SALES HACKING B2B
LEAD GENERATION
Max Altschuler
CEO of Sales Hacker
Author of Hacking Sales
@MaxAlts
Anand Kulkarni
Chief Scientist
LeadGenius
@polybot
Join The Conversation On Twitter: #salesIQ
Today you will learn how…
1
3
2
To take advantage of large-scale data
to improve your own lead flow,
targeting, and sales.
Big Data is changing the face of sales.
To hack your outbound sales process
to reach and close more deals than
before.
1. Hire a giant sales staff
2. Buy a canned list of leads
3. Cold call your way down the list
SALES 101: SPRAY & PRAY
1. Hire a giant sales staff
2. Buy a canned list of leads
3. Cold call your way down the list
Secret Weapon: High Paid, Well-Connected
Sales Person
SALES 101: SPRAY & PRAY
The best salespeople have
always been data scientists.
Sales is a hyper-targeted, data-driven,
repeatable science
SALES 2.0: SALES AS DATA SCIENCE
1) Map out a segment of the market and
understand the pattern in that segment
2) Target compelling events and facts about
those individual customers’ pain
SALES 2.0: SALES AS DATA SCIENCE
1) Map out a segment of the market and
understand the pattern in that segment
2) Target compelling events and facts about
those individual customers’ pain
SECRET WEAPON: Better Data = Better Sales
The SECRET WEAPON:
Better Data = Better Sales
The best salespeople have
always been data scientists…
But they haven’t always had the
data they needed to be great.
Salespeople today have access
to unprecedented amounts of
data – accessible at scale.
Salespeople Curated Outsourced
Targets: Every small + midsize business in the USA
Filters: Formed within the last 5 years
Key insights: Recent hires are more likely to make a purchase.
Prospect: Targeted email campaign about HR software,
referencing job history, two follow-ups
Results over 12 months:
10,000 targeted SMB leads per week
Identification of every SMB HR buyer in the country
Over 2000 new accounts converted in 12 months – fastest-growing
SAAS co. in history
In Practice
About Max
• Built the supply side of Udemy Marketplace.
Employee #8
• VP of Biz Dev for Attorney Fee. Bootstrapped and
sold to Legalzoom
• Founded Sales Hacker, Inc in May 2014
www.saleshacker.com
• Wrote a book on Lead Gen, “Hacking Sales”
www.hackingsales.com
@MaxAlts
What Are We Going to Cover
• Identifying your ICP (Ideal Customer Profile)
• Ideal Access Point
• Trigger events
• Personalization at scale
• Virtual Assistants + Lead Research
@MaxAlts
Finding Your Ideal Customer Profile
(ICP)
• Build a solid Foundation
• Understand Your Target
• Be Specific
• Focus on trying to lessen qualification down the
road
@MaxAlts
How to Build Your ICP
• Identify Specific Data Points
– Company, Job Title, Target User, etc
• What other services are they using/paying for?
• Low Hanging Fruit (Datanyze, BuiltWith, or Mixrank)
• Reverse Engineer Past deals to find target
companies and entry points
• Segment based on size of company (# of Employees or
Revenue)
@MaxAlts
Adroll ICP and Targeting Example
• Adroll sells retargeting ads to online retailers
• ICP = eCommerce Stores with Ad Spend with a
Marketing Manager
@MaxAlts
Web Scraping 101
Web Scraping Tools
Examples Sites to Identify Customers
• Crunchbase
• Angel List
• Yelp
• Followerwonk
• Kickstarter
• Reddit
@MaxAlts
Web Scraping a Target List (AdRoll)
1. Scrape the web for sites using eCommerce
platforms such as Magento
– Use Datanyze or BuiltWith
2. Scrape the web for companies running online ads
– Adwords, Competitors, etc
3. Cross reference lists for ICP Targets
@MaxAlts
Other List Building Tools
Toofr
• All you need is First/Last Name, and Domain
• Can pull accurate lists in real-time by the 1000s
• Can test existing emails as well
SalesLoft
• All you need is Title or Company Name
• Tests directly emails in browser
• You can pull .csv files of massive + targeted lists
@MaxAlts
Ideal Access Point
@MaxAlts
Ideal Access Point
The Ideal Access Point is the best level of a
Prospective Organization to start a Sales Conversation
Options Are:
• Top Down
• Bottom Up
• ICP
@MaxAlts
Top Down
Selling into Marketing? Reach out to the VP or CMO
asking for an intro DOWN
Tips
• Keep the message short
• Encourage a quick and easy Action
@MaxAlts
Bottom Up
Selling a product to Sales? Get in touch with the front
line users to champion your product
Tips
• Target these People on LinkedIn
• Sell them on becoming a “Hero”, “Winner”, or “Early
Adopter”
@MaxAlts
Entering Through Your ICP
Do your research to find the exact person in each type
of organization you need to be in touch with.
