The document describes a Salesforce app that allows a robot named Pepper to interact with users based on their Salesforce records. The app enables Pepper to greet users by name, display digital signs and surveys on its tablet based on fields in the user's contact record, and show QR codes linking to URLs saved in Salesforce. User interactions with Pepper are tracked in Salesforce by recording actions like viewing signs, answering surveys, and scanning QR codes.

1. Salesforce X Pepper

2. What the app can do
• Control Pepper (Robot) to say words, show
image as digital signage and questionnaire
and QR code based on Salesforce object
record.
• Customize the above behavior for each users
stored in Contact Object
• Track user s action such as saw digital
signage , answer , and scanned QR code to
forward to specific url stored in Salesforce

3. Robot Application
Hello David !!
1. A user having android app forwards to
the Pepper (robot) with i-beacon.
2. The android app receives signals from
i-beacon on Pepper and the android
app sends the beacons s uuid and user
id to Salesforce
3. Salesforce receives beacon id and user
id and sends some words based on the
received data to Pepper to say via MQTT
protocol.

4. Robot Application
4. Pepper has one tablet and shows a
image as digital signage which received
from Salesforce on it.
5. Pepper shows questionnaire stored in
Salesforce on the tablet
6. User touches one of them for reply.
The user input is stored in Salesforce as a
record.

5. Robot Application
7. Once a user answers the questionnaire,
Pepper shows a QR code on the tablet.
The QR code contains the url where you
want the user to forward a site by android
browser.
8. QR app on android opens a browser
showing the specific url stored in
Salesforce.

6. Salesforce Setting

7. Pepper Policy
1. Pepper (robot) says that the word field when a user forwards to Pepper
2. Pepper shows an image given at Signage Image URL field on the tablet
3. Pepper shows questionnaire based on Survey section
4. Pepper shoes a QR code contains Present Site URL field

8. Digital Signage Section
Word：Once Pepper meets a user, it says that Word field after user s name.
Signage Image：After saying words, Pepper shows the image on its tablet.

9. Survey Section

10. Present Section

11. User (Contact
You can assign Pepper policy to
each contact

12. Pepper
Beacon UUID

13. User Action

14. Pepper Policy
User actions are recorded such
as User saws digital signage,
Questionnaire, and QR
User select Sales for Survey

15. Pepper
User select Sales for Survey
User actions are recorded such
as User saws digital signage,
Questionnaire, and QR

16. User (Contact)
User actions are recorded such
as User saws digital signage,
Questionnaire, and QR