have been widowed by preparing activities, and by using
open-ended questions to promote group cross-communication.
• Support members in the grieving process with compassion, empathy and active listening.
• Enforce and maintain confidentiality and respect towards members and staff according to policy.
High School Youth Leader Jan. 2003-present (2500+ hours)
Puget Sound Christian Center, Tacoma, WA
• Mentor teenagers by displaying compassion, empathy, encouragement, active listening, and by being a
constant caring adult in their lives.
• Interact and communicate effectively with parents and families.
• Provide and maintain a safe environment for students.
• Exhibit commitment and reliability on a regular basis.
• Perform mandate reporting when necessary.
Tutor Nov. 2013 (20 hours)
Write@253, Tacoma, WA
• Tutored elementary and middle school students with homework and reading.
• Created and instructed students in creative activities such as arts and crafts.
ADDITIONAL EXPERIENCE:
Receptionist on call, Catholic Community Services, Tacoma, WA, May 2015-Dec 2015
Agent’s Assistant-CSR, Farmers Insurance, University Place, WA, Jun 2015 – Feb 2016
CSR, American Family Insurance, Puyallup, WA, Oct 2012 – Jul 2013
CSR, American Underwriters Insurance, Tacoma, WA, Feb 2011 - Oct 2012
CSR, American Family Insurance, Gig Harbor, WA, May 2009 - Jan 2011
CSR, Farmers Insurance, Gig Harbor, WA, Apr 2001-Aug 2009; Aug 2014-Nov. 2015
• Insurance duties included educating and counseling clients on the importance of protecting assets and
protecting family. Spent thousands of hours actively listening to personal hardships and offering
empathy, while practicing cultural competence, assessment, and engagement with clients. General
office duties applied.
Assistant to program director, Ignite for Schools, Gig Harbor, WA Jun 1999-2003
(a high school mentorship program),
• Assist program director in preparing mentor program materials and assist in mentoring workshops with
high school senior mentors and freshmen mentees. Light bookkeeping.
This program proved to help freshmen students succeed throughout high school.
Grocery Clerk, Fred Meyer, Tacoma, Renton, Gig Harbor, WA., Jun 1983-Jun 1999