Tips
• Look through past deals
• Don’t be afraid to ask for internal Introductions
@MaxAlts
Before Reaching Out
• Try to find 2-3 contacts per company
• Clean Your Lists
– Kickbox.io or Briteverify.com
• Leverage LinkedIn and Twitter to develop rapport
@MaxAlts
Personalization at Scale
• Gather enough info to make the first contact seem
high touch
• Connect through social channels
• Use social to understand preferred prospects’ Tone
• Use Web Research and tools to give you Triggers
for outreach
@MaxAlts
Triggers
@MaxAlts
What Are Triggers?
Triggers are events to contact a Buyer
• This can be at any point in the Sales Cycle or even
After (Customers
• Triggers can be either Company or related to
Individual Employees
Tools for Triggers
• InsideView, Gagein, FunnelFire
@MaxAlts
Company Trigger Examples
• Funding Round/Acquisition
• Press Release
• New Headquarters / Branch Opening
• Relevant News Article
• New Executive Hire
• Good Blog Post
• Awards or Recognition
• New Contract or Partnership
@MaxAlts
Individual Trigger Examples
• Job Change
• Awards or Recognition
• Good Blog Post
• Twitter or Social Event
– You will know from their social profiles if they
follow a certain sports team or are interested in a
specific topic
– Ex. “Hey John, Congrats on the big win!”
@MaxAlts
What’s Next
1. Setup Your Cadence for Outreach
– Email, Phone, Voicemail
2. Track and Optimize Messaging
3. Establish a Top of Funnel Process
4. Hold Your Reps Accountable to Process
@MaxAlts
Recap
• Get religious with your ICP
• Build massive targeted lists with Web Scraping
• Identify your Ideal Access Point
• Use triggers to help personalize your messaging
• Create a cadence and do all of this at scale
• Build, test, measure, and optimize
@MaxAlts
Other Lead Gen Tools/Tips
• Followerwonk for finding individuals with certain
skillsets, credentials, job titles, etc
• SellerCrowd for finding the right targets in Brands &
Agencies
• Rapportive, Fresh.io, Boomerang for Gmail, Undo
Send for Gmail (Google Labs)
@MaxAlts
People Doing this Really Well
@MaxAlts
Daniel Barber - ToutApp Ash Alhashim - Optimizely
Director of Sales
Development & Ops
Director of Sales
and Market Development
Questions?
• Join the community on www.saleshacker.com
• Join us at our next Sales Hacker Conference in NYC
on April 30th
• Check out the book Hacking Sales at
www.hackingsales.com
• Email me – Max [at] saleshacker.com
• Follow me on Twitter @MaxAlts
@MaxAlts
Q&A
10 Free LeadGenius Leads
With Your Free Lead Calibration
leadgenius.com/webinar

Sales Hacking B2B Lead Generation with Max Altschuler & Anand Kulkarni

  • 1.
    SALES HACKING B2B LEADGENERATION Max Altschuler CEO of Sales Hacker Author of Hacking Sales @MaxAlts Anand Kulkarni Chief Scientist LeadGenius @polybot Join The Conversation On Twitter: #salesIQ
  • 2.
    Today you willlearn how… 1 3 2 To take advantage of large-scale data to improve your own lead flow, targeting, and sales. Big Data is changing the face of sales. To hack your outbound sales process to reach and close more deals than before.
  • 3.
    1. Hire agiant sales staff 2. Buy a canned list of leads 3. Cold call your way down the list SALES 101: SPRAY & PRAY
  • 4.
    1. Hire agiant sales staff 2. Buy a canned list of leads 3. Cold call your way down the list Secret Weapon: High Paid, Well-Connected Sales Person SALES 101: SPRAY & PRAY
  • 5.
    The best salespeoplehave always been data scientists.
  • 6.
    Sales is ahyper-targeted, data-driven, repeatable science SALES 2.0: SALES AS DATA SCIENCE 1) Map out a segment of the market and understand the pattern in that segment 2) Target compelling events and facts about those individual customers’ pain
  • 7.
    SALES 2.0: SALESAS DATA SCIENCE 1) Map out a segment of the market and understand the pattern in that segment 2) Target compelling events and facts about those individual customers’ pain SECRET WEAPON: Better Data = Better Sales
  • 8.
    The SECRET WEAPON: BetterData = Better Sales The best salespeople have always been data scientists… But they haven’t always had the data they needed to be great.
  • 9.
    Salespeople today haveaccess to unprecedented amounts of data – accessible at scale. Salespeople Curated Outsourced
  • 10.
    Targets: Every small+ midsize business in the USA Filters: Formed within the last 5 years Key insights: Recent hires are more likely to make a purchase. Prospect: Targeted email campaign about HR software, referencing job history, two follow-ups Results over 12 months: 10,000 targeted SMB leads per week Identification of every SMB HR buyer in the country Over 2000 new accounts converted in 12 months – fastest-growing SAAS co. in history In Practice
  • 11.
    About Max • Builtthe supply side of Udemy Marketplace. Employee #8 • VP of Biz Dev for Attorney Fee. Bootstrapped and sold to Legalzoom • Founded Sales Hacker, Inc in May 2014 www.saleshacker.com • Wrote a book on Lead Gen, “Hacking Sales” www.hackingsales.com @MaxAlts
  • 12.
