Carleen Diggins has extensive experience in student affairs, having held leadership roles in student programming, residence life, orientation, and admissions at the University of Wisconsin-River Falls and University of St. Thomas. She has advised student boards, planned events, provided student support, and recruited prospective students. Currently she is a Hall Director at UST where she oversees residential communities and student programming initiatives.

1. Carleen Diggins
2115 Summit Ave #5052 St. Paul, MN, 55105
763-213-6055
carleen.diggins@stthomas.edu
Education
Bachelor of Science in Business Administration
Emphasis in Marketing
GPA: 3.01
University of Wisconsin-River Falls (UWRF), May 2014
Student Affairs Experience
Co-Advisor of STAR (St. Thomas Activities and Recreation) July 2014 - Present
University of St. Thomas (UST), St. Paul, MN
• Co-advise the student programming board of 16 student interns and host student events on campus
• Advise the STAR Committee of 75+ students who volunteer at programs, while coordinating bi-weekly meetings
• Creating Street Team to market to a broader range of students to create a more inclusive campus
Hall Director July 2014 - Present
University of St. Thomas, St. Paul, MN
• Provide direction and leadership to a hall of 17 residents who are upperclassman and a hall of 41 residents who are
living in the sophomore year experience community
• Provide individual attention to students and respond to behavioral issues through conduct practices
• Coordinate the Sophomore Year Experience Series by planning events with presenters and implementing these events
• Co-Advise the Mid Campus Hall Association
Special Events Intern March 2013 – May 2014
Office of Student Life, UWRF, River Falls, WI
• Planned, organized, and facilitated weekly student events including Bingo, Open Mic Nights, Get on the Bus, and
performers, which hosted 50 – 400 students
• Assisted with programming and implementing Homecoming Week, Wyman Performing Arts Series, and concerts,
which hosted more than 2,000 students and community members
• Adapted to stressful situations by presenting composure with quick problem solving skills to ensure a professional and
positive attitude was displayed while working with students and external constituents
• Individually facilitated many guest performers’ campus visits by providing a positive experience and acting as the
campus representative
• Utilized social media and one on one meetings with student organizations and faculty to ensure all events are cutting-
edge and student driven
International Student Orientation Leader February 2012 - Present
New Student and Family Programs, UWRF, River Falls, WI
• Enhanced intercultural communication skills by helping 100+ International Students attending UWRF
• Individually managed a group of 40+ students by taking them on campus tours, clinic visits, shopping trips, and
obtaining their school ID photos while making it a positive experience
• Served as a representative of UWRF, as well as an ambassador of the United States, by being the first face students see
as they arrive to America
• Provided on-site trouble shooting during orientation in a calm and professional manner, while thinking and making
decisions quickly
Week of Welcome Orientation and Transition Leader August 2011 - September 2011
New Student and Family Programs, UWRF, River Falls, WI
• Demonstrated leadership skills by leading a group of 20 new students and informing them about the UWRF campus
• Developed and executed activities throughout the orientation program including managing trips to downtown River
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2. Falls, attending entertainment on campus, and conducting group games
• Communicated to new UWRF students by answering any questions they had while ensuring a positive first week
Carleen Diggins
Admissions Representative September 2011- December 2011
Admissions Office, UWRF, River Falls, WI
• Recruited prospective students by traveling individually to different high schools in the Twin Cities to provide
information and resources about UWRF
• Promoted the University by presenting to prospective students with detailed presentations and providing brochures and
handouts to fully engage with the students
• Maintained a friendly and helpful persona while guiding students in the college decision making process
Admissions Student Worker June 2011 - August 2011
Admissions Office, UWRF, River Falls, WI
• Implemented office work by answering phone calls, making copies and organizing files
• Informed prospective students and their families about UWRF by giving tours of campus and sharing my individual
campus experience
• Assisted professional staff on marketing strategies to promote UWRF to prospective students
• Participated in student panels in front of prospective students and their families to share my college experience and
answer questions
New Student Registration Orientation and Transition Leader April 2011 - June 2011
New Student and Family Programs, UWRF, River Falls, WI
• Provided customer service to students and families during their registration day by assisting in anything needed
• Followed a detail-oriented schedule to ensure the program was running smoothly and properly to provide a great
orientation day
• Spoke in front of 2,000 new students about my campus experience, while also participating in a skit to show what
campus life at UWRF is like
• Interacted with students, faculty, and parents on campus while maintaining professionalism and maturity
Leadership/Volunteer Experience
UWRF Dance Team Captain March 2011 - Present
UWRF, River Falls, WI
International Student Tour Guide September 2013 - Present
Admissions Office, UWRF, River Falls, WI
Event Coordinator of Dancing with the Stars Fundraiser/Event February 2011 - Present
UWRF, River Falls, WI
UWRF Tour Guide April 2011- October 2011
Admissions Office, UWRF, River Falls, WI
Professional Development
Residence Life Programming Committee September 2014-Present
Department of Residence Life, UST, St. Paul, MN
Fall Leadership Institute Planning Committee September 2014-Present
Division of Student Affairs, UST, St. Paul, MN
National Association of Campus Activities (NACA) National Selection Committee October 2014
NACA Corporation, Columbia, SC
NACA Regional Conference April 2014
St. Paul, MN
Student Life Advisory Committee September 2013 - Present
Office of Student Life, UWRF, River Falls, WI
Recreation and Sport Club Advisory Committee September 2013 - Present
Recreation and Sports Facilities, UWRF, River Falls, WI
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3. Wisconsin Intramural and Recreational Sports Association Conference October 2011
Marquette University, Milwaukee, WI
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