    What Are WeGoing to Cover • Identifying your ICP (Ideal Customer Profile) • Ideal Access Point • Trigger events • Personalization at scale • Virtual Assistants + Lead Research @MaxAlts
  • 13.
    Finding Your IdealCustomer Profile (ICP) • Build a solid Foundation • Understand Your Target • Be Specific • Focus on trying to lessen qualification down the road @MaxAlts
  • 14.
    How to BuildYour ICP • Identify Specific Data Points – Company, Job Title, Target User, etc • What other services are they using/paying for? • Low Hanging Fruit (Datanyze, BuiltWith, or Mixrank) • Reverse Engineer Past deals to find target companies and entry points • Segment based on size of company (# of Employees or Revenue) @MaxAlts
  • 15.
    Adroll ICP andTargeting Example • Adroll sells retargeting ads to online retailers • ICP = eCommerce Stores with Ad Spend with a Marketing Manager @MaxAlts
  • 16.
    Web Scraping 101 WebScraping Tools Examples Sites to Identify Customers • Crunchbase • Angel List • Yelp • Followerwonk • Kickstarter • Reddit @MaxAlts
  • 17.
    Web Scraping aTarget List (AdRoll) 1. Scrape the web for sites using eCommerce platforms such as Magento – Use Datanyze or BuiltWith 2. Scrape the web for companies running online ads – Adwords, Competitors, etc 3. Cross reference lists for ICP Targets @MaxAlts
  • 18.
    Other List BuildingTools Toofr • All you need is First/Last Name, and Domain • Can pull accurate lists in real-time by the 1000s • Can test existing emails as well SalesLoft • All you need is Title or Company Name • Tests directly emails in browser • You can pull .csv files of massive + targeted lists @MaxAlts
  • 19.
  • 20.
    Ideal Access Point TheIdeal Access Point is the best level of a Prospective Organization to start a Sales Conversation Options Are: • Top Down • Bottom Up • ICP @MaxAlts
  • 21.
    Top Down Selling intoMarketing? Reach out to the VP or CMO asking for an intro DOWN Tips • Keep the message short • Encourage a quick and easy Action @MaxAlts
  • 22.
    Bottom Up Selling aproduct to Sales? Get in touch with the front line users to champion your product Tips • Target these People on LinkedIn • Sell them on becoming a “Hero”, “Winner”, or “Early Adopter” @MaxAlts
  • 23.
    Entering Through YourICP Do your research to find the exact person in each type of organization you need to be in touch with. Tips • Look through past deals • Don’t be afraid to ask for internal Introductions @MaxAlts
  • 24.
    Before Reaching Out •Try to find 2-3 contacts per company • Clean Your Lists – Kickbox.io or Briteverify.com • Leverage LinkedIn and Twitter to develop rapport @MaxAlts
  • 25.
    Personalization at Scale •Gather enough info to make the first contact seem high touch • Connect through social channels • Use social to understand preferred prospects’ Tone • Use Web Research and tools to give you Triggers for outreach @MaxAlts
  • 26.
  • 27.
    What Are Triggers? Triggersare events to contact a Buyer • This can be at any point in the Sales Cycle or even After (Customers • Triggers can be either Company or related to Individual Employees Tools for Triggers • InsideView, Gagein, FunnelFire @MaxAlts
  • 28.
    Company Trigger Examples •Funding Round/Acquisition • Press Release • New Headquarters / Branch Opening • Relevant News Article • New Executive Hire • Good Blog Post • Awards or Recognition • New Contract or Partnership @MaxAlts
  • 29.
    Individual Trigger Examples •Job Change • Awards or Recognition • Good Blog Post • Twitter or Social Event – You will know from their social profiles if they follow a certain sports team or are interested in a specific topic – Ex. “Hey John, Congrats on the big win!” @MaxAlts
  • 30.
    What’s Next 1. SetupYour Cadence for Outreach – Email, Phone, Voicemail 2. Track and Optimize Messaging 3. Establish a Top of Funnel Process 4. Hold Your Reps Accountable to Process @MaxAlts
  • 31.
    Recap • Get religiouswith your ICP • Build massive targeted lists with Web Scraping • Identify your Ideal Access Point • Use triggers to help personalize your messaging • Create a cadence and do all of this at scale • Build, test, measure, and optimize @MaxAlts
  • 32.
    Other Lead GenTools/Tips • Followerwonk for finding individuals with certain skillsets, credentials, job titles, etc • SellerCrowd for finding the right targets in Brands & Agencies • Rapportive, Fresh.io, Boomerang for Gmail, Undo Send for Gmail (Google Labs) @MaxAlts
  • 33.
    People Doing thisReally Well @MaxAlts Daniel Barber - ToutApp Ash Alhashim - Optimizely Director of Sales Development & Ops Director of Sales and Market Development
  • 34.
    Questions? • Join thecommunity on www.saleshacker.com • Join us at our next Sales Hacker Conference in NYC on April 30th • Check out the book Hacking Sales at www.hackingsales.com • Email me – Max [at] saleshacker.com • Follow me on Twitter @MaxAlts @MaxAlts
  • 35.
    Q&A 10 Free LeadGeniusLeads With Your Free Lead Calibration leadgenius.com/webinar